HONG KONG, June 19, 2020 – As companies in Hong Kong maneuver operations to tackle business disruption, SAP Hong Kong is reinforcing its support for them with HR technologies that address evolving challenges in recruiting, developing and retaining workforce. SAP SuccessFactors, a leading cloud-based employee experience management solution, has enabled a number of Hong Kong companies from diverse industries to accelerate HR digital transformation and optimize operations locally and remotely.

Fabian Padilla Crisol, Managing Director, SAP Hong Kong, said, “Smart companies understand clearly that HR operation is mission-critical to their success. They see that having a productive and engaged workforce contributes considerably to operational efficiency and sustainable growth. And they realize intuitive HR technologies, such as SAP SuccessFactors, help to remove HR operation friction and recalibrate processes in response to changing needs. SAP is well-positioned to support companies to power their HR operations in the long run.”

In Hong Kong, SuccessFactors has been an underlying HR infrastructure for many established companies in diverse industries such as hospitality, finance, property development, transportation, retail and many more. Some of the latest SuccessFactors customers which are tapping the solutions to make HR operations run better include:

  • As a leading global leisure, entertainment and hospitality company, Genting Hong Kong’s core competency is to create indelible experiences for holidaymakers in its cruise lines and resort. To position the company for its next phase of growth, Genting Hong Kong developed a holistic HR digital transformation roadmap, with SuccessFactors at its core, and scheduled it for post-pandemic deployment. This technology-led transformation will support Genting Hong Kong in optimizing and enhancing its HR operations, in sync with its long-term expansion and to manage a 16,000-strong workforce that operates over a vast network of cruise ships and outports.
  • ICBC (Asia) is the flagship overseas bank of Industrial and Commercial Bank of China Limited, the largest commercial bank in China. ICBC (Asia) deployed SuccessFactors Employee Central Payroll, Onboarding, Recruiting, Compensation, HXM Suite, Human Capital Management solutions in early 2020 in time to celebrate the bank’s 20th anniversary. With SuccessFactors, the bank increased productivity with self-service tools for over 3,000 employees, streamlined onboarding and recruiting processes, simplified processes and services, met industry compliance and security requirements, and integrated its pre-existing proprietary systems with SuccessFactors.

Industry-leading SAP SuccessFactors solutions help more than 6,800 customers around the world deliver comprehensive, exceptional experiences that keep employees engaged and businesses growing. SAP SuccessFactors solutions allow customers to integrate processes and systems within HR and across the business, while allowing them to capture in-the-moment insights from employees and link them with operational data to see what is happening in their workforce and understand why.

For more details about SAP SuccessFactors, please go HERE.

About SAP

As the Experience Company powered by the Intelligent Enterprise, SAP is the market leader in enterprise application software, helping companies of all sizes and in all industries run at their best: 77% of the world’s transaction revenue touches an SAP® system. Our machine learning, Internet of Things (IoT), and advanced analytics technologies help turn customers’ businesses into intelligent enterprises. SAP helps give people and organizations deep business insight and fosters collaboration that helps them stay ahead of their competition. We simplify technology for companies so they can consume our software the way they want – without disruption. Our end-to-end suite of applications and services enables more than 440,000 business and public customers to operate profitably, adapt continuously, and make a difference. With a global network of customers, partners, employees, and thought leaders, SAP helps the world run better and improve people’s lives. For more information, visit www.sap.com.

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For more information, press only:
Mr. Benson Chao, SAP Hong Kong Director of Corporate Communications, +852 2539 1800, benson.chao@sap.com