{"id":147532,"date":"2024-06-12T08:09:22","date_gmt":"2024-06-12T08:09:22","guid":{"rendered":"https:\/\/news.sap.com\/africa\/?p=147532"},"modified":"2024-06-12T08:09:22","modified_gmt":"2024-06-12T08:09:22","slug":"rabobank-accelerates-digital-transformation-with-sap-btp","status":"publish","type":"post","link":"https:\/\/news.sap.com\/africa\/2024\/06\/rabobank-accelerates-digital-transformation-with-sap-btp\/","title":{"rendered":"Rabobank Accelerates Digital Transformation with SAP BTP"},"content":{"rendered":"<h1>Basis for AI-driven automation<\/h1>\n<p><a href=\"https:\/\/www.rabobank.nl\/particulieren\"><span data-contrast=\"none\"><img loading=\"lazy\" decoding=\"async\" class=\"size-medium wp-image-147533 alignleft\" src=\"https:\/\/news.sap.com\/africa\/files\/2024\/06\/06\/Rabobank-logo-300x150.png\" alt=\"\" width=\"300\" height=\"150\" srcset=\"https:\/\/news.sap.com\/africa\/files\/2024\/06\/06\/Rabobank-logo-300x150.png 300w, https:\/\/news.sap.com\/africa\/files\/2024\/06\/06\/Rabobank-logo.png 318w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/>Rabobank<\/span><\/a><span data-contrast=\"auto\"> is taking a quantum leap in its digital transformation with the <\/span><a href=\"https:\/\/www.sap.com\/netherlands\/products\/technology-platform\/what-is-sap-business-technology-platform.html\"><span data-contrast=\"none\">SAP Business Technology Platform<\/span><\/a><span data-contrast=\"auto\"> (BTP). Among others, SAP Integration Suite and API Management, components of SAP BTP, provide efficient and standardised access to data from <\/span><a href=\"https:\/\/www.sap.com\/netherlands\/products\/erp\/s4hana.html\"><span data-contrast=\"none\">SAP S\/4HANA<\/span><\/a><span data-contrast=\"auto\">. This is crucial for the bank&#8217;s AI initiatives and process automation.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Robotisation and automation are key spearheads at Rabobank. \u2018We aim to automate manual and repetitive tasks so that our employees can focus on the complex thinking,\u2019 says Robert van Uden, Solution Architect and Business Analyst for SAP BTP at Rabobank.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">\u2018We take the robot out of the human,\u2019 Van Uden continues. \u2018Tedious tasks? We can probably automate those. Hate it? Automate it. That way, we make work more fun, improve the quality of processes by eliminating errors and save on costs.\u2019<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<h2><b><span data-contrast=\"auto\">Successful automation<\/span><\/b><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/h2>\n<p><span data-contrast=\"auto\">Within Rabobank, there are already several examples of successful automation. For example, a robot checks daily whether money for, say, a mortgage or insurance has arrived in an account, checks whether the description indicates where the money should go and, if necessary, performs the transfer.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">To handle invoice-related questions from suppliers, Rabobank built the chatbot Billy. Van Uden: \u2018Colleagues were spending much of their time answering the same questions over and over again, such as \u201cwhen will my invoice be paid?\u201d That&#8217;s where the chatbot could take over some of the work.\u2019<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<h2><b><span data-contrast=\"auto\">Help from AI<\/span><\/b><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/h2>\n<p><span data-contrast=\"auto\">A next step is to use artificial intelligence (AI) for new processes or improving processes. \u2018AI will never completely replace humans, but AI can help and advise our employees. For example, AI can alert the user to a fraudulent invoice, after which a robot collects the information needed for further analysis. That analysis is then human work.\u2019<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Another example is the automatic enrichment of incoming invoices using AI. In this example, SAP Process Automation retrieves an invoice from email after which SAP Document Extraction Service extracts data from the invoice using OCR technology. This data is then analysed and enriched by AI\/ML models in SAP Data Intelligence Cloud, which perform categorisation and validation. After validation, the system automatically books the invoice into SAP S\/4HANA and schedules payment, minimising manual intervention and increasing efficiency and accuracy.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<h2><b><span data-contrast=\"auto\">SAP, unless<\/span><\/b><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/h2>\n<p><span data-contrast=\"auto\">Rabobank has a \u2018SAP unless\u2019 policy for process automation. In this, SAP S\/4HANA is the \u2018single source of truth\u2019 for the consistent and reliable data needed for automation. \u2018With a new issue, we always look at our standard solution SAP S\/4HANA first,\u2019 says Van Uden. \u2018Then we see whether there is a service on SAP BTP that meets the need. Only then do we consider solutions from other vendors.\u2019<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Rabobank is now migrating to SAP S\/4HANA in the private cloud in stages. For finance, the bank already made the switch, as part of the <\/span><a href=\"https:\/\/news.sap.com\/netherlands\/2022\/06\/rabobank-migreert-ledgers-naar-sap-s-4hana\/#:~:text=Met%20OneFinance%20beoogt%20Rabobank%20een,de%20public%20cloud%20van%20Microsoft.\"><span data-contrast=\"none\">OneFinance<\/span><\/a><span data-contrast=\"auto\"> project. Among others, Accounts Payable will soon follow. \u2018We are not only migrating to a new ERP environment, but also replacing outdated interfaces, such as the one with our payment lane,\u2019 notes Van Uden.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<h2><b><span data-contrast=\"auto\">SAP Integration Suite<\/span><\/b><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/h2>\n<p><span data-contrast=\"auto\">SAP Integration Suite plays a crucial role in replacing outdated interfaces and making data available to applications such as chatbots efficiently and in a uniform way. The suite provides standard connectors and components to extract data from SAP S\/4HANA and share it with other parties and applications. Think of low-code Mendix applications that need data from SAP S\/4HANA, or retrieving and sharing invoice information. \u2018With SAP Integration Suite, you connect to SAP S\/4HANA very easily,\u2019 Van Uden observes.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Rabobank uses several components of the suite. API Management makes data from the backend system accessible, applying mappings, logic and validation for reliable and consistent information transfer. SAP Cloud Integration takes care of \u2018interfacing\u2019 with third parties. Messages can be encoded and encrypted with a standard component, increasing security. SAP Cloud Transport Management ensures smooth transfer of software components from development to production. These solutions support Rabobank&#8217;s vision of automation and robotisation, making processes more efficient and secure.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Want to know more about digital transformation at Rabobank? Visit the session \u2018Rabobank about SAP S\/4HANA Cloud Private Edition: Planning, Roadmap, Implementation, and Best Practices\u2019 during <\/span><a href=\"https:\/\/www.sap.com\/events\/sapphire\/barcelona.html\"><span data-contrast=\"none\">SAP Sapphire in Barcelona<\/span><\/a><span data-contrast=\"auto\">. Saravanan K Nagarajan, at Rabobank Solution Architect Financial Administration, will share his insights and experiences on 12 June from 13:30 to 14:25. The session will take place in Room CC8, Customer Connect Center Room 8.3, Level 0.Rabobank accelerates digital transformation with SAP BTP\u00a0<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<p><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259,&quot;335572079&quot;:4,&quot;335572080&quot;:1,&quot;335572081&quot;:4278190080,&quot;469789806&quot;:&quot;single&quot;}\">\u00a0<\/span><\/p>\n<p><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Basis for AI-driven automation Rabobank is taking a quantum leap in its digital transformation with the SAP Business Technology Platform (BTP). Among others, SAP Integration&#8230;<\/p>\n","protected":false},"author":29,"featured_media":147534,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"related_posts":[],"footnotes":"","_links_to":"","_links_to_target":""},"categories":[7771,5598893],"tags":[1494787,270568,5598997,5598992,5598995,5598994,5598993,5597541,5597483,5598998,5598996,5597651,5598199,5598766,5598534],"series":[],"sapn-display":[5598742,5598740,45149,5598743,5598741,279685],"sapn-type":[4446],"class_list":["post-147532","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-customer","category-emea","tag-ai","tag-automation","tag-ocr-technology","tag-rabobank","tag-robert-van-uden","tag-robotisation","tag-sap-api-management","tag-sap-btp","tag-sap-business-technology-platform","tag-sap-data-intelligence-cloud","tag-sap-document-extraction-service","tag-sap-integration-suite","tag-sap-process-automation","tag-sap-s-4hana","tag-sap-sapphire-barcelona","sapn-display-feature-hero","sapn-display-feature-spotlight","sapn-display-homepage-hero","sapn-display-news-hero","sapn-display-news-spotlight","sapn-display-hero","sapn-type-press-release"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.8 (Yoast SEO v27.8) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Rabobank Accelerates Digital Transformation with SAP BTP - SAP Africa News Center<\/title>\n<meta name=\"description\" content=\"Rabobank is taking a quantum leap in its digital transformation with the SAP Business Technology Platform (BTP). 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