{"id":146187,"date":"2019-11-28T08:00:55","date_gmt":"2019-11-28T07:00:55","guid":{"rendered":"https:\/\/news.sap.com\/germany\/?p=146187"},"modified":"2023-02-23T16:59:58","modified_gmt":"2023-02-23T15:59:58","slug":"customer-experience-opensap-microlearning","status":"publish","type":"post","link":"https:\/\/news.sap.com\/germany\/2019\/11\/customer-experience-opensap-microlearning\/","title":{"rendered":"Customer Experience auf openSAP Microlearning"},"content":{"rendered":"<p class=\"lead\">Als kostenlose Wissensplattform der SAP stellt openSAP hochwertige Lerninhalte f\u00fcr alle bereit. Die Teilnehmer sind zu 99 Prozent mit dem Lernerlebnis zufrieden. Nun vermitteln auch Kurzvideos Wissen zu SAP-Produkten wie SAP C\/4HANA.<\/p>\n<p>Doch die Zeiten \u00e4ndern sich und der Lernbedarf entwickelt sich weiter. Deshalb f\u00fchrt <a href=\"https:\/\/news.sap.com\/tags\/opensap\/\">openSAP<\/a> <a href=\"http:\/\/open.sap.com\/microlearning\">openSAP Microlearning<\/a> ein. Dabei handelt es sich um kurze Videos, die erg\u00e4nzendes Wissen \u00fcber SAP-Produkte vermitteln.<\/p>\n<p>Michaela Laemmler und Clemens Link von openSAP sammeln Feedback von Teilnehmern und treffen sich mit anderen Schulungsexperten aus verschiedenen Branchen, um sich \u00fcber die neuesten Schulungstrends auf dem Laufenden zu halten. Die beiden haben herausgefunden, dass es Bedarf an einem erg\u00e4nzenden Format gibt. Beeindruckt hat sie die Arbeit der Kollegen vom SAP-Customer-Experience-Portal f\u00fcr Grundlagenvideos, die in kurzen Videos der breiten \u00d6ffentlichkeit <a title=\"CRM\" href=\"https:\/\/www.sap.com\/germany\/products\/crm.html\" target=\"_blank\" rel=\"noopener noreferrer\">SAP\u00a0C\/4HANA<\/a> n\u00e4herbringen.<\/p>\n<h2><strong>Microlearning als neues Format<\/strong><\/h2>\n<p>Wir haben erkannt, dass wir bei openSAP kleine Inhaltseinheiten brauchen, die eine Erg\u00e4nzung zu unseren bereits bestehenden Lernangeboten \u2013 den MOOCs \u2013 darstellen\u201c, erkl\u00e4rt Laemmler. \u201eEs gibt so oft neue Informationen. Die m\u00fcssen wir schnell in unserem Kunden- und Partnernetz verbreiten, aber manchmal reicht der Inhalt einfach f\u00fcr einen ganzen Kurs nicht aus.\u201c Auch haben die beiden das Potenzial von Zusammenarbeit und eines zus\u00e4tzlichen Lernangebots erkannt, das die bisherigen MOOCs (Massive Open Online Courses) auf openSAP erg\u00e4nzt. Sie er\u00f6ffnen die M\u00f6glichkeit, auf der Plattform Wissen \u00fcber kleine Produkt-Updates zu vermitteln.<\/p>\n<h2><strong>Online-Kurse und Videos zu Customer Experience<\/strong><\/h2>\n<p>Jacek Konopelski von SAP Customer Experience merkt an: \u201eHier kommt Microlearning ins Spiel. Damit k\u00f6nnen wir Inhalte schnell zu vielbesch\u00e4ftigten Fachleuten bringen. Indem wir die Inhalte zu Customer Experience auf openSAP Microlearning bereitstellen, geben wir Lernenden die Chance, alles an einem Ort zu finden. Sie k\u00f6nnen dann selbst entscheiden, ob sie sich nur ein kurzes Video ansehen oder einen ganzen Kurs absolvieren.\u201c<\/p>\n<p><a href=\"http:\/\/open.sap.com\/microlearning\">openSAP Microlearning<\/a> ist jetzt verf\u00fcgbar. Zun\u00e4chst wird es nur Inhalte zu SAP\u00a0C\/4HANA geben, aber eine Ausweitung auf weitere Themen ist in Planung. Im folgenden Video erfahren Sie mehr:<\/p>\n<section\n            data-inpsyde-embed=\"youtube\"\n            data-inpsyde-embed-atts=\"{&quot;width&quot;:640,&quot;height&quot;:960}\"\n            data-inpsyde-embed-frame=\"&lt;iframe title=&quot;openSAP Microlearning&quot; width=&quot;640&quot; height=&quot;360&quot; src=&quot;https:\/\/www.youtube.com\/embed\/vQjtK9sX9vc?feature=oembed&amp;amp;enablejsapi=1&quot; frameborder=&quot;0&quot; allow=&quot;accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share&quot; referrerpolicy=&quot;strict-origin-when-cross-origin&quot; allowfullscreen id=&quot;embed_12cb8a60-b342-4597-898e-a0a235ca8e51&quot;&gt;&lt;\/iframe&gt;\n\"\n        ><\/p>\n<div class=\"inpsyde-embed-overlay\">\n<div class=\"inpsyde-embed-overlay-container\">\n<h3><a\n                            rel=\"noreferrer\"\n                            href=\"https:\/\/www.youtube.com\/watch?v=vQjtK9sX9vc\"\n                            target=\"_blank\"\n                            title=\"Click to visit YouTube\"\n                        >openSAP Microlearning<\/a><\/h3>\n<p>Click the button below to load the content from YouTube.<\/p>\n<div class=\"embed-options-wrapper\">\n<div class=\"play-button-outer\" data-action=\"loadThis\">\n<div class=\"play-button\" data-action=\"loadThis\"><\/div>\n<\/div>\n<p>                        <a\n                            href=\"#\"\n                            data-action=\"unlockSource\"\n                            title=\"Click here to permanently allow embeds from YouTube.\"\n                        >Always allow YouTube<\/a><br \/>\n                        <!--<button data-action=\"unlockAll\">Always load all embeds<\/button>-->\n                    <\/div>\n<\/p><\/div>\n<\/p><\/div>\n<div\n                data-inpsyde-embed-preview=\"youtube\"\n                style=\"\n                    max-width:640px;\n                    max-height:360px;\n                    \"\n            >        <img decoding=\"async\" src=\"https:\/\/news.sap.com\/germany\/files\/inpsyde-embed-privacy\/youtube\/vQjtK9sX9vc.jpg\" alt=\"openSAP Microlearning\"><\/p>\n<div class=\"ytp-large-play-button ytp-button\">\n            <svg height=\"100%\" version=\"1.1\" viewBox=\"0 0 68 48\" width=\"100%\">\n                <path class=\"ytp-large-play-button-bg\"\n                    d=\"M66.52,7.74c-0.78-2.93-2.49-5.41-5.42-6.19C55.79,.13,34,0,34,0S12.21,.13,6.9,1.55 C3.97,2.33,2.27,4.81,1.48,7.74C0.06,13.05,0,24,0,24s0.06,10.95,1.48,16.26c0.78,2.93,2.49,5.41,5.42,6.19 C12.21,47.87,34,48,34,48s21.79-0.13,27.1-1.55c2.93-0.78,4.64-3.26,5.42-6.19C67.94,34.95,68,24,68,24S67.94,13.05,66.52,7.74z\"\n                    fill=\"#212121\"\n                    fill-opacity=\"0.8\"><\/path>\n                <path d=\"M 45,24 27,14 27,34\" fill=\"#fff\"><\/path>\n            <\/svg>\n        <\/div>\n<\/p><\/div>\n<\/section>\n<p>Weitere Informationen finden Sie auf der <a href=\"http:\/\/open.sap.com\/microlearning\">Website von openSAP Microlearning<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Als kostenlose Wissensplattform der SAP stellt openSAP hochwertige Lerninhalte f\u00fcr alle bereit. Die Teilnehmer sind zu 99 Prozent mit dem Lernerlebnis zufrieden. Nun vermitteln auch&#8230;<\/p>\n","protected":false},"author":1053,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"related_posts":[],"footnotes":"","_links_to":"","_links_to_target":""},"categories":[45272],"tags":[5574533,48738],"series":[],"sapn-display":[3848,45027],"sapn-type":[45277],"class_list":["post-146187","post","type-post","status-publish","format-standard","hentry","category-losungen","tag-customer-experience","tag-schulungen","sapn-display-top-stories","sapn-display-hero","sapn-type-feature"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.8 (Yoast SEO v27.8) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Microlearning: openSAP f\u00fchrt Kurzvideos ein | SAP News Center<\/title>\n<meta name=\"description\" content=\"Die kostenlose Wissensplattform der SAP bietet jetzt Grundlagenvideos an, die Ihnen SAP\u00a0C\/4HANA n\u00e4herbringen. 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