Michael Miscisin Leader, Ernst & Young’s Social Media and Customer Analytics practice
Michael Miscisin is a leader in Ernst & Young’s Social Media and Customer Analytics practice. He has nearly 20 years of experience delivering social media, digital strategy, customer analytics, multichannel self-service and marketing, and customer insight projects to increase customer reach and profitability while reducing cost-to-serve and risk in a wide range of industries. Michael has spoken at the Internet Marketing Association Conference, ISAACA and CAE Roundtables, and at SAS Global Forum conferences.
Today’s buzz: Getting social. Tell the truth. When it comes to “social status”, is your company a hider or seeker? The experts speak: Michael Miscisin,…
A talk radio and cable TV broadcast journalist since 1995, media producer / host Bonnie D. Graham created and launched SAP Coffee Break with Game-Changers Radio in Fall 2011. Since then, she has developed 20 additional themed Game-Changers radio series for SAP. On each episode, Bonnie moderates a panel of thought leaders, practitioners, journalists and / or educators from across the business spectrum and the globe, to share timely technology and strategy insights for businesses of all sizes, industries, geographies, and maturities. Bonnie is on the SAP Editorial Experience / News Services team. Follow her programs on Twitter #SAPRadio.
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