News Brief: SAP and TomorrowNow Announce Plans for ANZ

June 22, 2005 by SAP News 0

TomorrowNow Offers PeopleSoft and J.D. Edwards Customers a 50 per cent Reduction in Ongoing Software Support and Maintenance Costs

Sydney, AustraliaSAP and TomorrowNow, Inc. announced plans for the delivery of third party software support services to the Australian and New Zealand markets. TomorrowNow, a wholly owned subsidiary of SAP Americas, provides PeopleSoft and J.D. Edwards customers with a cost effective alternative to full-price support from Oracle.

TomorrowNow support services are available for PeopleSoft and J.D. Edwards licensees interested in extending the life of their current systems, and replacing vendor maintenance and support at up to 50 per cent of cost savings. TomorrowNow offers up to 10 years of full support for users of PeopleSoft and J.D. Edwards applications.

TomorrowNow is planning significant investment in sales and support personnel to take the success it has had in the US and extend into Europe and the Asia Pacific region. The company expects to recruit between 15 and 45 people to service Asia-Pacific during the next 18 months, with personnel dedicated to Australia and New Zealand.

“TomorrowNow’s third party support services represent a cost effective alternative for J.D. Edwards and PeopleSoft customers that find themselves in an uncertain situation following Oracle’s acquisition of their chosen application provider,” said Andrew Nelson, CEO, TomorrowNow. “Close to one hundred Fortune 500, mid-market and public sector entities in our home market of the US have already selected TomorrowNow as their mission critical maintenance and support vendor of choice.”

TomorrowNow will operate three primary call centres around the world to provide follow the sun support and service, including a facility in Singapore. The companies dedicated account manager structure and local language competency ensures that customers deal regularly with an individual who has a detailed understanding of the customer’s business computing environment.

“The takeover of J.D. Edwards and PeopleSoft by a competitor caused considerable uncertainty in the market, to which SAP has reacted for the benefit of its customers,” said Geraldine McBride, CEO and Managing Director, SAP Australia and New Zealand. “The TomorrowNow proposition is complementary to the SAP Safe Passage program, a comprehensive program for PeopleSoft and J.D. Edwards customers that offers them an alternative to years of uncertainty surrounding Oracle’s Fusion project.”

“SAP is committed to offering businesses choice and providing CIOs with the tools they need to take control of their situation,” continued McBride. “There is no obligation for TomorrowNow customers to migrate to SAP. Customers have choices. They can retain their existing ERP system and innovate with the cost savings that follow from a 50 per cent reduction in support services from TomorrowNow or they can migrate to the market leading business management platform with the SAP Safe Passage program.”

SAP Safe Passage offers a combination of SAP best-in-class solutions, the SAP NetWeaver™ platform and a program of tailored incentives that help ensure protection and maintenance support of existing software investments. The program also enables companies to plan to migrate solutions when they are ready, to meet their individual business requirements.