Colleen Speer Vice President and Head of Active Global Support North America, SAP
Colleen Speer brings two decades of leadership experience and IT business expertise to her position as Vice President and Head of Active Global Support North America (AGS-NA). In her role, Colleen is responsible for the support and technical health of our SAP customer’s solution. She is also responsible for driving growth in SAP’s strategic Premium Maintenance business which proactively helps our customers to simplify and accelerate their adoption of innovation technologies, such as HANA, Mobility and Cloud, without causing a disruption to the customer’s business. Throughout her career at SAP, Colleen has held various technical and leadership positions working with some of our largest multinational customers. She has firsthand experience helping customers leverage standardization and best practices to accelerate execution in all phases of the engagement lifecycle – Plan, Build, Run, and Operate. Colleen and the Active Global Support organization have enabled countless customers to simplify, accelerate and optimize both implementation and operations of their SAP solutions, helping customers establish sustainable solutions at a reasonable TCO with a platform that empowers agility for accelerated innovation. This in turn enables our customers to drive more business value from their solutions. Prior to joining SAP, Colleen was a Business Analyst in the fast paced Retail Industry, analyzing business processes and working with development teams to build required software solutions. Colleen’s ability to speak the language of the business and build the bridge between business problems and technology solutions is the cornerstone of her success.
The buzz: Innovation on speed. You’ve likely heard the adage, “Lead, follow or get out of the way.” Leading through innovation and the need to…
A talk radio and cable TV broadcast journalist since 1995, media producer / host Bonnie D. Graham created and launched SAP Coffee Break with Game-Changers Radio in Fall 2011. Since then, she has developed 20 additional themed Game-Changers radio series for SAP. On each episode, Bonnie moderates a panel of thought leaders, practitioners, journalists and / or educators from across the business spectrum and the globe, to share timely technology and strategy insights for businesses of all sizes, industries, geographies, and maturities. Bonnie is on the SAP Editorial Experience / News Services team. Follow her programs on Twitter #SAPRadio.
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