Contributor Overview

Tim Clark

VP and Head of Employee Brand Journalism at SAP. Prior to joining SAP, I was the Communications Manager for JDA Software. I also served as Editor-in-Chief of Consumer Goods Technology and have written for numerous consumer and trade publications including Variety, MultiChannel News, DM News, Wall Street & Technology, IGN.com, and MAXIM. I live in Northern NJ with my wife, three kids, dog and PlayStation 4.

Facebook and Uber Reveal Secrets of Digital Disruption

Feature Article — We’re all very familiar with how companies like Uber (they don’t own any cars!) and Facebook (they don’t create any content!) have disrupted their respective...

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April 11, 2017 by Tim Clark 35

Machine Learning Takes Guesswork Out of Online Authenticity

Feature Article — If you think machine learning is nothing more than a boring, algorithm-crunching process that’s buried somewhere on a back end server, think again. As the...

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April 6, 2017 by Tim Clark 44

Your Customer’s Experience Is Broken: Here’s How to Fix It

Feature Article — Let’s face it: There are many fragile – and oftentimes broken – moments in the customer journey. Departmental hand-offs and changes in channel, for instance,...

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March 23, 2017 by Tim Clark 104

Disrupt or Be Disrupted: Why Platform, Not Pipeline, Will Save Your Business

Feature Article — Rapidly pacing the front of the room, voice bellowing, arms gesticulating, you’d think Erich Joachimsthaler, founder of Vivaldi, was doing his best drill sergeant impersonation...

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March 6, 2017 by Tim Clark 14

Russia’s Largest Steel Company Bets Big on E-Commerce

Feature Article — At this year’s World Economic Forum, Alexey Mordashov, chairman of the Board of Directors of Severstal, Russia’s largest steel company, took a moment to discuss industry...

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February 14, 2017 by Tim Clark 9

SAP Hybris Live: Digital Summit is Online, Unprecedented, and Completely Free

Feature Article — According to SiriusDecisions, 67 percent of a buyer’s journey happens on digital channels. These changing customer demands are transforming every business and driving disruption in...

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February 6, 2017 by Tim Clark 118

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