Growth Through Innovation Achieved by ANZ Businesses

ANZ Businesses Recognized for Achieving Strategic Business Outcomes at SAP’s Partner-Customer Awards of Excellence

Sydney, AustraliaSAP Australia and New Zealand (ANZ) hosted its annual Partner-Customer Awards of Excellence today, announcing the most successful mySAP implementations during 2003.

The companies that took out each of the 14 categories included some of Australia’s and New Zealand’s leading small and large companies, and represent both the public and private sectors.

Among the winners were Boots Healthcare Australia and partner IBM Business Consulting Services for the Best CRM Implementation; British American Tobacco, Australia and Bearing Point Australia for the Innovation Award Using New Technology; GPC Electronics and IBM Business Consulting Services won the award for Best SMB Implementation; and the joint winners of the Best ERP Implementation were Airservices Australia and partner Atos Origin, along with Queensland Alumina Limited and partner Accenture.

In the lead up to the event an independent team of judges evaluated submissions from a wide variety of industries and partners.

The judging panel consisted of: Rob Durie, Chief Executive, Australian Information Industry Association (AIIA); Peter Hind, Program Manager of InTEP Forums at IDC; and was overseen by John Lombard, Director of SAP Professional Services for ANZ.

Judging criteria was based on the customers’ effective use of resources, its relationships with both the implementation partner and SAP, ability to understand and adapt to changing market conditions, and achievement of the set business objectives.

“Through the Partner-Customer Awards of Excellence, we aim to recognise the high level of achievement and innovation of our customers IT implementations which leads to successful business outcomes,” said Geraldine McBride, Chief Executive Officer and Managing Director of SAP ANZ.

“The submissions to this year’s awards were of a very high standard, but ultimately the winners were selected because in addition to coming in on time and within budget, the project results were tightly integrated with the overall strategic objectives of each business.

“Each of the winning submissions commenced new projects and investments in technology in a climate when IT investments were difficult to justify, and their successes indicate the tenacity and confidence of the individual businesses under challenging market conditions,” said Rob Durie, Chief Executive, AIIA. “The winning companies showed that such projects are not just about a successful IT implementation, but about successful business outcomes.”

The winners of this year’s awards are:

  • Best ERP Implementation, combined winners, Airservices Australia
    with Atos Origin as partner, and Queensland Alumina Limited with Accenture
    as partner;

  • Best CRM Implementation – Australia, Boots Healthcare Australia
    with SAP Australia/IBM Business Consulting Services as partners;

  • Best CRM Implementation – New Zealand, Carter Holt Harvey (Experko)
    with Oxygen Business Solutions as partner;

  • Best SCM Implementation, Thorn Lighting Pty Ltd with Supply Chain
    Consulting Pty Ltd as partner;

  • Best Enterprise Portal Implementation, Telstra Corporation Limited
    with SAP Australia as partner;

  • Best Industry Solution Implementation, Coles Myer Limited – Officeworks
    with SAP Australia as partner;

  • Best Upgrade to 4.X Implementation – Australia, Department of Family
    and Community Services and Forward Media as partner;

  • Best Upgrade to 4.X Implementation – New Zealand, Fletcher Challenge
    Forests with Bearing Point New Zealand as partner;

  • Best Business Intelligence Implementation – Australia, BHP Billiton
    Iron Ore with CSC Australia as partner;

  • Best Business Intelligence Implementation – New Zealand, Auckland
    City Council with Deloitte New Zealand as partner;

  • Best Financials or HR Implementation, Linfox Pty Ltd with IBM Business
    Consulting Services as partner;

  • Innovation Award Using New Technology, British American Tobacco
    Australia with Bearing Point as partner;

  • Best SMB Implementation, GPC Electronics with IBM Business Consulting
    Services as partner;

  • Best E-Business Implementation, Telecom New Zealand with Intelligroup
    (NZ) Limited as partner;

  • The Best SAP Support Services Implementation, BHP Billiton with CSC Australia
    as parter.

    The SAP Partner-Customer Awards of Excellence was introduced in 2001 to recognise and reward innovation and successful implementations of mySAP solutions. The awards are conducted on an annual basis.