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Mitsubishi revs up infrastructure

Adelaide, AustraliaMitsubishi Motors Australia is investing in a multi million dollar corporate-wide project to re-design its business process. The five-phase project will be completed over the next two years.

Once completed, the new business process system is expected to help Mitsubishi deliver products to the Australian market even faster and allow the manufacturer to maintain its edge in a highly competitive industry. Mitsubishi selected IBM Global Services Australia to replace many of its legacy systems with an integrated enterprise software solution from SAP. The new system will include SAP’s IS Automotive 3 solution. It will also enhance Mitsubishi’s supply chain, financials, inventory, and sales and marketing systems and processes.

“After evaluating the alternatives, we found that IBM and SAP were the best fit for our business requirements. We anticipate the solution will deliver improved efficiencies in shift work manufacturing, parts inventory, production planning and corporate-wide decision making,” said Tom Phillips, CEO and President, Mitsubishi Australia.

“Linking our critical business systems will allow us to take advantage of increased efficiencies and cost savings across all business divisions. The new SAP-based system will not only improve our business processes, but will also provide managers with real-time visibility into the various facets of our organisation.”

The new system is being deployed to support Mitsubishi’s investment in a major new Australian built model program. Following consultation with IBM Global Services Australia, it became clear that the company’s existing IT systems could not deliver the required business process improvements.

According to Brendon Riley, General Manager, IBM Global Services Australia, the SAP installation is the latest in a series of successful projects IBM Global Services Australia has managed for Mitsubishi.

“The SAP implementation is the culmination of months of comprehensive planning between Mitsubishi and IBM Global Services Australia. As the industry’s largest provider of business and IT consulting services, our ability to bridge business innovation with technology integration continues to differentiate us,” said Mr Riley.

The first phase of the SAP implementation will cover the deployment of SAP IS Automotive 3 solution for the company’s manufacturing support, component supply, finance and engineering support divisions. The latter phases of the project are planned to extend the SAP solution to incorporate Mitsubishi’s sales and marketing, and parts and accessories divisions.

“The mySAP Automotive industry solution is designed to meet the specific needs of the automotive industry. With the help of mySAP solutions we can create integrated business processes, opening up new opportunities to generate added value,” said Chris Bennett, Managing Director and CEO, SAP Australia and New Zealand.

“We are pleased to partner with Mitsubishi Motors Australia in their effort to strengthen their global competitiveness by using mySAP Automotive solution.”


About Mitsubishi Motors Australia
Mitsubishi Motors Australia is headquartered in Adelaide, South Australia, and is wholly owned by Mitsubishi Motors Corporation (MMC) of Japan. The company’s business activities include the manufacture and distribution of passenger cars for the Australian and export markets as well as the importation and distribution of passenger cars, light commercial vehicles and parts and accessories. For more information visit www.mitsubishi-motors.com.au.

IBM Global Services
IBM Global Services is the world’s largest information technology services provider, with professionals serving customers in 160 countries and annual revenue of more than $36 billion (2002), or 45 percent of IBM’s total annual revenue. IBM Global Services offers a broad range of capabilities — consulting, IT services, hardware, software, research and financing — to help companies of all sizes realize the full value of information technology. For more information, visit: www.ibm.com/services/au.