Richard Goodwin Senior researcher, IBM's T. J Watson Research Center
Dr. Richard Goodwin is a Senior Researcher at IBM’s T. J Watson Research Center in Yorktown Heights, NY. He applies his background in artificial intelligence and mobile robotics to improving customer insight, experience and engagement for both retail and business customers.
Previously, Richard worked on tools to improve knowledge sharing for IBM’s SAP consultants and on agent-based optimization for steel mills and paper mills. He has published more than 40 scientific papers, is a winner of the Wagner Prize in Operations Research, and holds 13 U.S. patents.
A talk radio and cable TV broadcast journalist since 1995, media producer / host Bonnie D. Graham created and launched SAP Coffee Break with Game-Changers Radio in Fall 2011. Since then, she has developed 20 additional themed Game-Changers radio series for SAP. On each episode, Bonnie moderates a panel of thought leaders, practitioners, journalists and / or educators from across the business spectrum and the globe, to share timely technology and strategy insights for businesses of all sizes, industries, geographies, and maturities. Bonnie is on the SAP Editorial Experience / News Services team. Follow her programs on Twitter #SAPRadio.
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