Paul Pluschkell, EVP of Strategy & Cloud Services for communications leader Genband, is on cloud nine.
He’s the next customer to prove SAP solutions provide limitless opportunity.
Feature Article — Retailers are closer than ever to delivering an unprecedented customer experience, but they still can’t optimize connections among all the data they’re gathering; that information is often hidden across channels, such as mobile and social
Feature Article — The secret to delivering the best in personalized service is for retailers to achieve a single, unified view of each individual shopper. The ultimate goal is a bespoke customer experience that they will enjoy online,
Feature Article — Trend No. 1: Digital Becomes the Transformational Norm. Is Your Company Ready? We’ve been talking about digital transformation for years, but now it’s finally happening in a big way. IDC research predicted 60 percent of all