Mention the word fintech to veteran financial services executives and watch the hairs on the backs of their necks stand up. Fintech is a broad term that…
Extending the SAP AppHaus Network: Co-Innovation Spaces Go Global
SAP AppHaus locations are customer-facing co-innovation spaces in which SAP and customers co-innovate at eye level in a new way using a design-led and human-centered…
How to Convince IT and Business to Value Design
One of the biggest outcomes of the technology consumerization trend is how it has driven the importance of design. There’s no “waiting out” this trend…
Digital Transformation Needs More Than Technology: Part 2
Last week, I explained why design, design thinking, and experience matter in the digital transformation, which goes beyond pure technology and business skills. The credo is…
Digital Transformation Needs More Than Technology
Digital transformation is a hyped topic currently. But actually it is far more than a buzzword. Technology trends like hyper-connectivity, Big Data, cloud, Internet of…
The Dollars And Sense Of An Amazing User Experience
I visited with a customer recently who told me about a training program his company holds every 18 months for new contractors. The company needs…
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