{"id":24738,"date":"2025-09-01T15:52:31","date_gmt":"2025-09-01T06:52:31","guid":{"rendered":"https:\/\/news.sap.com\/japan\/?p=24738"},"modified":"2025-09-01T15:52:31","modified_gmt":"2025-09-01T06:52:31","slug":"0901_henkel-sap-to-implement-ai-assisted-returns-and-exchanges-management-process","status":"publish","type":"post","link":"https:\/\/news.sap.com\/japan\/2025\/09\/0901_henkel-sap-to-implement-ai-assisted-returns-and-exchanges-management-process\/","title":{"rendered":"Henkel\u793e\u3001SAP\u3068\u9023\u643a\u3057AI\u6d3b\u7528\u306e\u8fd4\u54c1\u30fb\u4ea4\u63db\u7ba1\u7406\u30d7\u30ed\u30bb\u30b9\u3092\u5c0e\u5165"},"content":{"rendered":"

\uff08\u672c\u30ea\u30ea\u30fc\u30b9\u306f\u3001<\/span>8<\/span>\u6708<\/span>12<\/span>\u65e5\u306b\u5f0a\u793e\u672c\u793e\u304b\u3089\u767a\u8868\u3055\u308c\u305f<\/span>\u767a\u8868\u6587<\/span><\/a>\u306e\u6284\u8a33\u3067\u3059\uff09<\/span>\u00a0<\/span><\/p>\n

\u00a0<\/span>\u00a0<\/span>SAP SE<\/span>\uff08<\/span>NYSE: SAP<\/span>\uff09\u306f\u672c\u65e5\u3001\u63a5\u7740\u5264\u30fb\u30b7\u30fc\u30e9\u30f3\u30c8\u304a\u3088\u3073\u6d88\u8cbb\u8ca1\u5206\u91ce\u306e\u30ea\u30fc\u30c7\u30a3\u30f3\u30b0\u30ab\u30f3\u30d1\u30cb\u30fc\u3067\u3042\u308b<\/span>Henkel AG & Co. KGaA<\/span>\u3068\u5171\u540c\u3067\u3001<\/span>SAP\u00ae AI Services<\/span>\u3092\u6d3b\u7528\u3057\u3066\u8fd4\u54c1\u30fb\u4ea4\u63db\u30d7\u30ed\u30bb\u30b9\u306e\u52b9\u7387\u5316\u30fb\u5f37\u5316\u3092\u56f3\u308b\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u3092\u958b\u767a\u3057\u305f\u3053\u3068\u3092\u767a\u8868\u3057\u307e\u3057\u305f\u3002<\/span>\u00a0<\/span>\u00a0<\/span><\/p>\n

\u3053\u306e\u30ab\u30b9\u30bf\u30e0\u69cb\u7bc9\u3055\u308c\u305f\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u306f\u3001\u8acb\u6c42\u95a2\u9023\u66f8\u985e\u306e\u30a4\u30f3\u30c7\u30c3\u30af\u30b9\u4f5c\u6210\u3068\u5206\u985e\u4f5c\u696d\u3092\u81ea\u52d5\u5316\u3059\u308b\u3053\u3068\u3067\u3001<\/span>Henkel<\/span>\u793e\u306e\u30af\u30ec\u30fc\u30e0\u7ba1\u7406\u30d7\u30ed\u30bb\u30b9\u3092\u5f37\u5316\u3057\u3001\u9867\u5ba2\u6e80\u8db3\u5ea6\u3068\u696d\u52d9\u52b9\u7387\u306b\u304a\u3044\u3066\u65b0\u305f\u306a\u696d\u754c\u6a19\u6e96\u3092\u78ba\u7acb\u3059\u308b\u3082\u306e\u3067\u3059\u3002<\/span>\u00a0<\/span>\u00a0<\/span><\/p>\n

FSCM DDM Indexing<\/span>\uff08\u8ca1\u52d9\u304a\u3088\u3073\u30b5\u30d7\u30e9\u30a4\u30c1\u30a7\u30fc\u30f3\u7ba1\u7406\u306b\u304a\u3051\u308b\u63a7\u9664\u30fb\u30af\u30ec\u30fc\u30e0\u7ba1\u7406\u30a4\u30f3\u30c7\u30c3\u30af\u30b9\uff09\u3068\u547c\u3070\u308c\u308b\u672c\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u306f\u3001<\/span>SAP AI Services<\/span>\u3092\u6d3b\u7528\u3057\u3066\u3001\u304a\u5ba2\u69d8\u304b\u3089\u306e\u8acb\u6c42\u66f8\u985e\u304b\u3089\u95a2\u9023\u60c5\u5831\u3092\u81ea\u52d5\u7684\u306b\u51e6\u7406\u30fb\u62bd\u51fa\u3057\u307e\u3059\u3002<\/span>SAP AI Services<\/span>\u3092\u30af\u30ec\u30fc\u30e0\u89e3\u6c7a\u30e9\u30a4\u30d5\u30b5\u30a4\u30af\u30eb\u306e\u521d\u671f\u6bb5\u968e\u306b\u7d44\u307f\u8fbc\u3080\u3053\u3068\u3067\u3001\u624b\u4f5c\u696d\u306b\u3088\u308b\u5bfe\u5fdc\u3092\u6700\u5c0f\u9650\u306b\u6291\u3048\u3001\u8fc5\u901f\u304b\u3064\u6b63\u78ba\u306a\u6848\u4ef6\u4f5c\u6210\u3092\u5b9f\u73fe\u3057\u307e\u3059\u3002\u3053\u308c\u306b\u3088\u308a\u3001\u5f93\u6765\u306f\u624b\u9593\u3068\u6642\u9593\u306e\u304b\u304b\u3063\u3066\u3044\u305f\u30d7\u30ed\u30bb\u30b9\u304c\u3001\u8fc5\u901f\u3067\u76f4\u611f\u7684\u3001\u304b\u3064\u9867\u5ba2\u4e2d\u5fc3\u306e\u4f53\u9a13\u3078\u3068\u5909\u9769\u3055\u308c\u307e\u3059\u3002<\/span>\u00a0<\/span>\u00a0<\/span><\/p>\n

Henkel<\/span>\u793e\u306e\u30d0\u30ea\u30e5\u30fc\u30fb\u30c1\u30a7\u30fc\u30f3\u30fb\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u62c5\u5f53\u30b3\u30fc\u30dd\u30ec\u30fc\u30c8\u30c7\u30a3\u30ec\u30af\u30bf\u30fc\u3092\u52d9\u3081\u308b\u30c7\u30a3\u30df\u30c8\u30ea\u30fb\u30ec\u30eb\u30ca\u30fc\uff08<\/span>Dimitri Lerner<\/span>\uff09\u6c0f\u306f\u3001\u6b21\u306e\u3088\u3046\u306b\u8ff0\u3079\u3066\u3044\u307e\u3059\u3002\u300c<\/span>SAP<\/span>\u306e<\/span>AI<\/span>\u5bfe\u5fdc\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u306f\u3001\u5f53\u793e\u306e\u30af\u30ec\u30fc\u30e0\u7ba1\u7406\u30d7\u30ed\u30bb\u30b9\u3092\u52b9\u7387\u5316\u3057\u3001\u624b\u4f5c\u696d\u306e\u524a\u6e1b\u3068\u8fc5\u901f\u306a\u89e3\u6c7a\u3092\u5b9f\u73fe\u3057\u3066\u304f\u308c\u307e\u3059\u3002\u30c7\u30b8\u30bf\u30eb\u5909\u9769\u3092\u9032\u3081\u308b\u4e2d\u3067\u3001<\/span>SAP<\/span>\u3068\u306e\u30d1\u30fc\u30c8\u30ca\u30fc\u30b7\u30c3\u30d7\u306f\u5f93\u696d\u54e1\u306e\u751f\u7523\u6027\u3092\u9ad8\u3081\u308b\u3060\u3051\u3067\u306a\u304f\u3001\u9867\u5ba2\u4f53\u9a13\u306e\u3055\u3089\u306a\u308b\u5411\u4e0a\u306b\u3082\u3064\u306a\u304c\u308b\u3068\u78ba\u4fe1\u3057\u3066\u3044\u307e\u3059\u300d<\/span>\u00a0<\/span>\u00a0<\/span><\/p>\n

\u30c9\u30a4\u30c4\u306e\u30c7\u30e5\u30c3\u30bb\u30eb\u30c9\u30eb\u30d5\u306b\u672c\u793e\u3092\u7f6e\u304f<\/span>Henkel<\/span>\u793e\u306f\u3001<\/span>Persil<\/span>\uff08\u30d1\u30fc\u30b7\u30eb\uff09\u3001<\/span>Schwarzkopf<\/span>\uff08\u30b7\u30e5\u30ef\u30eb\u30c4\u30b3\u30d5\uff09\u3001<\/span>Dial<\/span>\uff08\u30c0\u30a4\u30a2\u30eb\uff09\u3001<\/span>Purex<\/span>\uff08\u30d4\u30e5\u30fc\u30ec\u30c3\u30af\u30b9\uff09\u306a\u3069\u306e\u8c61\u5fb4\u7684\u306a\u30d6\u30e9\u30f3\u30c9\u3067\u77e5\u3089\u308c\u3001\u73fe\u5728<\/span>79<\/span>\u30ab\u56fd\u3067\u4e8b\u696d\u3092\u5c55\u958b\u3057\u3066\u3044\u307e\u3059\u3002\u305d\u306e\u305f\u3081\u3001\u5404\u56fd\u3067\u7570\u306a\u308b\u898f\u5b9a\u3084\u30eb\u30fc\u30eb\u306b\u57fa\u3065\u304f\u591a\u69d8\u304b\u3064\u8907\u96d1\u306a\u30af\u30ec\u30fc\u30e0\u6587\u66f8\u3092\u5927\u91cf\u306b\u78ba\u8a8d\u3059\u308b\u5fc5\u8981\u304c\u3042\u308a\u307e\u3059\u3002\u5f93\u6765\u3001\u3053\u306e\u30d7\u30ed\u30bb\u30b9\u306b\u306f\u591a\u304f\u306e\u624b\u4f5c\u696d\u304c\u5fc5\u8981\u3067\u3057\u305f\u304c\u3001\u65b0\u305f\u306b\u5c0e\u5165\u3055\u308c\u305f<\/span>AI<\/span>\u652f\u63f4\u578b\u306e\u30af\u30ec\u30fc\u30e0\u5bfe\u5fdc\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u3067\u306f\u3001\u4e2d\u592e\u306e\u53d7\u4fe1\u30dc\u30c3\u30af\u30b9\u304b\u3089\u6587\u66f8\u3092\u81ea\u52d5\u3067\u53d6\u5f97\u3059\u308b\u3068\u3068\u3082\u306b\u3001\u7406\u7531\u30b3\u30fc\u30c9\u3084\u30ed\u30b1\u30fc\u30b7\u30e7\u30f3\u30b3\u30fc\u30c9\u3092\u7279\u5b9a\u3067\u304d\u308b\u3088\u3046\u5206\u6790\u7cbe\u5ea6\u304c\u5411\u4e0a\u3057\u307e\u3057\u305f\u3002\u3053\u308c\u306b\u3088\u308a\u3001\u8fd4\u54c1\u30fb\u4ea4\u63db\u306e\u51e6\u7406\u304c\u3088\u308a\u8fc5\u901f\u304b\u3064\u6b63\u78ba\u306b\u884c\u3048\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002\u767b\u9332\u3055\u308c\u305f\u30af\u30ec\u30fc\u30e0\u60c5\u5831\u306f\u3001<\/span>Henkel<\/span>\u793e\u306e\u696d\u52d9\u30d1\u30d5\u30a9\u30fc\u30de\u30f3\u30b9\u30c7\u30fc\u30bf\u306b\u7d71\u5408\u3055\u308c\u3001\u30ea\u30a2\u30eb\u30bf\u30a4\u30e0\u3067\u306e\u696d\u52d9\u72b6\u6cc1\u306e\u628a\u63e1\u304c\u53ef\u80fd\u306b\u306a\u308a\u307e\u3059\u3002\u3053\u308c\u306b\u3088\u308a\u3001\u696d\u52d9\u5168\u4f53\u3092\u901a\u3058\u305f\u30d7\u30ed\u30bb\u30b9\u7ba1\u7406\u304c\u3088\u308a\u52b9\u7387\u7684\u304b\u3064\u4e00\u8cab\u3057\u3066\u884c\u3048\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3059\u3002<\/span>\u00a0<\/span>\u00a0<\/span><\/p>\n

SAP<\/span>\u306e<\/span>Customer Innovation Services<\/span>\u90e8\u9580\u8cac\u4efb\u8005\u3001\u30b7\u30f3\u30c9\u30a5\u30fb\u30ac\u30f3\u30ac\u30c0\u30e9\u30f3\uff08<\/span>Sindhu Gangadharan<\/span>\uff09\u306f\u3001\u6b21\u306e\u3088\u3046\u306b\u8ff0\u3079\u3066\u3044\u307e\u3059\u3002\u300c\u696d\u52d9\u4e0a\u306e\u8ab2\u984c\u306b\u5bfe\u5fdc\u3057\u306a\u304c\u3089\u3001<\/span>Henkel<\/span>\u793e\u306e\u696d\u52d9\u30d7\u30ed\u30bb\u30b9\u306b\u5408\u308f\u305b\u305f\u9769\u65b0\u7684\u306a\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u3092\u63d0\u4f9b\u3059\u308b\u3053\u3068\u3067\u3001\u540c\u793e\u306e\u30c7\u30b8\u30bf\u30eb\u5909\u9769\u3092\u652f\u63f4\u3067\u304d\u308b\u3053\u3068\u3092\u8a87\u308a\u306b\u601d\u3044\u307e\u3059\u3002\u3053\u306e\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u306f\u3001<\/span>AI<\/span>\u306e\u529b\u3092\u6d3b\u7528\u3057\u3066\u30af\u30ec\u30fc\u30e0\u51e6\u7406\u3092\u7c21\u7d20\u5316\u3057\u3001\u30a8\u30f3\u30c9\u30e6\u30fc\u30b6\u30fc\u306e\u751f\u7523\u6027\u3092\u5411\u4e0a\u3055\u305b\u307e\u3059\u3002<\/span>SAP<\/span>\u306e\u30a4\u30ce\u30d9\u30fc\u30b7\u30e7\u30f3\u304c\u3001\u30b9\u30b1\u30fc\u30eb\u306e\u3042\u308b\u5177\u4f53\u7684\u306a\u30d3\u30b8\u30cd\u30b9\u6210\u679c\u3092\u3082\u305f\u3089\u3059\u597d\u4f8b\u3067\u3059\u3002\u4eca\u5f8c\u3082<\/span>Henkel<\/span>\u793e\u3068\u306e\u9023\u643a\u3092\u3055\u3089\u306b\u6df1\u3081\u3066\u3044\u3051\u308b\u3053\u3068\u3092\u697d\u3057\u307f\u306b\u3057\u3066\u3044\u307e\u3059\u300d<\/span>\u00a0<\/span>\u00a0<\/span><\/p>\n

\u4ee5\u4e0a<\/span>\u00a0<\/span><\/p>\n

\u00a0<\/span>SAP<\/span><\/b>\u306b\u3064\u3044\u3066<\/span><\/b>
\n<\/span>SAP<\/span>\uff08<\/span>NYSE:SAP<\/span>\uff09\u306f\u3001\u30a8\u30f3\u30bf\u30fc\u30d7\u30e9\u30a4\u30ba\u30a2\u30d7\u30ea\u30b1\u30fc\u30b7\u30e7\u30f3\u3068\u30d3\u30b8\u30cd\u30b9<\/span>AI<\/span>\u306e\u30b0\u30ed\u30fc\u30d0\u30eb\u30ea\u30fc\u30c0\u30fc\u3068\u3057\u3066\u3001\u30d3\u30b8\u30cd\u30b9\u3068\u30c6\u30af\u30ce\u30ed\u30b8\u30fc\u306e\u878d\u5408\u3092\u63a8\u9032\u3057\u3066\u3044\u307e\u3059\u3002<\/span>50<\/span>\u5e74\u4ee5\u4e0a\u306b\u308f\u305f\u308a\u4f01\u696d\u3068\u5171\u306b\u6b69\u307f\u3001\u9032\u5316\u3092\u7d9a\u3051\u3001\u8ca1\u52d9\u3001\u8abf\u9054\u3001\u4eba\u4e8b\u3001\u30b5\u30d7\u30e9\u30a4\u30c1\u30a7\u30fc\u30f3\u3001\u30ab\u30b9\u30bf\u30de\u30fc\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u306a\u3069\u306e\u30d3\u30b8\u30cd\u30b9\u30af\u30ea\u30c6\u30a3\u30ab\u30eb\u306a\u696d\u52d9\u3092\u7d71\u5408\u3057\u3001\u304a\u5ba2\u69d8\u306e\u30d3\u30b8\u30cd\u30b9\u3092\u6210\u529f\u3078\u3068\u5c0e\u304f\u652f\u63f4\u3092\u3057\u3066\u3044\u307e\u3059\u3002\u8a73\u7d30\u306f\u3001\u3053\u3061\u3089\u304b\u3089\u3054\u89a7\u304f\u3060\u3055\u3044\u3002<\/span>www.sap.com<\/span><\/a>\u00a0<\/span>\u00a0<\/span><\/p>\n

# # #<\/span>\u00a0<\/span><\/p>\n

\u00a0<\/span>\u3053\u306e\u6587\u66f8\u306b\u306f\u3001\u5c06\u6765\u306e\u4e8b\u8c61\u306b\u95a2\u3059\u308b\u4e88\u6e2c\u3001\u898b\u901a\u3057\u3001\u305d\u306e\u4ed6\u306e\u5c06\u6765\u4e88\u60f3\u306b\u3064\u3044\u3066\u306e\u8a18\u8ff0\u304c\u542b\u307e\u308c\u3066\u3044\u307e\u3059\u3002\u3053\u308c\u3089\u306e\u8a18\u8ff0\u306f\u73fe\u5728\u306e\u671f\u5f85\u5024\u3001\u4e88\u6e2c\u3001\u4eee\u5b9a\u306b\u57fa\u3065\u3044\u3066\u304a\u308a\u3001\u5b9f\u969b\u306e\u7d50\u679c\u3084\u6210\u679c\u304c\u4e88\u60f3\u3068\u5927\u304d\u304f\u7570\u306a\u308b\u53ef\u80fd\u6027\u304c\u3042\u308b\u30ea\u30b9\u30af\u3084\u4e0d\u78ba\u5b9f\u6027\u3092\u4f34\u3044\u307e\u3059\u3002\u3053\u308c\u3089\u306e\u30ea\u30b9\u30af\u3084\u4e0d\u78ba\u5b9f\u6027\u306b\u95a2\u3059\u308b\u8a73\u7d30\u60c5\u5831\u306f\u3001\u8a3c\u5238\u53d6\u5f15\u59d4\u54e1\u4f1a\uff08<\/span>SEC<\/span>\uff09\u306b\u63d0\u51fa\u3055\u308c\u305f\u8cc7\u6599\u306b\u8a18\u8f09\u3055\u308c\u3066\u3044\u307e\u3059\u3002\u7279\u306b\u3001<\/span>SAP<\/span>\u306e<\/span>2024<\/span>\u5e74\u5ea6\u306e\u5e74\u6b21\u5831\u544a\u66f8\uff08\u69d8\u5f0f<\/span>20-F<\/span>\uff09\u306e\u30ea\u30b9\u30af\u8981\u56e0\u30bb\u30af\u30b7\u30e7\u30f3\u306b\u8a73\u7d30\u304c\u8a18\u3055\u308c\u3066\u3044\u307e\u3059\u3002<\/span> \u00a0<\/span><\/p>\n

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\u00a0\u00a0SAP SE\u306f\u672c\u65e5\u3001\u63a5\u7740\u5264\u30fb\u30b7\u30fc\u30e9\u30f3\u30c8\u304a\u3088\u3073\u6d88\u8cbb\u8ca1\u5206\u91ce\u306e\u30ea\u30fc\u30c7\u30a3\u30f3\u30b0\u30ab\u30f3\u30d1\u30cb\u30fc\u3067\u3042\u308bHenkel AG & Co. 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