First Customers Report Successful Upgrades to SAP® R/3® Enterprise

04/09/02 par La Rédaction 0

By the End of the Year, Nearly 200 Customers to Deploy SAP’s Powerful Upgraded ERP Backbone

LISBON, PortugalSAP AG (NYSE: SAP) today announced 70 customers have actively begun to upgrade to SAP® R/3® Enterprise. By the end of the year, nearly 200 customers intend to start their upgrades from SAP® R/3® to SAP R/3 Enterprise. Corporations of all types-ranging from small businesses to large organizations-will implement the full scope of SAP R/3 Enterprise as part of a process designed to assure that implementation quality and support mechanisms are tested and in place before general release of the solution in the first quarter of 2003. The announcement was made at SAPPHIRE® ’02, SAP’s international e-business conference being held in Lisbon, Portugal, September 4-6.

SAP AG (NYSE: SAP) today announced 70 customers have actively begun to upgrade to SAP® R/3® Enterprise. By the end of the year, nearly 200 customers intend to start their upgrades from SAP® R/3® to SAP R/3 Enterprise. Corporations of all types-ranging from small businesses to large organizations-will implement the full scope of SAP R/3 Enterprise as part of a process designed to assure that implementation quality and support mechanisms are tested and in place before general release of the solution in the first quarter of 2003. The announcement was made at SAPPHIRE® ’02, SAP’s international e-business conference being held in Lisbon, Portugal, September 4-6.

SAP R/3 Enterprise is the next release of SAP R/3, SAP’s leading ERP solution, and is based on a new Web services-compliant technology platform, the SAP® Web Application Server (WAS), which is also part of the technology infrastructure for the mySAP.com® family of e-business solutions. In addition to the Web Application Server, SAP R/3 Enterprise includes the SAP R/3 Enterprise Core and the SAP R/3 Enterprise Extensions. SAP plans to keep the R/3 Enterprise Core (based on the current SAP R/3 release 4.6C) stable, while the SAP R/3 Enterprise Extensions will undergo annual release cycles that contain new business functionality. The stability of the SAP R/3 Enterprise Core, combined with the selective upgrade options of the SAP R/3 Enterprise Extensions, will ensure that customers who implement the solution have a strong, stable ERP solution with the flexibility to adapt to changing requirements.

SAP R/3 Enterprise is the next release of SAP R/3, SAP’s leading ERP solution, and is based on a new Web services-compliant technology platform, the SAP® Web Application Server (WAS), which is also part of the technology infrastructure for the mySAP.com® family of e-business solutions. In addition to the Web Application Server, SAP R/3 Enterprise includes the SAP R/3 Enterprise Core and the SAP R/3 Enterprise Extensions. SAP plans to keep the R/3 Enterprise Core (based on the current SAP R/3 release 4.6C) stable, while the SAP R/3 Enterprise Extensions will undergo annual release cycles that contain new business functionality. The stability of the SAP R/3 Enterprise Core, combined with the selective upgrade options of the SAP R/3 Enterprise Extensions, will ensure that customers who implement the solution have a strong, stable ERP solution with the flexibility to adapt to changing requirements.

With SAP R/3 Enterprise, customers benefit from new business functionality and can incrementally extend their installations to incorporate mySAP.com solutions. This evolutionary approach is unique to SAP. SAP R/3 Enterprise preserves customers’ investments in existing information technology and enables a more seamless evolution to mySAP.com. Customers can adopt flexible deployment strategies with step-by-step options that provide for the gradual implementation of new e-business processes. SAP R/3 Enterprise is available to customers as part of SAP R/3 maintenance.

With SAP R/3 Enterprise, customers benefit from new business functionality and can incrementally extend their installations to incorporate mySAP.com solutions. This evolutionary approach is unique to SAP. SAP R/3 Enterprise preserves customers’ investments in existing information technology and enables a more seamless evolution to mySAP.com. Customers can adopt flexible deployment strategies with step-by-step options that provide for the gradual implementation of new e-business processes. SAP R/3 Enterprise is available to customers as part of SAP R/3 maintenance.

“SAP has architected the SAP R/3 Enterprise infrastructure into a three-layer system that gives customers the power to determine exactly which parts of the solution they’d like to modify or upgrade, without spending time or incurring cost on areas deemed less critical to the success of their business,” said Claus Heinrich, executive board member of SAP AG. “This approach helps customers to maximize existing investment in IT infrastructures while providing a clear roadmap to the future of their solution management.”

“SAP has architected the SAP R/3 Enterprise infrastructure into a three-layer system that gives customers the power to determine exactly which parts of the solution they’d like to modify or upgrade, without spending time or incurring cost on areas deemed less critical to the success of their business,” said Claus Heinrich, executive board member of SAP AG. “This approach helps customers to maximize existing investment in IT infrastructures while providing a clear roadmap to the future of their solution management.”

“We selected SAP R/3 Enterprise for the new, stand-alone functionality it offers in warehouse management and task and resource management,” said John Lane, liaison manager, SAP Competence Centre, Sony Europe. “We made this decision after conducting intensive comparisons with alternative vendor solutions over a period of several months. Among the compelling reasons we chose SAP R/3 Enterprise for this de-centralized warehouse implementation is its clear integration with our single European R/3 ERP system and the development, support, and technical expertise in SAP solutions that already exists in our organization.”

“We selected SAP R/3 Enterprise for the new, stand-alone functionality it offers in warehouse management and task and resource management,” said John Lane, liaison manager, SAP Competence Centre, Sony Europe. “We made this decision after conducting intensive comparisons with alternative vendor solutions over a period of several months. Among the compelling reasons we chose SAP R/3 Enterprise for this de-centralized warehouse implementation is its clear integration with our single European R/3 ERP system and the development, support, and technical expertise in SAP solutions that already exists in our organization.”

UNICEF, the United Nations Children’s Fund, has been using SAP R/3 since 1999 and plans to go live with the new enterprise solution over the coming months. “We are having a very smooth upgrade to SAP R/3 Enterprise,” said André Spatz, CIO of UNICEF. “SAP’s carefully managed ramp-up process has allowed us to resolve upgrade issues quickly, thereby lowering our total cost of ownership. SAP and UNICEF’s shared interest in making this project a success has further strengthened our partnership.”

UNICEF, the United Nations Children’s Fund, has been using SAP R/3 since 1999 and plans to go live with the new enterprise solution over the coming months. “We are having a very smooth upgrade to SAP R/3 Enterprise,” said André Spatz, CIO of UNICEF. “SAP’s carefully managed ramp-up process has allowed us to resolve upgrade issues quickly, thereby lowering our total cost of ownership. SAP and UNICEF’s shared interest in making this project a success has further strengthened our partnership.”

The German SAP R/3 user group (DSAG) and the Americas’ SAP Users’ Group (ASUG) have contributed feedback on the ongoing development of SAP R/3 Enterprise and have worked with SAP to provide continuous improvement to the upgrade process. “We appreciate that SAP has listened so closely to its customers during the development of SAP R/3 Enterprise,” said Alfons Wahlers, chair of the DSAG. “We are sure SAP customers will benefit from SAP’s flexible new upgrade options, which tailors each upgrade strategy to the individual user. We believe this is the best way to help customers reduce their total cost of ownership.”

The German SAP R/3 user group (DSAG) and the Americas’ SAP Users’ Group (ASUG) have contributed feedback on the ongoing development of SAP R/3 Enterprise and have worked with SAP to provide continuous improvement to the upgrade process. “We appreciate that SAP has listened so closely to its customers during the development of SAP R/3 Enterprise,” said Alfons Wahlers, chair of the DSAG. “We are sure SAP customers will benefit from SAP’s flexible new upgrade options, which tailors each upgrade strategy to the individual user. We believe this is the best way to help customers reduce their total cost of ownership.”

“We are facing a situation in which CIOs are struggling with tight budgets and a need to justify expenditures,” said Derek Prior, research director, Gartner, Inc. “Under these conditions, ERP systems must be stable, high-performing, and flexible to reduce costs associated with maintenance and upgrades. In addition, companies should select solutions that offer an open technology infrastructure, since open infrastructures allow for continuous growth without posing challenges inherent to heterogeneous systems and proprietary applications.”

“We are facing a situation in which CIOs are struggling with tight budgets and a need to justify expenditures,” said Derek Prior, research director, Gartner, Inc. “Under these conditions, ERP systems must be stable, high-performing, and flexible to reduce costs associated with maintenance and upgrades. In addition, companies should select solutions that offer an open technology infrastructure, since open infrastructures allow for continuous growth without posing challenges inherent to heterogeneous systems and proprietary applications.”

For more information on SAP R/3 Enterprise, please refer to the SAP R/3 Enterprise Fact Sheet, www.sap.com/company/publications.

For more information on SAP R/3 Enterprise, please refer to the SAP R/3 Enterprise Fact Sheet, www.sap.com/company/publications.

About SAP
SAP is the world’s leading provider of e-business software solutions. Through the mySAP.com® e-business platform, people in businesses around the globe are improving relationships with customers and partners, streamlining operations, and achieving significant efficiencies throughout their supply chains. Today, more than 18,000 companies in over 120 countries run more than 50,000 installations of SAP® software. With subsidiaries in over 50 countries, the company is listed on several exchanges including the Frankfurt stock exchange and NYSE under the symbol “SAP.” (Additional information at http://www.sap.com)

About SAP
SAP is the world’s leading provider of e-business software solutions. Through the mySAP.com® e-business platform, people in businesses around the globe are improving relationships with customers and partners, streamlining operations, and achieving significant efficiencies throughout their supply chains. Today, more than 18,000 companies in over 120 countries run more than 50,000 installations of SAP® software. With subsidiaries in over 50 countries, the company is listed on several exchanges including the Frankfurt stock exchange and NYSE under the symbol “SAP.” (Additional information at http://www.sap.com)

For customers interested in learning more about SAP products:
Global Customer Center: +49 180 534-34-24
United States Only: 1 (800) 872-1SAP (1-800-872-1727)

For customers interested in learning more about SAP products:
Global Customer Center: +49 180 534-34-24
United States Only: 1 (800) 872-1SAP (1-800-872-1727)

For more information, press only:
Hilmar Schepp, +49 (6227) 7-46799, press@sap.com, CET
Jeff Chang, +1 (650) 320-3197, jeff.chang@sap.com, PDT
SAP Press Office, +1 (610) 661-3200, press@sap.com, EDT
Tony Hynes, Burson-Marsteller, +1 (415) 591-4072, tony_hynes@sfo.bm.com, PDT
Gabriele Thoering, Burson-Marsteller, +49 (69) 2380939, gabriele_thoering@de.bm.com, CET

For more information, press only:
Hilmar Schepp, +49 (6227) 7-46799, press@sap.com, CET
Jeff Chang, +1 (650) 320-3197, jeff.chang@sap.com, PDT
SAP Press Office, +1 (610) 661-3200, press@sap.com, EDT
Tony Hynes, Burson-Marsteller, +1 (415) 591-4072, tony_hynes@sfo.bm.com, PDT
Gabriele Thoering, Burson-Marsteller, +49 (69) 2380939, gabriele_thoering@de.bm.com, CET

Any statements contained in this document that are not historical facts are forward-looking statements as defined in the U.S. Private Securities Litigation Reform Act of 1995. Words such as “believe,” “estimate,” “intend,” “may,” “will,” “expect,” and “project” and similar expressions as they relate to SAP are intended to identify such forward-looking statements. SAP undertakes no obligation to publicly update or revise any forward-looking statements. All forward-looking statements are subject to various risks and uncertainties that could cause actual results to differ materially from expectations. The factors that could affect SAP’s future financial results are discussed more fully in SAP’s filings with the U.S. Securities and Exchange Commission (the “SEC”), including the SAP Annual Report on Form 20-F for 2001 filed with the SEC on March 28, 2002. Readers are cautioned not to place undue reliance on these forward-looking statements, which speak only as of their dates.

Any statements contained in this document that are not historical facts are forward-looking statements as defined in the U.S. Private Securities Litigation Reform Act of 1995. Words such as “believe,” “estimate,” “intend,” “may,” “will,” “expect,” and “project” and similar expressions as they relate to SAP are intended to identify such forward-looking statements. SAP undertakes no obligation to publicly update or revise any forward-looking statements. All forward-looking statements are subject to various risks and uncertainties that could cause actual results to differ materially from expectations. The factors that could affect SAP’s future financial results are discussed more fully in SAP’s filings with the U.S. Securities and Exchange Commission (the “SEC”), including the SAP Annual Report on Form 20-F for 2001 filed with the SEC on March 28, 2002. Readers are cautioned not to place undue reliance on these forward-looking statements, which speak only as of their dates.

Copyright © 2002 SAP AG
SAP, the SAP logo, mySAP.com, mySAP, SAPPHIRE, and all other SAP products and services mentioned herein are trademarks or registered trademarks of SAP AG in Germany and several other countries.
Other product or service names mentioned herein are the trademarks of their respective owners.

Copyright © 2002 SAP AG
SAP, the SAP logo, mySAP.com, mySAP, SAPPHIRE, and all other SAP products and services mentioned herein are trademarks or registered trademarks of SAP AG in Germany and several other countries.
Other product or service names mentioned herein are the trademarks of their respective owners.

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