Meets diversifying business needs through setting automation tool specially designed for service businesses, including system integrators and accountancy/law firms
Tokyo — SAP Japan Co., Ltd. announced today that the company will add SAP Best Practices for Professional Services, a new package specially designed for service businesses, such as consultants, system integrators, accountancy/law firms, and maintenance services, to SAP Best Practices, a setting automation tool that dramatically advances the process of installing backbone systems. SAP Best Practices for Professional Services is a tool that further advances the automation process, by providing preset business scenarios and functional modules specific to service businesses. In addition to globally usable business scenarios based on SAP’s three decades of installation experience, numerous business scenarios unique to Japan have been developed and added, enabling a flexible response to the diverse requirements of Japanese businesses.
SAP Best Practices for Professional Services offers four product-specific packages tailored to the capabilities of the Baseline Package, which has been available since June 2006 to meet the needs of a diverse range of businesses; SAP Best Practices for CRM, for mySAP CRM; Business Intelligence (SAP BI); and Enterprise Portal (SAP EP). In addition to the product-specific packages, SAP Best Practices for Professional Services offers four industry-specific packages for the consumer finance, chemical, industrial machinery and components, and food industries. SAP Best Practices for Professional Services is available from today.
Among the characteristics of service businesses, for which SAP Best Practices for Professional Services is designed, are management of various sizes and types of project, encompassing the entire business process from proposal, design, and development to support, as well as project-style sale of goods. SAP Best Practices for Professional Services provides the following major capabilities, enabling businesses to accurately assess profitability and boost their competitiveness through rigorous control of project cost prices and resources when managing projects of various sizes.
– Project order management for projects requiring fixed price agreements and volume-based invoices
– Project order management for projects including volume-based and service purchases
– Resource management and project accounting
– Project and contract management for legal and accounting auditors
– Service management for on-site repairs and pick-up repairs
– Project-style management of product sales
– Project management for externally sourced software and in-house development
The newly added industry- and product-specific packages will be provided after developments and field tests are conducted by SAP Japan with its business partners’ participation. This will enable partners to obtain the latest information and technical know-how about the tools prior to general shipment, making it possible to suggest systems that utilize the merits of SAP Best Practices.