Coles Group has transformed its human resources and payroll with a “wall-to-wall” implementation of SAP SuccessFactors. Speaking at SAP’s annual SapphireNow conference, Coles’ general manager of people and culture Tammy Ryder said the 18-month project transformed a 16-year-old patchwork of systems that “was overdue to be modernised”.
“We had a lot of separate systems that were interconnected and sort of plugged together rather than a seamless or deep integration [of systems],” Ryder said.
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