Hydro Tasmania turns the workforce-productivity tap on with SAP Work Manager

Renewable energy provider deploys mobile solution to improve efficiency of plant maintenance, as well as effectiveness for the broader business

Sydney, AustraliaSAP Australia today announced that the Hydro Tasmania group is running the SAP Work Manager mobile app to help mobilise its workforce, improve employee productivity and reduce costs across the business.

Hydro Tasmania has been at the forefront of clean energy innovation for one hundred years. It is Australia’s largest producer of renewable energy – generating hydro and wind power – and the largest water manager. Hydro Tasmania has 55 major dams, operates 30 hydropower stations and has built some of Australia’s largest wind farms. Hydro Tasmania also sells energy in the National Electricity Market through its retail business Momentum Energy, and sells its expertise internationally through its consulting business Entura.

To support this business, Hydro Tasmania sought to transform its existing processes and systems and establish a platform to realise its vision and drive step change in the business. The company moved a large number of legacy systems over to SAP to consolidate its systems into one streamlined solution. After implementing SAP Work Manager for field operations, Hydro Tasmania is now running a comprehensive mobile application, empowering remote workers to make better-informed decisions and work more efficiently by giving them access to the relevant information they need at the point of performance.

As part of the technology transformation project, the introduction of tablets running SAP Work Manager has enabled plant managers and maintenance workers to drastically reduce the hours spent on manual data entry. It has simplified the process of reporting instances on the go, reducing the need to complete reporting after-hours or during lunch breaks. This has helped employees save at least an hour each day by synching asset data automatically rather than entering it into the system manually. The data is then available to the wider business in near real time to help the organisation make better informed decisions quicker.

David Shields, Maintenance Manager at Hydro Tasmania, said, “We need to constantly look at ways to operate more efficiently and effectively, and how we can best use technology to achieve this. We needed to simplify tasks for our field workers and support the business to become more mobile, in order to make decisions faster than ever before. SAP Work Manager is a big part of the success story we’re able to tell today, helping us to continue our position as a leader in the renewable energy sector in Australia.”

Paul Muller, General Manager for Platform Solutions at SAP, said, “Utilities and other asset-intensive manufacturing industries are heavily reliant upon their production equipment, power grids, vehicles and facilities, all of which contribute directly to the efficiency of their labour forces. One of the most influential technology advancements we are witnessing in these industries is the use of mobile devices and apps for managing assets in the enterprise.

“With SAP Work Manager, Hydro Tasmania has simplified the way it manages its business and can ensure delivery of mission-critical support of assets without any interruptions or delays. This leads to better performance and reliability across plants, fleets, networks and the enterprise infrastructure.”

SAP Work Manager provides assigned tasks in a simple list for workers to complete in the field, helping to ensure tasks are carried out correctly and in order. The application means that field workers don’t have to continually report back to the office to complete time consuming paper work, enabling critical information to be shared faster and in a simpler format for all parties. This saves time and money. The solution offers important information about the history and most recent reports about specific assets, ensuring the right information is available to all areas of the business in order to make accurate and informed decisions on the move.

Following the success of the SAP Work Manager solution, Hydro Tasmania is now looking at utilising other tools such as SAP Screen Personas and SAP Fiori to improve the user experience and engage its users with intuitive, role-based user interfaces, as well as mobilise the business.

About SAP
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For more information, press only:
Simon Gomes, +61 400 422 069, simon.gomes@sap.com, AEST
Ewen Doddrell, +61 416 753 240, ewen@howorth.com.au, AEST

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