Mary Poppen Global Head of Innovation Enablement, SAP SuccessFactors
Mary Poppen is currently Global Head of Innovation Enablement for SAP SuccessFactors. She is responsible for the delivery of HR thought leadership, customer value realization and proactive education to empower the success of customers, partners and SAP colleagues. Ms. Poppen came to SAP through the acquisition of SuccessFactors, and she has held multiple roles since 2005. Most recently she served as Chief Customer Officer for SAP’s Global Cloud business.
Ms. Poppen holds a Master’s Degree in Industrial/Organizational Psychology and has over 15 years of HR/OD consulting and leadership experience with a primary focus on software and services.
She has published research related to HCM performance management/improvement as well as presented on performance and talent management topics at multiple HR-related conferences. In addition, she is a well-recognized thought leader regarding Customer Experience and speaks frequently at global events and conferences on this topic.
A talk radio and cable TV broadcast journalist since 1995, media producer / host Bonnie D. Graham created and launched SAP Coffee Break with Game-Changers Radio in Fall 2011. Since then, she has developed 20 additional themed Game-Changers radio series for SAP. On each episode, Bonnie moderates a panel of thought leaders, practitioners, journalists and / or educators from across the business spectrum and the globe, to share timely technology and strategy insights for businesses of all sizes, industries, geographies, and maturities. Bonnie is on the SAP Editorial Experience / News Services team. Follow her programs on Twitter #SAPRadio.
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