SAP Radio Guest Speaker Overview

Hansen Lieu Director of Product & Solutions Marketing, SAP

Hansen Lieu is a Director of Product & Solutions Marketing at SAP. He has over 22 years of experiences in the software industry, from development, implementation, product management, and marketing. In the last 14 years, he has been focusing on mobility, CRM, and particularly solutions for customer service.

In his current role, Hansen is responsible for thought leadership, social media marketing, go-to-market strategy, and execution on the topic of analytics, social media, and customer service.

Prior to SAP, Hansen spent about 6 years at Siebel Systems as product manager building the first generation mobile infrastructure and applications. Before that, he worked at Oracle as technical consultant where he helped many large organizations architect and deploy Oracle solutions.

2015 Game-Changers Predictions – Part 1

What’s at the top of your business wish list this holiday season? If you’re hoping for a crystal ball to help you see what 2015…

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Ultimate Makeover: Field Service Reps into Customer Ambassadors

The buzz: Field service. Does your company consider field service a cost center, with an eye on minimizing costs while delivering exceptional customer service? News flash!…

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SAP Radio Host

Bonnie D. Graham

A talk radio and cable TV broadcast journalist since 1995, media producer / host Bonnie D. Graham created and launched SAP Coffee Break with Game-Changers Radio in Fall 2011. Since then, she has developed 20 additional themed Game-Changers radio series for SAP. On each episode, Bonnie moderates a panel of thought leaders, practitioners, journalists and / or educators from across the business spectrum and the globe, to share timely technology and strategy insights for businesses of all sizes, industries, geographies, and maturities. Bonnie is on the SAP Editorial Experience / News Services team. Follow her programs on Twitter #SAPRadio.

Connect with Bonnie D. Graham: @bizbreakradio

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