{"id":147858,"date":"2024-10-14T07:42:42","date_gmt":"2024-10-14T07:42:42","guid":{"rendered":"https:\/\/news.sap.com\/africa\/?p=147858"},"modified":"2024-10-14T07:42:42","modified_gmt":"2024-10-14T07:42:42","slug":"sap-to-supercharge-copilot-joule-to-boost-enterprise-ai","status":"publish","type":"post","link":"https:\/\/news.sap.com\/africa\/2024\/10\/sap-to-supercharge-copilot-joule-to-boost-enterprise-ai\/","title":{"rendered":"SAP to Supercharge Copilot Joule to Boost Enterprise AI"},"content":{"rendered":"

\"\"At its SAP TechEd Virtual conference<\/a>\u00a0today (8 October), SAP is set to reveal new features for its GenAI copilot Joule, including collaborative AI agents that can handle complex tasks with customised skills.<\/p>\n

Other innovations include the SAP Knowledge Graph, targeted at developers to help them connect SAP data\u00a0with business context. Available via SAP Datasphere and Joule in Q1 2025, it aims to enable organisations to map relationships across SAP\u2019s data landscape for improved decision-making.<\/p>\n

Speaking to ITWeb ahead of the conference, Jesper Schleimann, head of business AI for SAP in EMEA, said, \u201cWe’re really taking AI to the next level, and the transformative part is AI agents that are now in true business form. It also means our developers and our customers can accelerate their journeys to the cloud. We cannot forget that data is an important part in making all this happen.\u201d<\/p>\n

Schleimann said this is a significant step in SAP\u2019s AI journey, with Joule in the driving seat.<\/p>\n

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We’re really taking AI to the next level, and the transformative part is AI agents that are now in true business form.<\/p>\n<\/div>\n

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\u201cJoule is celebrating one year now, and a lot has happened in the underlying models powering the AI revolution. The new graph service will enable it (Joule) to build the bridge and be grounded into the entire ecosystem of 400 000 different tables. That’s keeping all the SAP data and things in check.\u201d<\/p>\n

Users now have access to support across nearly 80% of SAP\u2019s portfolio, meaning the same copilot can assist across the entire SAP suite,\u00a0Schleimann explained.<\/p>\n

SAP is also enhancing Joule with new skills, allowing users to create their own custom micro-skills.<\/p>\n

\u201cYou can do things in a low code no code way and you tell Joule how to think of it like a mini workflow. So, if a user alters a part of a travel booking or purchase order process, for example, and you have your own way of doing it, you can simply, tell Joule what steps it should take, and then you can use its reasoning engine and the underlying tools to make that a reality.\u201d<\/p>\n

Joule in action: Use cases<\/b><\/h2>\n

SAP will introduce two use cases to showcase the agent\u2019s transformative power:<\/p>\n