{"id":3331,"date":"2025-06-02T06:05:14","date_gmt":"2025-06-02T06:05:14","guid":{"rendered":"https:\/\/news.sap.com\/cz\/?p=3331"},"modified":"2025-06-02T06:16:34","modified_gmt":"2025-06-02T06:16:34","slug":"z-patnacti-minut-na-jednu-heineken-spousti-ai-chatbota-hoppy-pro-vyhledavani-firemnich-dat","status":"publish","type":"post","link":"https:\/\/news.sap.com\/cz\/2025\/06\/z-patnacti-minut-na-jednu-heineken-spousti-ai-chatbota-hoppy-pro-vyhledavani-firemnich-dat\/","title":{"rendered":"Z patn\u00e1cti minut na jednu. Heineken spou\u0161t\u00ed AI chatbota Hoppy pro vyhled\u00e1v\u00e1n\u00ed firemn\u00edch dat"},"content":{"rendered":"

Pivovarnick\u00e1 skupina Heineken nasadila intern\u00edho AI chatbota Hoppy na datov\u00e9 platform\u011b SAP. Hoppy zkr\u00e1til dobu vyhled\u00e1v\u00e1n\u00ed firemn\u00edch dat z\u00a0patn\u00e1cti minut na jednu a umo\u017e\u0148uje zam\u011bstnanc\u016fm v\u00edce se zam\u011b\u0159it na podporu strategick\u00e9ho rozvoje spole\u010dnosti.<\/p>\n

Intern\u00ed chatbot vyu\u017e\u00edv\u00e1 pokro\u010dil\u00e9 zpracov\u00e1n\u00ed p\u0159irozen\u00e9ho jazyka a generativn\u00ed AI funkce, kter\u00e9 propojuj\u00ed data nap\u0159\u00ed\u010d firemn\u00edmi syst\u00e9my a umo\u017e\u0148uj\u00ed u\u017eivatel\u016fm jejich vyhled\u00e1v\u00e1n\u00ed v preferovan\u00e9m jazyce. D\u00edky tomu odpad\u00e1 nutnost manu\u00e1ln\u00edho a \u010dasov\u011b n\u00e1ro\u010dn\u00e9ho vyhled\u00e1v\u00e1n\u00ed informac\u00ed, co\u017e urychluje a zjednodu\u0161uje ka\u017edodenn\u00ed pr\u00e1ci zam\u011bstnanc\u016f.<\/p>\n

\u201eV\u00fdvoj a integrace AI agent\u016f nejsou v\u017edy jednoduch\u00e9, ale jak u n\u00e1s v t\u00fdmu \u0159\u00edk\u00e1me: \u2018Don\u2019t worry, be Hoppy\u2019,\u201c uvedl Andre van Schuijlenburg, \u0159editel glob\u00e1ln\u00ed spr\u00e1vy proces\u016f ve spole\u010dnosti Heineken.<\/p>\n

\u0158e\u0161en\u00ed postaven\u00e9 na SAP Business Technology Platform a SAP Datasphere poskytuje Heinekenu jednotn\u00fd datov\u00fd model, kter\u00fd zaji\u0161\u0165uje bezpe\u010dn\u011bj\u0161\u00ed p\u0159\u00edstup k\u00a0dat\u016fm a zachov\u00e1v\u00e1 jejich obchodn\u00ed kontext. Hoppy umo\u017e\u0148uje rychl\u00e9 vyhled\u00e1v\u00e1n\u00ed informac\u00ed prost\u0159ednictv\u00edm p\u0159irozen\u00e9ho jazyka, vizualizaci dat a automatickou kontrolu, nap\u0159\u00edklad p\u0159i identifikaci chyb\u011bj\u00edc\u00edch \u00fadaj\u016f v objedn\u00e1vk\u00e1ch.<\/p>\n

\u201eIntern\u00ed chatbot Heinekenu ukazuje, jak m\u016f\u017ee AI zm\u011bnit zp\u016fsob uva\u017eov\u00e1n\u00ed firem o zjednodu\u0161en\u00ed pr\u00e1ce a zefektivn\u011bn\u00ed proces\u016f,\u201c \u0159ekl Manos Raptopoulos, obchodn\u00ed \u0159editel SAP pro regiony APAC, EMEA a MEE.<\/p>\n

Hoppy u\u017e nyn\u00ed zkracuje \u010das pot\u0159ebn\u00fd na z\u00edsk\u00e1n\u00ed informac\u00ed z patn\u00e1cti minut na jednu a u\u017eivatel\u00e9 ho mohou vyu\u017e\u00edt v\u00a0Microsoft Teams a dal\u0161\u00edch aplikac\u00edch. Do budoucna Heineken zva\u017euje roz\u0161\u00ed\u0159en\u00ed vyu\u017eit\u00ed AI k automatizaci rutinn\u00edch \u00faloh a dal\u0161\u00edmu zefektivn\u011bn\u00ed vnitrofiremn\u00edch proces\u016f.<\/p>\n

 <\/p>\n

\n

Kontakt pro m\u00e9dia:
\n<\/strong>Dominik Je\u017eek
\nmana\u017eer komunikace SAP pro \u010cesko a Slovensko
\ne-mail: dominik.jezek@sap.com<\/a>
\ntel.: (+420) 720 034 071<\/p>\n","protected":false},"excerpt":{"rendered":"

Pivovarnick\u00e1 skupina Heineken nasadila intern\u00edho AI chatbota Hoppy na datov\u00e9 platform\u011b SAP. Hoppy zkr\u00e1til dobu vyhled\u00e1v\u00e1n\u00ed firemn\u00edch dat z\u00a0patn\u00e1cti minut na jednu a umo\u017e\u0148uje zam\u011bstnanc\u016fm…<\/p>\n","protected":false},"author":29,"featured_media":3332,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":"","_links_to":"","_links_to_target":""},"categories":[5620096,5620130,4565718],"tags":[5620033,5620107,5620034,5619994,4572129,5620063,5620138,5619987,5620016,5620017,5620039],"sapn-display":[4564902,4565209,4565335,5620104,5620102],"sapn-type":[4566354,4569065,4569458],"class_list":["post-3331","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-business-technology-platform","category-umela-inteligence","category-zakaznik","tag-ai","tag-artificial-intelligence","tag-automatizace","tag-digitalizace","tag-digitalni-transformace","tag-generative-ai","tag-heineken","tag-sap","tag-sap-btp","tag-sap-business-technology-platform","tag-sap-datasphere","sapn-display-hero","sapn-display-top-stories","sapn-display-homepage-hero","sapn-display-hrdina-tiskova","sapn-display-spotlight-tiskova","sapn-type-novinky","sapn-type-prohlaseni","sapn-type-tiskova-zprava"],"yoast_head":"\nZ patn\u00e1cti minut na jednu. 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