Dear friend of SAP, Amidst the fast-evolving global conditions, all of us at SAP are focused on the health and wellbeing of our families, communities,…
Focus on Suppliers to Forge New Business Models During Times of Need
Organisations have always been looking for ways to expand their market share and improve their revenue. Customer centricity is a proven method that provides a positive customer experience both before and after the sale in order to drive repeat business, improve customer loyalty and drive business growth.
SAP Partner Awards 2020
SAP recently held its Partner Kick off Meeting (PKOM) 2020. Attended by over 300 guests from partners big and small, the event also saw the…
Consumer Data: Creating Confidence & Trust
Consumer Data Rights (CDR) are looming for the Australian banking sector. CDR is comparable to GDPR in Europe. At a high level, three key challenges come to mind when contemplating the path forward for Australian banks in how to create confidence and trust in working with consumer data.
Embedding Intelligence to Win in the Experience Economy
Customer experience is becoming more important as customers are not just looking to buy the products alone but rather the experience around them.
2020 Recruiting Predictions: Creating More Innovative, Inclusive Organisations
In retrospect, 2020 has been a big year for predictions. We’ve been told this would be the year that telepathy and teleportation would be possible. Robots would become our…
5G in Australia: How Your Business Can Prepare
5G will be instrumental across several industries and help speed up advancements in connected technologies.
Robotic Process Automation – Fad or the Future?
RPA is overwhelmingly deployed as software robots to process repetitive tasks at far higher speeds and with greater accuracy than humans.
Why Companies Should Consider Transitioning to Human Experience Management
While technology does play a role, HXM also represents a mindset shift; To stop treating people as interchangeable assets (as human capital) and start putting people at the centre of what powers our businesses and to care as much, or more, about our employees as individuals, as we do our customers and in doing so, releasing the potential of our people to excel in their jobs.
Five Trends Set to Disrupt Global Supply Chains In 2020
Earlier this year I met up with some of the best brains in the supply chain industry. From these discussions, we were able to identify…
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