{"id":2958,"date":"2020-01-28T13:36:28","date_gmt":"2020-01-28T13:36:28","guid":{"rendered":"https:\/\/news.sap.com\/denmark\/?p=2958"},"modified":"2020-05-15T12:51:14","modified_gmt":"2020-05-15T12:51:14","slug":"nar-folelser-er-kpier-ai-er-det-nye-erp","status":"publish","type":"post","link":"https:\/\/news.sap.com\/denmark\/2020\/01\/nar-folelser-er-kpier-ai-er-det-nye-erp\/","title":{"rendered":"N\u00e5r f\u00f8lelser er KPI\u2019er: AI er det nye ERP"},"content":{"rendered":"

N\u00e5r f\u00f8lelser er KPI\u2019er: AI er det nye ERP<\/strong><\/h1>\n

Virksomheder har traditionelt h\u00e5ndteret pr\u00e6stationer og m\u00e5lt succes baseret p\u00e5 regul\u00e6re, objektive, operationelle m\u00e5linger: Anskaffelsespris. Konverteringsrater. Oms\u00e6tningshastighed. Genneml\u00f8bstider. Transportomkostninger. \u00c5bne henvendelser. Og i de seneste \u00e5rtier er ERP og lignende systemer opst\u00e5et til indsamling, analyse og rapportering af disse overordnede n\u00f8gletal (KPI\u2019er).<\/p>\n

Men i oplevelses\u00f8konomien er de operationelle m\u00e5linger blot nogle af brikkerne i et langt st\u00f8rre og mere komplekst puslespil. I dag skabes v\u00e6rdi ikke l\u00e6ngere blot ved at s\u00e6lge et produkt eller en ydelse men ved at levere personlige, relevante oplevelser omkring disse produkter og ydelser.<\/p>\n

Men oplevelser er af natur subjektive og vanskelige at m\u00e5le. De afh\u00e6nger af tanker, f\u00f8lelser og holdninger hos et stort netv\u00e6rk af interessenter.<\/p>\n

Det er en forretningsm\u00e6ssig udgave af sommerfugleeffekten, f\u00e6nomenet hvor en lillebitte \u00e6ndring i et komplekst system har store konsekvenser andre steder i det globale, forbundne marked. T\u00e6nk p\u00e5 en lagermedarbejders frustration, hvor forsinkelser p\u00e5 l\u00e6sserampen blokerer for, at man kan f\u00e5 de plukkede varer ud af d\u00f8ren. Forsinkelsen f\u00f8rer til skuffede kunder, og \u2013 hvis problemerne varer ved \u2013 forkerte produktionsprognoser, h\u00f8jere omkostninger og overskudsmarginer, der ikke n\u00e5s.<\/p>\n

V\u00e6rdi bestemmes ikke l\u00e6ngere udelukkende af, hvad kunderne er villige til at betale, men ogs\u00e5 af f\u00f8lelser og adf\u00e6rd hos mennesker, som interagerer med en virksomhed og dens produkter og ydelser.<\/p>\n

S\u00e5 hvordan f\u00f8lger man resultaterne og responderer p\u00e5 kunde- og markeds\u00e6ndringer, n\u00e5r KPI\u2019en er s\u00e5 flygtig som en tanke eller s\u00e5 lunefuld som en f\u00f8lelse?<\/p>\n

Det nye registreringssystem<\/strong><\/h2>\n

Et stort udsnit af Fortune 500-virksomheder, som har indset, at deres kunders f\u00f8lelser og oplevelser er altafg\u00f8rende, er begyndt at f\u00f8lge og rapportere deres Net Promoter Scores (NPS). Men som Wall Street Journal<\/em> p\u00e5peger<\/a>, kan NPS (beregnet via en unders\u00f8gelse med \u00e9t sp\u00f8rgsm\u00e5l, som virksomheder selv kan foretage) v\u00e6re misvisende eller overfladisk. Og s\u00e5 skal man ogs\u00e5 tage adf\u00e6rd, tanker og f\u00f8lelser hos alle de andre interessenter i betragtning.<\/p>\n

Her kommer AI ind i billedet.<\/p>\n

Virksomheder, som kan udvikle et st\u00e6rkt system til overv\u00e5gning, h\u00e5ndtering og forudsigelse<\/em> af v\u00e6rdien, bliver vinderne i oplevelses\u00f8konomien. Og her er ERP ikke tilstr\u00e6kkeligt. De nye registreringssystemer skal ikke alene kunne registrere og kombinerer de traditionelle, objektive m\u00e5linger af transaktioner og drift, men ogs\u00e5 de mere flygtige, subjektive elementer af menneskelige adf\u00e6rdsm\u00f8nstre og f\u00f8lelser.<\/p>\n

Virksomheder som Airbnb, Lyft og Uber har fra starten indbygget intelligente systemer (AI, analyser og Internet of Things) i deres forretningsmodeller. De registrerer feedback og adf\u00e6rd fra alle interessenter i oplevelsen \u2013 fra programm\u00f8rer, ejere og medarbejdere til kunder (ofte i realtid i takt med, at oplevelsen foreg\u00e5r) \u2013 og bruger kontinuerligt opdaterede personlige og transaktionelle data til at udvikle brugertilpassede, bekvemme eller p\u00e5 anden m\u00e5de differentierede oplevelser.<\/p>\n

Unders\u00f8gelser viser, at interkonnektorerne forst\u00e5r det<\/strong><\/h2>\n

De fleste virksomhedsledere f\u00e5r behov for at registrere og m\u00e5le virksomhedsresultaterne p\u00e5 en ny m\u00e5de. Mere end to tredjedele af respondenterne i SAP Insights forskningscenters unders\u00f8gelse 4 Traits of Experience Economy Masters<\/em><\/a> siger, at de arbejder p\u00e5 at knytte traditionelle operative data og -m\u00e5linger sammen med oplevelsesm\u00e6ssige data for at forbedre virksomhedens resultater. Mere end halvdelen (52%) siger, at de vil automatisere driften ved hj\u00e6lp af intelligente teknologier for at indhente viden fra oplevelsesdata og operationelle data og bruge den til operationelle forbedringer de n\u00e6ste fem \u00e5r.<\/p>\n

Men kun f\u00e5 af dem g\u00f8r det lige nu<\/em>. Kun 17% af respondenterne har taget denne nye indstilling til sig og integrerer oplevelses- og operationelle data i hele deres virksomhed. Disse interkonnektorer <\/em>automatiserer driften ved hj\u00e6lp af intelligente teknologier langt hurtigere og kan udpege og handle p\u00e5 flagren af sommerfuglevinger i deres egne \u00f8kosystemer.<\/p>\n

De er for eksempel langt foran, hvad ang\u00e5r brug af maskinl\u00e6ring for at f\u00e5 noget brugbart ud af deres omfattende, uensartede datastr\u00f8mme. 58% af dem siger, at de bruger maskinl\u00e6ring sammenlignet med kun 28% af andre respondenter. De forst\u00e5r, hvordan den frustrerede lagermedarbejder ender med d\u00e5rlig indtjening.<\/p>\n

Ikke alene integrerer og analyserer interkonnektorer alle deres data \u2013 de deler ogs\u00e5 den viden, de f\u00e5r. De har i st\u00f8rre udstr\u00e6kning fuldt udviklede, virksomhedsd\u00e6kkende implementeringer, som kombinerer operationelle data og oplevelsesdata p\u00e5 fire centrale oplevelsesomr\u00e5der: kundeoplevelse, varem\u00e6rkev\u00e6rdi, medarbejderengagement og produktegenskaber.<\/p>\n

Det betyder, at de f\u00e5r v\u00e6sentlige fordele i form af gode, gammeldags m\u00e5linger af kroner og \u00f8rer. Unders\u00f8gelsen viste, at ikke alene rapporterer interkonnektor-virksomheder h\u00f8jere oms\u00e6tning og overskud end deres ligesindede, de forudser ogs\u00e5 h\u00f8jere oms\u00e6tning og overskud i fremtiden. Det understreger det faktum, at den nye m\u00e5de, disse interkonnektorer tackler problemer p\u00e5 \u2013 langt bredere og grundigere med en tilgang p\u00e5 systemniveau \u2013 er en mere effektiv l\u00f8sning i oplevelses\u00e6raen. (Se \u201cSystemt\u00e6nkning er fremtiden\u201d<\/a>) for at f\u00e5 mere at vide om dette.<\/p>\n

L\u00e6s rapporten fra SAP Insights forskningscenter <\/em>4 Traits of Experience Economy Masters.<\/a> for at f\u00e5 mere at vide om, hvordan man bliver f\u00f8rende inden for oplevelses\u00f8konomi.<\/em><\/p>\n","protected":false},"excerpt":{"rendered":"

N\u00e5r f\u00f8lelser er KPI\u2019er: AI er det nye ERP Virksomheder har traditionelt h\u00e5ndteret pr\u00e6stationer og m\u00e5lt succes baseret p\u00e5 regul\u00e6re, objektive, operationelle m\u00e5linger: Anskaffelsespris. Konverteringsrater….<\/p>\n","protected":false},"author":1074,"featured_media":2959,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":"","_links_to":"","_links_to_target":""},"categories":[4580300],"tags":[5564684,5564683],"sapn-display":[45149,4579516,60294],"sapn-type":[],"class_list":["post-2958","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-brancher","tag-erp","tag-registreringssystem","sapn-display-homepage-hero","sapn-display-top-stories","sapn-display-hero"],"yoast_head":"\nN\u00e5r f\u00f8lelser er KPI\u2019er: AI er det nye ERP - SAP Danmark Nyheder<\/title>\n<meta name=\"description\" content=\"L\u00e6s "4 Traits of Experience Economy Masters" for at f\u00e5 mere at vide om, hvordan man bliver f\u00f8rende inden for oplevelses\u00f8konomi.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/news.sap.com\/denmark\/2020\/01\/nar-folelser-er-kpier-ai-er-det-nye-erp\/\" \/>\n<meta property=\"og:locale\" content=\"da_DK\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"N\u00e5r f\u00f8lelser er KPI\u2019er: AI er det nye ERP\" \/>\n<meta property=\"og:description\" content=\"L\u00e6s "4 Traits of Experience Economy Masters" for at f\u00e5 mere at vide om, hvordan man bliver f\u00f8rende inden for oplevelses\u00f8konomi.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/news.sap.com\/denmark\/2020\/01\/nar-folelser-er-kpier-ai-er-det-nye-erp\/\" \/>\n<meta property=\"og:site_name\" content=\"SAP Danmark Nyheder\" \/>\n<meta property=\"article:published_time\" content=\"2020-01-28T13:36:28+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2020-05-15T12:51:14+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/news.sap.com\/denmark\/files\/2020\/05\/SAP_IE_blog_20191213_4_emotions.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1920\" \/>\n\t<meta property=\"og:image:height\" content=\"600\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Christopher Koch\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Skrevet af\" \/>\n\t<meta name=\"twitter:data1\" content=\"Christopher Koch\" \/>\n\t<meta name=\"twitter:label2\" content=\"Estimeret l\u00e6setid\" \/>\n\t<meta name=\"twitter:data2\" content=\"4 minutter\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/news.sap.com\\\/denmark\\\/2020\\\/01\\\/nar-folelser-er-kpier-ai-er-det-nye-erp\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/news.sap.com\\\/denmark\\\/2020\\\/01\\\/nar-folelser-er-kpier-ai-er-det-nye-erp\\\/\"},\"author\":{\"name\":\"Christopher Koch\",\"@id\":\"https:\\\/\\\/news.sap.com\\\/denmark\\\/#\\\/schema\\\/person\\\/560938683c897b680a4f33a48b0b6e36\"},\"headline\":\"N\u00e5r f\u00f8lelser er KPI\u2019er: AI er det nye ERP\",\"datePublished\":\"2020-01-28T13:36:28+00:00\",\"dateModified\":\"2020-05-15T12:51:14+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/news.sap.com\\\/denmark\\\/2020\\\/01\\\/nar-folelser-er-kpier-ai-er-det-nye-erp\\\/\"},\"wordCount\":891,\"image\":{\"@id\":\"https:\\\/\\\/news.sap.com\\\/denmark\\\/2020\\\/01\\\/nar-folelser-er-kpier-ai-er-det-nye-erp\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/news.sap.com\\\/denmark\\\/files\\\/2020\\\/05\\\/SAP_IE_blog_20191213_4_emotions.jpg\",\"keywords\":[\"ERP\",\"registreringssystem\"],\"articleSection\":[\"Brancher\"],\"inLanguage\":\"da-DK\"},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/news.sap.com\\\/denmark\\\/2020\\\/01\\\/nar-folelser-er-kpier-ai-er-det-nye-erp\\\/\",\"url\":\"https:\\\/\\\/news.sap.com\\\/denmark\\\/2020\\\/01\\\/nar-folelser-er-kpier-ai-er-det-nye-erp\\\/\",\"name\":\"N\u00e5r f\u00f8lelser er KPI\u2019er: AI er det nye ERP - SAP Danmark Nyheder\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/news.sap.com\\\/denmark\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/news.sap.com\\\/denmark\\\/2020\\\/01\\\/nar-folelser-er-kpier-ai-er-det-nye-erp\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/news.sap.com\\\/denmark\\\/2020\\\/01\\\/nar-folelser-er-kpier-ai-er-det-nye-erp\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/news.sap.com\\\/denmark\\\/files\\\/2020\\\/05\\\/SAP_IE_blog_20191213_4_emotions.jpg\",\"datePublished\":\"2020-01-28T13:36:28+00:00\",\"dateModified\":\"2020-05-15T12:51:14+00:00\",\"author\":{\"@id\":\"https:\\\/\\\/news.sap.com\\\/denmark\\\/#\\\/schema\\\/person\\\/560938683c897b680a4f33a48b0b6e36\"},\"description\":\"L\u00e6s \\\"4 Traits of Experience Economy Masters\\\" for at f\u00e5 mere at vide om, hvordan man bliver f\u00f8rende inden for oplevelses\u00f8konomi.\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/news.sap.com\\\/denmark\\\/2020\\\/01\\\/nar-folelser-er-kpier-ai-er-det-nye-erp\\\/#breadcrumb\"},\"inLanguage\":\"da-DK\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/news.sap.com\\\/denmark\\\/2020\\\/01\\\/nar-folelser-er-kpier-ai-er-det-nye-erp\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"da-DK\",\"@id\":\"https:\\\/\\\/news.sap.com\\\/denmark\\\/2020\\\/01\\\/nar-folelser-er-kpier-ai-er-det-nye-erp\\\/#primaryimage\",\"url\":\"https:\\\/\\\/news.sap.com\\\/denmark\\\/files\\\/2020\\\/05\\\/SAP_IE_blog_20191213_4_emotions.jpg\",\"contentUrl\":\"https:\\\/\\\/news.sap.com\\\/denmark\\\/files\\\/2020\\\/05\\\/SAP_IE_blog_20191213_4_emotions.jpg\",\"width\":1920,\"height\":600,\"caption\":\"N\u00e5r f\u00f8lelser er KPI\u2019er: AI er det nye ERP\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/news.sap.com\\\/denmark\\\/2020\\\/01\\\/nar-folelser-er-kpier-ai-er-det-nye-erp\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/news.sap.com\\\/denmark\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"N\u00e5r f\u00f8lelser er KPI\u2019er: AI er det nye ERP\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/news.sap.com\\\/denmark\\\/#website\",\"url\":\"https:\\\/\\\/news.sap.com\\\/denmark\\\/\",\"name\":\"SAP Danmark Nyheder\",\"description\":\"Nyheder og information om SAP\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/news.sap.com\\\/denmark\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"da-DK\"},{\"@type\":\"Person\",\"@id\":\"https:\\\/\\\/news.sap.com\\\/denmark\\\/#\\\/schema\\\/person\\\/560938683c897b680a4f33a48b0b6e36\",\"name\":\"Christopher Koch\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"da-DK\",\"@id\":\"https:\\\/\\\/news.sap.com\\\/denmark\\\/wp-content\\\/plugins\\\/wp-user-avatars\\\/wp-user-avatars\\\/assets\\\/images\\\/mystery.jpg\",\"url\":\"https:\\\/\\\/news.sap.com\\\/denmark\\\/wp-content\\\/plugins\\\/wp-user-avatars\\\/wp-user-avatars\\\/assets\\\/images\\\/mystery.jpg\",\"contentUrl\":\"https:\\\/\\\/news.sap.com\\\/denmark\\\/wp-content\\\/plugins\\\/wp-user-avatars\\\/wp-user-avatars\\\/assets\\\/images\\\/mystery.jpg\",\"caption\":\"Christopher Koch\"},\"url\":\"https:\\\/\\\/news.sap.com\\\/denmark\\\/author\\\/christopherkoch\\\/\"}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"N\u00e5r f\u00f8lelser er KPI\u2019er: AI er det nye ERP - SAP Danmark Nyheder","description":"L\u00e6s \"4 Traits of Experience Economy Masters\" for at f\u00e5 mere at vide om, hvordan man bliver f\u00f8rende inden for oplevelses\u00f8konomi.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/news.sap.com\/denmark\/2020\/01\/nar-folelser-er-kpier-ai-er-det-nye-erp\/","og_locale":"da_DK","og_type":"article","og_title":"N\u00e5r f\u00f8lelser er KPI\u2019er: AI er det nye ERP","og_description":"L\u00e6s \"4 Traits of Experience Economy Masters\" for at f\u00e5 mere at vide om, hvordan man bliver f\u00f8rende inden for oplevelses\u00f8konomi.","og_url":"https:\/\/news.sap.com\/denmark\/2020\/01\/nar-folelser-er-kpier-ai-er-det-nye-erp\/","og_site_name":"SAP Danmark Nyheder","article_published_time":"2020-01-28T13:36:28+00:00","article_modified_time":"2020-05-15T12:51:14+00:00","og_image":[{"width":1920,"height":600,"url":"https:\/\/news.sap.com\/denmark\/files\/2020\/05\/SAP_IE_blog_20191213_4_emotions.jpg","type":"image\/jpeg"}],"author":"Christopher Koch","twitter_card":"summary_large_image","twitter_misc":{"Skrevet af":"Christopher Koch","Estimeret l\u00e6setid":"4 minutter"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/news.sap.com\/denmark\/2020\/01\/nar-folelser-er-kpier-ai-er-det-nye-erp\/#article","isPartOf":{"@id":"https:\/\/news.sap.com\/denmark\/2020\/01\/nar-folelser-er-kpier-ai-er-det-nye-erp\/"},"author":{"name":"Christopher Koch","@id":"https:\/\/news.sap.com\/denmark\/#\/schema\/person\/560938683c897b680a4f33a48b0b6e36"},"headline":"N\u00e5r f\u00f8lelser er KPI\u2019er: AI er det nye ERP","datePublished":"2020-01-28T13:36:28+00:00","dateModified":"2020-05-15T12:51:14+00:00","mainEntityOfPage":{"@id":"https:\/\/news.sap.com\/denmark\/2020\/01\/nar-folelser-er-kpier-ai-er-det-nye-erp\/"},"wordCount":891,"image":{"@id":"https:\/\/news.sap.com\/denmark\/2020\/01\/nar-folelser-er-kpier-ai-er-det-nye-erp\/#primaryimage"},"thumbnailUrl":"https:\/\/news.sap.com\/denmark\/files\/2020\/05\/SAP_IE_blog_20191213_4_emotions.jpg","keywords":["ERP","registreringssystem"],"articleSection":["Brancher"],"inLanguage":"da-DK"},{"@type":"WebPage","@id":"https:\/\/news.sap.com\/denmark\/2020\/01\/nar-folelser-er-kpier-ai-er-det-nye-erp\/","url":"https:\/\/news.sap.com\/denmark\/2020\/01\/nar-folelser-er-kpier-ai-er-det-nye-erp\/","name":"N\u00e5r f\u00f8lelser er KPI\u2019er: AI er det nye ERP - SAP Danmark Nyheder","isPartOf":{"@id":"https:\/\/news.sap.com\/denmark\/#website"},"primaryImageOfPage":{"@id":"https:\/\/news.sap.com\/denmark\/2020\/01\/nar-folelser-er-kpier-ai-er-det-nye-erp\/#primaryimage"},"image":{"@id":"https:\/\/news.sap.com\/denmark\/2020\/01\/nar-folelser-er-kpier-ai-er-det-nye-erp\/#primaryimage"},"thumbnailUrl":"https:\/\/news.sap.com\/denmark\/files\/2020\/05\/SAP_IE_blog_20191213_4_emotions.jpg","datePublished":"2020-01-28T13:36:28+00:00","dateModified":"2020-05-15T12:51:14+00:00","author":{"@id":"https:\/\/news.sap.com\/denmark\/#\/schema\/person\/560938683c897b680a4f33a48b0b6e36"},"description":"L\u00e6s \"4 Traits of Experience Economy Masters\" for at f\u00e5 mere at vide om, hvordan man bliver f\u00f8rende inden for oplevelses\u00f8konomi.","breadcrumb":{"@id":"https:\/\/news.sap.com\/denmark\/2020\/01\/nar-folelser-er-kpier-ai-er-det-nye-erp\/#breadcrumb"},"inLanguage":"da-DK","potentialAction":[{"@type":"ReadAction","target":["https:\/\/news.sap.com\/denmark\/2020\/01\/nar-folelser-er-kpier-ai-er-det-nye-erp\/"]}]},{"@type":"ImageObject","inLanguage":"da-DK","@id":"https:\/\/news.sap.com\/denmark\/2020\/01\/nar-folelser-er-kpier-ai-er-det-nye-erp\/#primaryimage","url":"https:\/\/news.sap.com\/denmark\/files\/2020\/05\/SAP_IE_blog_20191213_4_emotions.jpg","contentUrl":"https:\/\/news.sap.com\/denmark\/files\/2020\/05\/SAP_IE_blog_20191213_4_emotions.jpg","width":1920,"height":600,"caption":"N\u00e5r f\u00f8lelser er KPI\u2019er: AI er det nye ERP"},{"@type":"BreadcrumbList","@id":"https:\/\/news.sap.com\/denmark\/2020\/01\/nar-folelser-er-kpier-ai-er-det-nye-erp\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/news.sap.com\/denmark\/"},{"@type":"ListItem","position":2,"name":"N\u00e5r f\u00f8lelser er KPI\u2019er: AI er det nye ERP"}]},{"@type":"WebSite","@id":"https:\/\/news.sap.com\/denmark\/#website","url":"https:\/\/news.sap.com\/denmark\/","name":"SAP Danmark Nyheder","description":"Nyheder og information om SAP","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/news.sap.com\/denmark\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"da-DK"},{"@type":"Person","@id":"https:\/\/news.sap.com\/denmark\/#\/schema\/person\/560938683c897b680a4f33a48b0b6e36","name":"Christopher Koch","image":{"@type":"ImageObject","inLanguage":"da-DK","@id":"https:\/\/news.sap.com\/denmark\/wp-content\/plugins\/wp-user-avatars\/wp-user-avatars\/assets\/images\/mystery.jpg","url":"https:\/\/news.sap.com\/denmark\/wp-content\/plugins\/wp-user-avatars\/wp-user-avatars\/assets\/images\/mystery.jpg","contentUrl":"https:\/\/news.sap.com\/denmark\/wp-content\/plugins\/wp-user-avatars\/wp-user-avatars\/assets\/images\/mystery.jpg","caption":"Christopher Koch"},"url":"https:\/\/news.sap.com\/denmark\/author\/christopherkoch\/"}]}},"amp_enabled":true,"_links":{"self":[{"href":"https:\/\/news.sap.com\/denmark\/wp-json\/wp\/v2\/posts\/2958","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/news.sap.com\/denmark\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/news.sap.com\/denmark\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/news.sap.com\/denmark\/wp-json\/wp\/v2\/users\/1074"}],"replies":[{"embeddable":true,"href":"https:\/\/news.sap.com\/denmark\/wp-json\/wp\/v2\/comments?post=2958"}],"version-history":[{"count":0,"href":"https:\/\/news.sap.com\/denmark\/wp-json\/wp\/v2\/posts\/2958\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/news.sap.com\/denmark\/wp-json\/wp\/v2\/media\/2959"}],"wp:attachment":[{"href":"https:\/\/news.sap.com\/denmark\/wp-json\/wp\/v2\/media?parent=2958"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/news.sap.com\/denmark\/wp-json\/wp\/v2\/categories?post=2958"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/news.sap.com\/denmark\/wp-json\/wp\/v2\/tags?post=2958"},{"taxonomy":"sapn-display","embeddable":true,"href":"https:\/\/news.sap.com\/denmark\/wp-json\/wp\/v2\/sapn-display?post=2958"},{"taxonomy":"sapn-type","embeddable":true,"href":"https:\/\/news.sap.com\/denmark\/wp-json\/wp\/v2\/sapn-type?post=2958"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}