SAP Radio Guest Speaker Overview

Maricel Cabahug Global Head of Design, UX and SAP Fiori Product Management, SAP Fiori

As SAP’s Global Head of Design, UX and SAP Fiori product management, Maricel Cabahug leads a multidisciplinary team of designers, user researchers, architects, developers, product managers and design thinking practitioners responsible for the UX of SAP solutions.

Her team is also responsible for the delivery of SAP Fiori elements, a set of metadata-driven enterprise design patterns and controls to help SAP and its ecosystem scale. By institutionalizing the design-led development process at SAP, Maricel and her team bring the design thinking methodology into product development and change how SAP develops software.

Prior to joining SAP in 2011, Maricel was the CIO of Yaskawa Electric, an SAP reference customer, giving her firsthand experience of the end-to-end lifecycle of enterprise software. She remembers user adoption as one of most challenging aspects of her job as a CIO. Now at SAP, she works to solve this challenge for SAP’s customers.

Maricel holds a Bachelor of Science degree in mathematics and computer science from Ateneo de Manila University and an MBA from the Lake Forest Graduate School of Management.

Designing the Future of Customer Experience

The buzz: “A satisfied customer is the best business strategy of all.” (Michael Leboef) The pressure on companies to create compelling customer experiences is so…

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SAP Radio Host

Bonnie D. Graham

A talk radio and cable TV broadcast journalist since 1995, media producer / host Bonnie D. Graham created and launched SAP Coffee Break with Game-Changers Radio in Fall 2011. Since then, she has developed 20 additional themed Game-Changers radio series for SAP. On each episode, Bonnie moderates a panel of thought leaders, practitioners, journalists and / or educators from across the business spectrum and the globe, to share timely technology and strategy insights for businesses of all sizes, industries, geographies, and maturities. Bonnie is on the SAP Editorial Experience / News Services team. Follow her programs on Twitter #SAPRadio.

Connect with Bonnie D. Graham: @bizbreakradio

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