SAP Radio Guest Speaker Overview

Kathy Hutson Global insurance segment leader, IBM Global Insurance

Kathy Hutson is Global Insurance Segment Leader for IBM Global Insurance, specializing in technology solutions that help insurers develop compelling customer experiences and winning distribution strategies.

She has over 14 years of experience in the Financial Services Industry working with insurance companies globally, including roles at Citigroup, the New York State Insurance Department, and McKinsey & Company. Kathy has a Master’s Degree in Public Policy from the Harvard Kennedy School and a Bachelor of Arts in Economics and English from Lafayette College.

Game Changers 2014 Predictions Part 3

Looking for a crystal ball to help you predict what 2014 may bring for your business, your industry, your marketplace? We’ve got the next best…

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The Digital Insurer: Customer Centricity Trends – Part 2

Today’s buzz: Insurance. The insurance industry is on a paper-to-digital journey that will affect every aspect of its business – especially the customer experience. Really?…

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The Digital Insurer: Customer Centricity Trends – Part 2

Today’s buzz: Insurance. The insurance industry is on a paper-to-digital journey that will affect every aspect of its business – especially the customer experience. Really?…

Read more and listen

The Digital Insurer: Opportunities with Customer Centricity Trends

Today’s buzz: Insurance industry. Do you gnash your teeth every time you deal with insurers? Do they even know the meaning of ‘customer experience’? The…

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SAP Radio Host

Bonnie D. Graham

A talk radio and cable TV broadcast journalist since 1995, media producer / host Bonnie D. Graham created and launched SAP Coffee Break with Game-Changers Radio in Fall 2011. Since then, she has developed 20 additional themed Game-Changers radio series for SAP. On each episode, Bonnie moderates a panel of thought leaders, practitioners, journalists and / or educators from across the business spectrum and the globe, to share timely technology and strategy insights for businesses of all sizes, industries, geographies, and maturities. Bonnie is on the SAP Editorial Experience / News Services team. Follow her programs on Twitter #SAPRadio.

Connect with Bonnie D. Graham: @bizbreakradio

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