SAP Radio Guest Speaker Overview

Frank Richter Hea of Global Order-to-Cash Process Management, SAP

Frank T. Richter heads SAP’s global Order-to-Cash Process Management team. He is based in Walldorf, Germany (near Heidelberg). More than twenty people in seven countries work on the team and manage the O2C processes (including electronic payments) for various lines of business. The responsibilities of the team include supporting acquisitions and new business models. As well, the team focusses on continuous process improvement, process automation and standardization. Frank has more than 20 years of experience in the IT industry.

Prior to his current position, he was in charge of SAP’s License Compliance program. Before joining SAP in 1995, he was working for IBM, Siemens Nixdorf, Robert Bosch GmbH and others in Germany and the US.

Frank holds a degree in Economics and Computer Science from the University of Applied Sciences in Karlsruhe (Germany) and Waterford Institute of Technology (Ireland).

Data Security in the Age of Credit Card Breaches

The buzz: Credit cards        With the recent headline-topping credit card breaches at Target and Adobe, merchants are on high alert to safeguard their systems. Why?…

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SAP Radio Host

Bonnie D. Graham

A talk radio and cable TV broadcast journalist since 1995, media producer / host Bonnie D. Graham created and launched SAP Coffee Break with Game-Changers Radio in Fall 2011. Since then, she has developed 20 additional themed Game-Changers radio series for SAP. On each episode, Bonnie moderates a panel of thought leaders, practitioners, journalists and / or educators from across the business spectrum and the globe, to share timely technology and strategy insights for businesses of all sizes, industries, geographies, and maturities. Bonnie is on the SAP Editorial Experience / News Services team. Follow her programs on Twitter #SAPRadio.

Connect with Bonnie D. Graham: @bizbreakradio

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