{"id":18548,"date":"2026-01-13T11:07:22","date_gmt":"2026-01-13T14:07:22","guid":{"rendered":"https:\/\/news.sap.com\/brazil\/?p=18548"},"modified":"2026-01-13T11:07:22","modified_gmt":"2026-01-13T14:07:22","slug":"ifood-amplia-uso-de-inteligencia-artificial-com-solucoes-sap-para-acelerar-inovacao","status":"publish","type":"post","link":"https:\/\/news.sap.com\/brazil\/2026\/01\/ifood-amplia-uso-de-inteligencia-artificial-com-solucoes-sap-para-acelerar-inovacao\/","title":{"rendered":"iFood amplia uso de intelig\u00eancia artificial com solu\u00e7\u00f5es SAP para acelerar inova\u00e7\u00e3o"},"content":{"rendered":"<p>O iFood, refer\u00eancia em tecnologia e inova\u00e7\u00e3o no setor de delivery, vem ampliando seus testes e aplica\u00e7\u00f5es de intelig\u00eancia artificial (IA) desenvolvidas sobre a plataforma SAP, com foco em impulsionar a produtividade, a efici\u00eancia e a gera\u00e7\u00e3o de valor para o neg\u00f3cio. As iniciativas fazem parte de um movimento estrat\u00e9gico da companhia de fortalecer sua base tecnol\u00f3gica e integrar a IA ao seu ecossistema de gest\u00e3o e opera\u00e7\u00e3o.<\/p>\n<p>Entre as ferramentas em uso est\u00e3o o SAP Joule For Consultants, que permite automatizar processos e apoiar os times na cria\u00e7\u00e3o de solu\u00e7\u00f5es sob medida. A partir dessas experi\u00eancias, a empresa desenvolveu sua pr\u00f3pria assistente inteligente, batizada de ISA, conectada ao ambiente de clean core da companhia. O projeto visa aprimorar fluxos internos e acelerar o atendimento a novas demandas, com maior assertividade na cria\u00e7\u00e3o de c\u00f3digos e na execu\u00e7\u00e3o de tarefas cr\u00edticas em ABAP, linguagem central para os sistemas SAP.<\/p>\n<p>Segundo Douglas Guiatto, gerente de software do iFood, o objetivo \u00e9 tornar o desenvolvimento mais \u00e1gil e reduzir o tempo necess\u00e1rio para implementar melhorias no ambiente SAP. \u201cEstamos testando diferentes abordagens de IA para otimizar o ciclo de desenvolvimento, aumentar a precis\u00e3o e liberar nossos times para atividades de maior valor agregado\u201d, explica o executivo.<\/p>\n<p>Outra frente relevante \u00e9 a integra\u00e7\u00e3o entre o IAs de diferentes fornecedores de tecnologia, que vem sendo explorada para criar sinergias entre plataformas e ampliar o alcance da automa\u00e7\u00e3o inteligente. A companhia tamb\u00e9m tem utilizado a SAP Business Technology Platform (BTP) para testar novas aplica\u00e7\u00f5es, sobretudo na \u00e1rea financeira, que vem passando por um processo de transforma\u00e7\u00e3o digital acelerada. Um dos experimentos recentes envolve um aplicativo desenvolvido em SAP Fiori, trazendo inova\u00e7\u00e3o direta para os processos financeiros do dia a dia.<\/p>\n<p>De acordo com Andreia Poleto, gerente de software do iFood, o momento \u00e9 de intensa experimenta\u00e7\u00e3o e aprendizado. \u201cTemos uma cultura que valoriza a inova\u00e7\u00e3o cont\u00ednua, e a IA integrada ao ecossistema SAP tem permitido explorar novas formas de entregar efici\u00eancia, transpar\u00eancia e seguran\u00e7a aos processos de neg\u00f3cio\u201d, afirma.<\/p>\n<p>Para Pietro Di Micio, vice-presidente de Corporate &amp; PD da SAP Brasil, casos como o do iFood ilustram de forma concreta como a intelig\u00eancia artificial generativa da SAP vem sendo aplicada para transformar opera\u00e7\u00f5es e acelerar a inova\u00e7\u00e3o em grandes empresas brasileiras. \u201cNossa tecnologia oferece a base para que organiza\u00e7\u00f5es como o iFood possam experimentar, aprender e evoluir continuamente, conectando dados e processos com intelig\u00eancia para gerar resultados reais\u201d, conclui o executivo.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>O iFood, refer\u00eancia em tecnologia e inova\u00e7\u00e3o no setor de delivery, vem ampliando seus testes e aplica\u00e7\u00f5es de intelig\u00eancia artificial (IA) desenvolvidas sobre a plataforma&#8230;<\/p>\n","protected":false},"author":137,"featured_media":15191,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"related_posts":[],"footnotes":"","_links_to":"","_links_to_target":""},"categories":[5599823,48439,5599814],"tags":[5599850,47,5599767],"sapn-display":[48431,5599934,5599932],"sapn-type":[4446],"class_list":["post-18548","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-business-technology-platform","category-corporativo-topicos","category-tecnologia","tag-sapbrasil","tag-sap","tag-sap-business-technology-platform","sapn-display-homepage-hero","sapn-display-press-hero","sapn-display-press-spotlight","sapn-type-noticias"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v28.6 (Yoast SEO v28.6) - 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