{"id":2857,"date":"2020-03-06T11:41:00","date_gmt":"2020-03-06T11:41:00","guid":{"rendered":"https:\/\/news.sap.com\/denmark\/?p=2857"},"modified":"2024-08-01T19:07:23","modified_gmt":"2024-08-01T17:07:23","slug":"digitale-systemer-skal-have-et-indbygget-immunforsvar-hvis-vi-skal-styre-uden-om-nye-store-svindelsager","status":"publish","type":"post","link":"https:\/\/news.sap.com\/denmark\/2020\/03\/digitale-systemer-skal-have-et-indbygget-immunforsvar-hvis-vi-skal-styre-uden-om-nye-store-svindelsager\/","title":{"rendered":"Digitale systemer skal have et indbygget immunforsvar, hvis vi skal styre uden om nye store svindelsager"},"content":{"rendered":"

N\u00e5r vi i disse \u00e5r gang p\u00e5 gang ser svindel og bedrageri og grumme fejl i b\u00e5de offentlige og private virksomheder, handler det mere om ledelsesm\u00e6ssig og organisatorisk umodenhed end om kreative og geniale svindlere.<\/p>\n

I vores organisationer har vi erstattet fysiske papirgange med et digitalt flow af information. Disse \u201dblod\u00e5rer\u201d i den organisatoriske krop pumper data og information rundt, men hvis man ikke samtidig indf\u00f8rer et \u201dimmunsystem\u201d i de digitale processer, g\u00f8r man sig \u00e5ben for svindel og bedrag.<\/p>\n

Ofte kan helt banale kontroller fange denne svindel. Jeg t\u00e6nker p\u00e5 funktionsadskillelse (at bestiller og modtager ikke kan v\u00e6re samme person) og p\u00e5 simpel overv\u00e5gning af skift af kontonumre i finansielle systemer. Processen skal designes fra starten til at forebygge forekomsten af forudsigelig svindel.<\/p>\n

De offentlige sager l\u00f8fter vores vidensniveau, fordi de kommer ud i det \u00e5bne. Men private virksomheder st\u00e5r med samme problemstilling. Vi har som samfund nogle b\u00f8rnesygdomme i forhold til at t\u00e6nke og designe vores digitale l\u00f8sninger, s\u00e5 vi opn\u00e5r effektiviseringsfordelene uden at \u00e5bne en ladeport for svindlere.<\/p>\n

\"\"<\/p>\n

Illustration: Rasmus Sand H\u00f8yer, Jyllands-Posten 24.02.2020<\/em><\/p>\n

If\u00f8lge Transparency International er Danmark fortsat (med nedadg\u00e5ende trend) i top blandt verdens mindst korrupte lande. Men de aktuelle sager er udtryk for systemfejl, der tr\u00e6kker nedad. Vi har to automatreaktioner, n\u00e5r der sker svindel eller magtmisbrug: 1. Flere regler, mere kontrol, find den ansvarlige. 2. Sid musestille og h\u00e5b at sagen g\u00e5r over.<\/p>\n

Den f\u00f8rste er svaret fra en nulfejlskultur, som gerne vil have os til at tro, at fejl er sj\u00e6ldne undtagelser, som man kan eliminere. T\u00e6nkningen trives nok bedst i den offentlige sektor. Den anden finder vi hyppigt i den private virksomhed, hvor man ikke \u00f8nsker ridser i omd\u00f8mmet. S\u00e5 hellere l\u00f8se problemet bag lukkede d\u00f8re.<\/p>\n

Samlet set st\u00e5r vi med en udfordring til vores nationale selvforst\u00e5else.<\/p>\n

Vi skal evne at se den forskel p\u00e5 at v\u00e6re et lille, \u00e5bent, demokratisk, uformelt, hyggeligt samfund med lav magtdistance og p\u00e5 at v\u00e6re naive og dilettantiske. Vi m\u00e5 erkende, at hvis man kan snyde, s\u00e5 bliver der \u2013 f\u00f8r eller senere \u2013 snydt. Ogs\u00e5 i vores lille homogene ende af verden. Det st\u00e6rkeste forsvar for en \u00e5ben, human og dialogpr\u00e6get organisationskultur er at s\u00f8rge for, at den ikke bliver udnyttet af svindlere og forbrydere internt og eksternt.<\/p>\n

De digitale systemfejl er, at vi ikke, s\u00e5 snart vi digitaliserer en proces, ogs\u00e5 sikrer helheden mod fejl, bedrageri og trusler. Sikkerheden skal med ind i designet, s\u00e5 vi umuligg\u00f8r – eller i hvert fald besv\u00e6rligg\u00f8r – den kriminelle aktivitet. Vi skal v\u00e6re skarpe p\u00e5 roller, adgangsrettigheder, godkendelsesmuligheder og p\u00e5 automatiske digitale kontroller.<\/p>\n

Det smukke ved de digitale processer er, at vi kan lade computere granske hver eneste transaktion. Vi kan med andre ord bev\u00e6ge os langt forbi manuelle stikpr\u00f8ver, fordi vi simpelthen kan stoppe transaktioner fra overhovedet at blive gennemf\u00f8rt. Det kr\u00e6ver, at vi har risikot\u00e6nkningen t\u00e6t integreret fra starten af den digitale designproces.<\/p>\n

Hvis transaktioner blinker i forhold til mist\u00e6nkelig adf\u00e6rd, urealistiske bel\u00f8b eller andet, som vi digitalt p\u00e5h\u00e6fter et \u201dr\u00f8dt flag\u201d, skal de videre til en menneskelig vurdering. Vi kommer til at bedrive undtagelses-ledelse, hvor specialister og ledere vurderer og beslutter p\u00e5 grundlag af digital grovsortering.<\/p>\n

Hvis man har styr p\u00e5 sine risici kan man designe sig ud af masser af problemer med en sund portion digital paranoia. Vi skal opbygge immunsystemet, s\u00e5 snart vi \u00e5bner nye digitale blodforsyninger til forretningsprocesserne. Jo mere komplekst, heterogent og uoverskueligt systemlandskab, jo sv\u00e6rere er det at indf\u00f8re en procedure, som rammer alt i \u00e9t hug.<\/p>\n

Det hele starter p\u00e5 ledelsesniveau. Vi m\u00e5 erkende, at bagsiden af den digitale medalje er et nyt trusselsbillede. Vi skal rette de digitale systemfejl ved kernen. Det er den eneste vej til f\u00e6rre Britta\u2019er.<\/p>\n

Af Hasse Poulsson, Nordisk Chef for Finans og Risikostyringsl\u00f8sninger, SAP<\/em><\/strong><\/p>\n

\"\"<\/p>\n

Dette debatindl\u00e6g er oprindeligt publiceret i Jyllands-Posten.<\/p>\n","protected":false},"excerpt":{"rendered":"

N\u00e5r vi i disse \u00e5r gang p\u00e5 gang ser svindel og bedrageri og grumme fejl i b\u00e5de offentlige og private virksomheder, handler det mere om…<\/p>\n","protected":false},"author":3093,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":"","_links_to":"","_links_to_target":""},"categories":[4520855,4521188,4579233,4579962],"tags":[5564385,5564382,5564381,5564383],"sapn-display":[5566077,5566075,45149,4579516,60294],"sapn-type":[5563396],"class_list":["post-2857","post","type-post","status-publish","format-standard","hentry","category-forretningslosninger","category-okosystem","category-smv","category-virksomhedsinformation","tag-bedrageri","tag-compliance","tag-risikostyring","tag-svindel","sapn-display-artikel-hero","sapn-display-artikel-spotlight","sapn-display-homepage-hero","sapn-display-top-stories","sapn-display-hero","sapn-type-artikel"],"yoast_head":"\nDigitale systemer skal have et indbygget immunforsvar, hvis vi skal styre uden om nye store svindelsager - 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