{"id":4725,"date":"2021-03-19T10:22:17","date_gmt":"2021-03-19T00:22:17","guid":{"rendered":"https:\/\/news.sap.com\/australia\/?p=4725"},"modified":"2023-08-17T04:20:26","modified_gmt":"2023-08-16T18:20:26","slug":"supporting-agl-energys-digital-transformation-journey","status":"publish","type":"post","link":"https:\/\/news.sap.com\/australia\/2021\/03\/19\/supporting-agl-energys-digital-transformation-journey\/","title":{"rendered":"Supporting AGL Energy\u2019s Digital Transformation Journey"},"content":{"rendered":"

On our latest episode of The Best Run Podcast<\/a>, I caught up with Fionn Gilmour, Delivery Manager of Operations Technology for AGL Energy<\/a>. We explored his company\u2019s digital transformation journey, looking at the benefits and considerations businesses should be conscious of when considering the move to the cloud.<\/p>\n

Fionn noted that he joined AGL in May 2017. \u201cThat was a few days just before we kicked off our digital transformation program, otherwise known as PT3,\u201d he explained. \u201cI had several roles throughout the program, primarily starting in the work management space and then moving into some analytics and BPC areas \u2013 so I got a really good spread of experience across the program.\u201d<\/p>\n

https:\/\/player.whooshkaa.com\/episode?id=802392<\/p>\n

 <\/p>\n

With over 11 years working in the utilities and SAP space, Fionn\u2019s primary role now is supporting AGL\u2019s energy-generation sites. \u201cI work with the technology team and focus on delivering new capability on our brand new S4\/HANA platform. The focus is really delivering new solutions and capabilities to our integrated business energy unit, so AGL is really focused on all our power stations throughout Australia, which includes our coal, thermal science, gas, wind, solar, hydro, and soon, very excitingly, our grid-scale batteries.<\/p>\n

\u201cWhat we also do is support AGL in our drive around acquiring new business. Every time we buy a new company, they come into our technology team to help bring them onto our existing S4\/HANA platform.\u201d<\/strong><\/em><\/p><\/blockquote>\n

Fionn said shifting from an on-premise to a cloud-based solution has given AGL greater consistency, transparency, and control over its vast network of sites and functions. \u201cPrior to PT3, we had over 50 legacy ERP applications around the business because we\u2019d acquired a lot of energy businesses to secure those energy sites.\u201d<\/p>\n

According to Fionn, this transformation journey was delivered by AGL internally, collaborating with various partners throughout the program\u2019s implementation. \u201cWe decided not to go outside and bring in a large consulting company, so it was effectively managed and delivered by AGL people with a lot of help from obviously SAP, but also a lot of consulting partners as well. It was a really great project team because it was heavy with businesspeople and technology people, so quite a unique deployment.\u201d<\/p>\n

AGL has been making ongoing investments into its technology, Fionn explained, not only in digital transformation, but other backend processes that helped a majority of its 4,000 staff members move to remote working during the pandemic outbreak.<\/p>\n

\u201cSAP S4\/HANA was just one of the key ingredients, but it has given us far more operational transparency across our business.\u201d<\/em><\/strong><\/p><\/blockquote>\n

\u201cOne of the challenges of having 50 ERPs across your business is that it makes it very hard to have visibility of activities happening or have trust in data. Having a single platform certainly gives a greater view of information that comes out of our various business units, providing a lot more trust in that we know the data is right in having one platform.\u201d<\/p>\n

Another key benefit Fionn highlighted was the significant improvement in AGL\u2019s flexibility for managing business change. \u201cAGL, just like any other utility at the moment, is going through a period of change where the future is very uncertain, so we have to be flexible and nimble. Having one platform provides that flexibility.<\/p>\n

\u201cIn recent times, we purchased a new energy business in Western Australia, and over a period, we were able to bring that onto our existing S 4\/HANA platform<\/a> so that business aligns with the AGL way of working, which has been great to see.\u201d<\/p>\n

AGL implemented other SAP cloud-based solutions to further streamline and standardise its internal processes. \u201cOur business has a lot of contingent workers that support us, so we rely on SAP Fieldglass<\/a> quite heavily for that,\u201d Fionn said. \u201cWe\u2019re also using SAP Ariba<\/a> to support our procurement process. It was quite exciting to see those two cloud products heavily integrated into our platform as well.<\/p>\n

\u201cWe digitalised 78 business processes, so it\u2019s been fantastic that all those processes are on state-of-the-art technology that works whether you\u2019re sitting inside the office or at home, maybe if you\u2019re lucky enough even on the beach, or even on mobile devices. With that technology, it has certainly given us a lot of flexibility as an organisation.\u201d<\/em><\/strong><\/p><\/blockquote>\n

Fionn expressed that the big two factors for a successful transformation are about business support and basing decision on people. \u201cThrough our digital transformation, we had business people from across our business and corporate functions that were embedded in the team. That enabled us to make sure we weren\u2019t just delivering a technology solution, but we were also delivering a business solution.<\/p>\n

\u201cThe second thing I would like to call out with these activities is that your people should always be the focus in everything that you do. Ultimately, it\u2019s a people-based solution, so you need to make sure you\u2019re thinking about how they\u2019ll be using the tool in the future and what sort of change impacts that might have.\u201d<\/p>\n

For businesses considering this cloud-based solution, Fionn offers some important tips for kickstarting a digital transformation journey. \u201cOne \u2013 don\u2019t be afraid of S4\/HANA. There are a lot of known unknowns in that space, but I highly recommend getting onto that platform and doing it as quickly as you can. All the incredible new capabilities that SAP are releasing are all built for the S4\/HANA stack<\/a>.<\/p>\n

\u201cTwo \u2013 focus on people and change. It really is the most important area because if people don\u2019t embrace the technology, you won\u2019t be able to deliver on the benefits of such an implementation.<\/p>\n

\u201cThree \u2013 user experience should always be front of mind, so make sure you put the right focus and attention into delivering solutions that help people through their day-to-day activities.<\/p>\n

\u201cAnd finally \u2013 study the S4\/HANA simplification lists just to understand what is in and out from each version. There is a lot of critical information in those documents, so I highly recommend you study those so there aren\u2019t any surprises.\u201d<\/p>\n

To hear more from my discussion with Fionn, check out the latest episode of SAP\u2019s The Best Run Podcast<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"

On our latest episode of The Best Run Podcast, I caught up with Fionn Gilmour, Delivery Manager of Operations Technology for AGL Energy.<\/p>\n","protected":false},"author":902,"featured_media":4728,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":"","_links_to":"","_links_to_target":""},"categories":[199,5565395],"tags":[5565202,5560390,5560299,5561290,5563855,53145],"sapn-display":[],"sapn-type":[5560547],"class_list":["post-4725","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-customers","category-erp","tag-agl-energy","tag-digital-transformation","tag-innovation","tag-sap-ariba","tag-sap-fieldglass","tag-sap-s4hana","sapn-type-feature"],"yoast_head":"\nSupporting AGL Energy\u2019s Digital Transformation Journey - SAP Australia & New Zealand News Center<\/title>\n<meta name=\"description\" content=\"On our latest episode of The Best Run Podcast, I caught up with Fionn Gilmour, Delivery Manager of Operations Technology for AGL Energy.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/news.sap.com\/australia\/2021\/03\/19\/supporting-agl-energys-digital-transformation-journey\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Supporting AGL Energy\u2019s Digital Transformation Journey\" \/>\n<meta property=\"og:description\" content=\"On our latest episode of The Best Run Podcast, I caught up with Fionn Gilmour, Delivery Manager of Operations Technology for AGL Energy.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/news.sap.com\/australia\/2021\/03\/19\/supporting-agl-energys-digital-transformation-journey\/\" \/>\n<meta property=\"og:site_name\" content=\"SAP Australia & New Zealand News Center\" \/>\n<meta property=\"article:published_time\" content=\"2021-03-19T00:22:17+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2023-08-16T18:20:26+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/news.sap.com\/australia\/files\/2021\/03\/19\/287861_GettyImages-1177302933_small.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"700\" \/>\n\t<meta property=\"og:image:height\" content=\"466\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Rushenka Perera\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Rushenka Perera\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"5 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/news.sap.com\/australia\/2021\/03\/19\/supporting-agl-energys-digital-transformation-journey\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/news.sap.com\/australia\/2021\/03\/19\/supporting-agl-energys-digital-transformation-journey\/\"},\"author\":{\"name\":\"Rushenka Perera\",\"@id\":\"https:\/\/news.sap.com\/australia\/#\/schema\/person\/ed3fdca6f8b94bab67bd4f59ad429958\"},\"headline\":\"Supporting AGL Energy\u2019s Digital Transformation Journey\",\"datePublished\":\"2021-03-19T00:22:17+00:00\",\"dateModified\":\"2023-08-16T18:20:26+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/news.sap.com\/australia\/2021\/03\/19\/supporting-agl-energys-digital-transformation-journey\/\"},\"wordCount\":1041,\"image\":{\"@id\":\"https:\/\/news.sap.com\/australia\/2021\/03\/19\/supporting-agl-energys-digital-transformation-journey\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/news.sap.com\/australia\/files\/2021\/03\/19\/287861_GettyImages-1177302933_small.jpg\",\"keywords\":[\"agl energy\",\"digital transformation\",\"Innovation\",\"SAP Ariba\",\"SAP Fieldglass\",\"SAP S\/4HANA\"],\"articleSection\":[\"Customers\",\"ERP\"],\"inLanguage\":\"en-AU\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/news.sap.com\/australia\/2021\/03\/19\/supporting-agl-energys-digital-transformation-journey\/\",\"url\":\"https:\/\/news.sap.com\/australia\/2021\/03\/19\/supporting-agl-energys-digital-transformation-journey\/\",\"name\":\"Supporting AGL Energy\u2019s Digital Transformation Journey - 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