{"id":2391,"date":"2023-11-30T14:10:22","date_gmt":"2023-11-30T14:10:22","guid":{"rendered":"https:\/\/news.sap.com\/belgique\/?p=2391"},"modified":"2024-07-29T15:11:36","modified_gmt":"2024-07-29T15:11:36","slug":"la-transformation-digitale-de-pidpa","status":"publish","type":"post","link":"https:\/\/news.sap.com\/belgique\/2023\/11\/la-transformation-digitale-de-pidpa\/","title":{"rendered":"La transformation digitale de Pidpa"},"content":{"rendered":"

Le changement climatique incite les soci\u00e9t\u00e9s \u00e0 se repenser. Pidpa produit et distribue l\u2019eau potable en province d\u2019Anvers. La compagnie a acc\u00e9l\u00e9r\u00e9 sa transformation digitale pour s\u2019adapter \u00e0 un contexte qui \u00e9volue rapidement. Elle est ainsi pass\u00e9e de l\u2019efficacit\u00e9 op\u00e9rationnelle \u00e0 l\u2019innovation.<\/strong><\/p>\n

Voor de Nederlandse versie, klik hier<\/a>.<\/p>\n

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L\u2019innovation digitale face aux d\u00e9fis climatiques<\/strong><\/p>\n

Le projet men\u00e9 par Pidpa a \u00e9t\u00e9 motiv\u00e9 par des changements dans son contexte op\u00e9rationnel. Les cons\u00e9quences du changement climatique engendrent en effet diff\u00e9rents d\u00e9fis, comme la p\u00e9nurie d\u2019eau potable. Une transformation num\u00e9rique acc\u00e9l\u00e9r\u00e9e \u00e9tait n\u00e9cessaire pour accompagner le passage de l\u2019excellence op\u00e9rationnelle \u00e0 l\u2019innovation.<\/p>\n

\u00ab\u00a0Pour relever les d\u00e9fis actuels et futurs, nous devons concentrer nos efforts sur une collaboration \u00e9largie et la sensibilisation de nos clients, des d\u00e9cideurs et de la soci\u00e9t\u00e9 \u00e0 ces enjeux<\/em> \u00bb, d\u00e9clare Stefan Meys, CIO de Pidpa.<\/p>\n

Flexibilit\u00e9 et int\u00e9gration<\/strong><\/p>\n

Pidpa a choisi SAP S\/4HANA pour guider sa transformation, dont les principaux objectifs \u00e9taient l\u2019harmonisation, l\u2019optimalisation et la standardisation de ses processus m\u00e9tier. Elle a opt\u00e9 pour une approche \u00ab\u00a0Greenfield\u00a0\u00bb pour mener \u00e0 bien la migration, sous la direction de Capgemini. Une exigence capitale du projet \u00e9tait la combinaison de divers composants cloud avec des \u00e9l\u00e9ments sur site. \u00c0 cette fin, des produits SAP de pointe ont \u00e9t\u00e9 mis en \u0153uvre et m\u00e9ticuleusement int\u00e9gr\u00e9s \u00e0 l\u2019environnement sp\u00e9cifique de Pidpa. Ils ont conduit au d\u00e9veloppement d\u2019un syst\u00e8me flexible, enti\u00e8rement int\u00e9gr\u00e9 et hautement automatis\u00e9. \u00c0 c\u00f4t\u00e9 de S\/4HANA, la transformation de l\u2019entreprise comprend \u00e9galement une large gamme de produits cloud SAP et de solutions cloud standard, qui servent d\u2019extension aux processus op\u00e9rationnels de Pidpa.<\/p>\n

\u00ab\u00a0Nous recherchions une base \u00e0 la fois solide et p\u00e9renne, \u00e0 partir de laquelle nous pourrions nous d\u00e9velopper, avec l\u2019ajout de l\u2019IA et de l\u2019analyse pr\u00e9dictive par exemple. Nous avons ainsi pu mettre en \u0153uvre une solution standard, gr\u00e2ce \u00e0 l\u2019expertise approfondie de SAP dans notre secteur et \u00e0 l\u2019emploi des meilleures pratiques<\/em> \u00bb, explique Anke Geudens, Business Process Manager chez Pidpa.<\/p><\/blockquote>\n

Avantages partag\u00e9s <\/strong><\/p>\n

La solution a \u00e9t\u00e9 lanc\u00e9e avec succ\u00e8s, avec des cons\u00e9quences minimales sur la continuit\u00e9 des activit\u00e9s de la compagnie. Pidpa a r\u00e9ussi \u00e0 d\u00e9ployer des compteurs d\u2019eau num\u00e9riques, alors m\u00eame que le projet \u00e9tait en cours. Les donn\u00e9es peuvent d\u00e9sormais \u00eatre collect\u00e9es en temps r\u00e9el, ce qui permet une prise de d\u00e9cision \u00e9clair\u00e9e en mati\u00e8re de consommation d\u2019eau, de pression, de d\u00e9tection des fuites et d\u2019optimalisation de l\u2019approvisionnement en eau des clients.<\/p>\n

Les avantages de ces efforts sont perceptibles dans toute l\u2019organisation. Gr\u00e2ce aux solutions cloud, Pidpa peut compter sur des mod\u00e8les d\u2019entreprise plus efficaces. Son centre de contact dispose d\u2019une vision plus compl\u00e8te de chaque client, ce qui permet d\u2019offrir un meilleur service et garantit une plus grande satisfaction de la client\u00e8le.<\/p>\n

\u00ab\u00a0Nous nous concentrons sur les compteurs d\u2019eau intelligents qui stimuleront l\u2019innovation \u00e0 diff\u00e9rents niveaux au sein de l\u2019organisation. En tant que compagnie des eaux, nous voulons rester pertinents dans un contexte en constante \u00e9volution et fournir des solutions qui prot\u00e8gent nos ressources naturelles, l\u2019eau dans notre cas<\/em> \u00bb, conclut Stefan Meys.<\/p><\/blockquote>\n

Ce projet a gagn\u00e9 le\u00a0Gold<\/strong>\u00a0Best of Customer Success Award 2023 dans la cat\u00e9gorie\u00a0Digital Transformation.<\/strong><\/p>\n<\/p>\n

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SAP Best of Customer Success Awards 2023 – Pidpa<\/a><\/h3>\n

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Le changement climatique incite les soci\u00e9t\u00e9s \u00e0 se repenser. Pidpa produit et distribue l\u2019eau potable en province d\u2019Anvers. 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