The trucking industry is experiencing intense growth, constant price reductions, and an explosion of new technologies such as the global positioning system (GPS). In addition, a transport company must deal with traffic control, vehicle maintenance, management of delays, and financial integration of all areas of the company. Integrated transport centers now offer complete services for trucking companies and customers: Technical assistance, repair services, parking, accommodation, even restaurants.
The Spanish firm Castillo Trans, part of the Castillo Group, specializes in low-temperature shipping for the produce industry, using more than 100 refrigerated trucks connected by GPS (Global Positioning System) and GSM (Global System for Mobile Communication). It serves much of the European Union and operates a high-capacity logistics base in Benejuzar, Spain. Castillo Trans also deals in imports and domestic traffic and recently launched a new branch of its business: Transport outsourcing for large clients.
The company found itself burdened with numerous disparate solutions for its different departments, a situation which impeded its attempts to integrate departments, especially sales and distribution with accounting. In response, Castillo Trans sought a platform that would pare internal costs by integrating departments and also providing integration with new technologies, including GPS and cartography. The company also determined that any new solution would have to provide increased control, reliable statistics, accurate tracing of shipments, and monitoring of such unforeseen incidents as accidents, delays, and fines.
After extensive research, Castillo Trans settled on myTruck@Seidor, a qualified mySAP All-in-One solution developed by Seidor, a Spanish-based Value Added Reseller (VAR) of SAP. The company’s decision was based on the solution’s comprehensive functionality and integration, the SAP guarantee of research, continuity, and innovation, and the skilled professionals at Seidor. The Seidor Group has gained broad experience in a multitude of industries, including trucking, and also has a long track record as an SAP partner.
“Our decision-making process was long because we evaluated different domestic vendors who offered us both generic products and products specific to our industry,” says Pedro Castillo, managing director of Castillo Trans. “We decided on SAP because it was the most complete proposal, taking into account functionality and integration, and the price was also very competitive. All of this was supplemented by an implementation proposal oriented toward a company with our characteristics.”
Demand for integration
The combination of pressures on the trucking industry demands IT software that will enable companies to integrate all their business needs, as well as new technologies. However, the transport sector has generally had to rely on separate programs for different departments due to the lack of a single, integrated tool. Seidor designed myTruck@Seidor specifically to deal with the problems that beset the industry.
As with all mySAP All-in-One solutions, it can be implemented rapidly, because mySAP All-in-One solutions are preconfigured by SAP partners to be easily customized and adapted to a given organization. They feature a fixed price and predictable costs, and they are scalable. A company can invest in a solution that will grow along with the business.
The Castillo Trans implementation process lasted five months and was carried out by Seidor. The project was divided into three phases: Accounting; sales, distribution and traffic; and human resources and the service center. The elements of the myTruck@Seidor solution implemented were Accounting (FI), Asset Management (AM), Treasury (TR), Materials Management (MM), Sales and Distribution (SD), Transport Management (LE), Maintenance (PM), and Human Resources (HR).
Specifically, the accounting implementation included such features as financial accounting, an automatic collection and payment program, fixed assets, treasury forecasts, taxes, electronic connection to banks, and reports to management.
The sales and distribution and traffic phase covered management of queries, bids and orders, assignment of orders to vehicles, tracking travel and monitoring of incidents, travel expense control, route sheets, and monitoring of accidents, fines, and penalties.
The service center implementation included preventive and accident-related vehicle maintenance, reporting, and monitoring of garage stocks, expenses and incidents for each vehicle, outside repairs, vehicle inspections, and credit cards.
Finally, the human resources component featured employee management, candidate data, and payroll payments.
Rapid realization of benefits
The myTruck@Seidor solution has brought Castillo Trans a more complete and accurate information flow, making it possible for the company to integrate its departments and focus on offering better service to its customers. Specific benefits include:
- Increased integration between departments – particularly between sales and distribution and accounting, and between traffic, human resources, and the service center
- A decrease in administrative workload through automated reports and expense monitoring
- Improved monitoring of garage stock and vehicle repairs
- Automatic invoicing for transport services
- Improved visual tracking of traffic and delays
- Computerized tracking of exceptional incidents such as accidents, fines, and delays
Looking to the future, Castillo Trans plans to complete the implementation of GPS, increase its transport outsourcing business, and become a logistical operator for some of its customers.