United Energy Embraces SAP HANA to Improve Data Insights

SAP HANA improves United Energy’s forecasting, improving efficiency and response times

SYDNEY, AUSTRALIASAP today announced United Energy and Multinet Gas have implemented SAP HANA as they look to innovate and streamline their IT systems to become more efficient and deliver quicker response times to its employees and customers alike.

Operating an outsourced business model, and managing systems and information across both United Energy and Multinet Gas (UE & MG), the enterprise faced challenges in managing and responding quickly to the volume of information across its complex IT environment.

With SAP HANA, UE & MG now have one central data hub where employees from both businesses can quickly and easily access all data. The organisations are now able to analyse several years of data and run various complex modelling scenarios in just a few minutes, compared to previous legacy solutions, which could only run analysis a few times a month and only on a much smaller sub-set of data. Since the implementation three months ago, UE & MG have also been able to make significant improvements in their ability to forecast through the data insights now available.

“We operate in a highly regulated environment and need to have deep insight into our data and be able to respond nimbly to changing regulations. With SAP HANA, we are now able to do this,” said Basile Sepsakos, Head of IT, United Energy, speaking today ahead of SAP’s inaugural SAP Architect and Developer Summit. “SAP HANA has enabled us to see patterns that were not visible when only working on fragments of data. It helped us to immediately understand problems with our forecasting models, which was a benefit we weren’t expecting.”

UE & MG selected SAP HANA as the platform to implement because of its simplicity of design as well as its ability to manage large volumes of data, including heritage information. Reducing the complexity of data, SAP HANA brings together a complete data set over a number of years, and creates data models to analyse financials, revenues and consumption models, upon which UE & MG can make insightful decisions.

Paul Muller, General Manager for Platform Solutions at SAP Australia and New Zealand said, “We work hard to understand the pain points of our customers and we worked very closely with United Energy to ensure that the right solution was implemented to meet all their requirements as well as lay the foundations for innovation and development in the future.”

Simplifying the provisioning of their complex data and the process of providing insights has enabled the IT team to provide the business with access to more granular data in real time and with significantly improved data credibility. The solution has also made it easier to troubleshoot and locate specific problems, as well as enable UE & MG to operate more interactively and collaboratively across the business by being able to prototype and model business initiatives in real time and get instant feedback.

Anna Manojlovic, Manager IT Strategy and Information.Next, United Energy said, “The objective of the project was to implement a central platform to bring disparate data together and drive value for the business. The implementation was very straight forward. We deployed a complete enterprise solution in just four months and it came in on-time and under budget. SAP HANA is so simple to use that we were able to effortlessly manage the solution. What is fantastic is the ease and speed with which SAP’s big data technologies can be applied, and the rich results they can deliver.”

She added, “We already have a significant work plan for the next two years across all business departments. We are focused on achieving faster times to add value for our business users, at reduced solution cost and reduced risk. Two main benefit areas for us are business efficiency and information insights that were previously not achievable. SAP HANA has given us results and benefits in both areas that exceeded my expectations.”

About United Energy and Multinet Gas
United Energy (UE) is a regulated Victorian electricity distribution business whose electricity network covers 1,472 square kilometers and serves approximately 640,000 customers throughout Melbourne’s south east and the Mornington Peninsula. It is one of five regulated Victorian electricity distributors.

Multinet Gas is one of three licensed gas distributors in Victoria and the largest distributor of natural gas in Victoria. Its network owns the distribution network assets used to transport gas from the high-pressure transmission network to approximately 660,000 residential, commercial and industrial gas users.

About SAP
As market leader in enterprise application software, SAP helps companies of all sizes and industries run better. From back office to boardroom, warehouse to storefront, desktop to mobile device – SAP empowers people and organizations to work together more efficiently and use business insight more effectively to stay ahead of the competition. SAP applications and services enable more than 263,000 customers to operate profitably, adapt continuously, and grow sustainably. For more information, visit www.sap.com.

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For more information, press only:

Ewen Doddrell, +61 2 8281 3859, SAP@howorth.com.au, AEDT

Perry Manross, +61 478 303 232, perry.manross@sap.com, AEDT