SAP Radio Guest Speaker Overview

Randy Kohl Senior Content Strategist at Gorilla Group

Randy Kohl has over 15 years of experience in publishing, journalism, and content strategy, and is currently Senior Content Strategist at Commerce Services Provider Gorilla Group.

Bringing a consulting, marketing, and writing background to his strategy role, Randy is uniquely able to approach all aspects of customer engagement, from a business, and audience perspective.

Randy works with B2B and direct-to-consumer brands to develop and implement content and digital strategies that solve fundamental business challenges in an increasingly omnichannel world.

Randy is also a featured contributor to The Future of Commerce, a contributor to Internet Retailer magazine, and has been a guest speaker at Northwestern University’s Kellogg School of Management.       

Transforming CRM Sales and Service Around Commerce

The buzz: Their Way CEOs worldwide have identified customer transformation among their top three initiatives. Why? The customer experience is suffering. Mobile and e-commerce have…

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SAP Radio Host

Bonnie D. Graham

A talk radio and cable TV broadcast journalist since 1995, media producer / host Bonnie D. Graham created and launched SAP Coffee Break with Game-Changers Radio in Fall 2011. Since then, she has developed 20 additional themed Game-Changers radio series for SAP. On each episode, Bonnie moderates a panel of thought leaders, practitioners, journalists and / or educators from across the business spectrum and the globe, to share timely technology and strategy insights for businesses of all sizes, industries, geographies, and maturities. Bonnie is on the SAP Editorial Experience / News Services team. Follow her programs on Twitter #SAPRadio.

Connect with Bonnie D. Graham: @bizbreakradio

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