SAP Radio Guest Speaker Overview

Matt Healey Principal Analyst, Software Practice, TBR

Matt Healey is a principal analyst in TBR’s Software Practice, focusing on customer buying behavior, enterprise software markets and IT services. He leads TBR’s SourceIT program, a groundbreaking research initiative that analyzes customer buying behavior by vertical industry.

He manages various engagements across TBR’s Software Practice, directing research that delivers valuable insights into customer behavior in competitive markets. His expertise and insight into vendor strategy enables the software team to deliver on highly analytical consulting engagements and maximize efficiency and revenue for vendors.

Matt is a key contributor to TBR’s Corporate IT Buying Behavior & Customer Satisfaction Study: Services & Support research. He has spoken at industry events such as CES and Interop, and is frequently quoted by media outlets and interviewed for Channel NewsAsia.

Prior to joining TBR, Matt was based in Singapore and tracked the software and services markets across Asia. He has held a variety of IT analyst positions and built a considerable knowledge base around vendors’ ongoing support services strategies.

Matt holds an MBA from Carnegie Mellon University’s Tepper School of Business and a B.S. from Rensselaer Polytechnic Institute.

Game-Changers 2015 Predictions – Part 3

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HR Makes the World Go Round: HR Practices Outside the US.

The buzz: HR outside the US. “American companies think they’re the keepers of the best management practices. Consequently, they don’t try to learn as much…

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Future of Business: Changing the Game through Simplification

Today’s buzz: Simplification. Complexity is intensifying for businesses, communities and us as individuals. Is this what we really want or need? If this complexity trend…

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Future of Big Customer Data: When Is Enough?

The buzz: Customer data. Companies are collecting everything possible about customers: buying preferences, online habits, satisfaction, usage and reams of personal data. In fact, more…

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A Cloud State of Mind: Predictions 2014

Today’s buzz: Cloud. The IT industry is in a state of flux, with its traditional approaches heavily impacted by disruptive technologies. Cloud computing tops that…

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SAP Radio Host

Bonnie D. Graham

A talk radio and cable TV broadcast journalist since 1995, media producer / host Bonnie D. Graham created and launched SAP Coffee Break with Game-Changers Radio in Fall 2011. Since then, she has developed 20 additional themed Game-Changers radio series for SAP. On each episode, Bonnie moderates a panel of thought leaders, practitioners, journalists and / or educators from across the business spectrum and the globe, to share timely technology and strategy insights for businesses of all sizes, industries, geographies, and maturities. Bonnie is on the SAP Editorial Experience / News Services team. Follow her programs on Twitter #SAPRadio.

Connect with Bonnie D. Graham: @bizbreakradio

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