SAP Radio Guest Speaker Overview

Monique Hesseling Partner, SMA, Strategy Meets Action

Monique Hesseling is a Partner at SMA (Strategy Meets Action) focused on Roadmaps and helping companies expand their business opportunities.

Recognized internationally for her knowledge and expertise, she is assisting SMA customers across the insurance ecosystem with strategies and implementations supporting business growth and operational efficiencies by applying technology and analytics. Drawing on her international experience, Monique brings usable innovations and opportunities, guiding insurers and solution providers on their transformation and innovation journeys.

Monique has over 25 years of experience in the insurance industry and has held senior leadership positions in marketing, product development, sales, operations, R&D and Business Intelligence for companies such as the ACE Group, Zurich Insurance Group, ACORD and Mutual of Omaha. She has experience working with insurers in the USA, Europe and around the globe. Throughout her career, she has helped companies grow their businesses based on data insights and analytics.

Monique has worked on BI initiatives, data warehousing, customer insights efforts, market segmentation and product development projects. She draws on her global experience by applying experiences from different markets to companies and by assisting in global development/expansion planning. She is an active volunteer/participant in industry efforts around and is a frequent speaker at insurance events worldwide.

Monique is a Dutch citizen and a permanent resident of the USA. She holds a BBA from Nyenrode University in the Netherlands, studied Organizational Psychology at the University of Leiden, and recently completed a Masters in Applied Science in Environmental Policy and Management at the University of Denver.

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SAP Radio Host

Bonnie D. Graham

A talk radio and cable TV broadcast journalist since 1995, media producer / host Bonnie D. Graham created and launched SAP Coffee Break with Game-Changers Radio in Fall 2011. Since then, she has developed 20 additional themed Game-Changers radio series for SAP. On each episode, Bonnie moderates a panel of thought leaders, practitioners, journalists and / or educators from across the business spectrum and the globe, to share timely technology and strategy insights for businesses of all sizes, industries, geographies, and maturities. Bonnie is on the SAP Editorial Experience / News Services team. Follow her programs on Twitter #SAPRadio.

Connect with Bonnie D. Graham: @bizbreakradio

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