Knowledge workers should expect artificial intelligence to be a colleague rather than a replacement. But AI could wreak havoc with organizations’ structure and decision making…

Stop Guessing, Start Knowing
In one of my earlier blogs, I compared a Live Business to a distributed organism with brains, eyes, and ears everywhere. In the modern enterprise,…
The Battle Between Dynamic Pricing and the Bots That Will Defeat Them
As enterprises connect the dots between enormous amounts of data, all of us are characterized on an individual basis, paving the way for dynamic pricing….
What Do Sales Associates Really Do in 2016?
For hundreds of years, the notion of purchasing a product has led us to a physical store location, where a knowledgeable sales associate waited for…
Hoping Your Mobile App Will Bring Digital Transformation? Think Again
Next-generation processes are spanning across multiple organizations internally and over the business network to boost efficiency. While there is value in this capability, the most…
Can Your Business Sense What’s Happening In Your Industry?
Lately, I have been fascinated by the sharing economy and the opportunities it presents. And for that very reason, I rarely miss a chance to…
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