Middle East Cloud Market Triples to USD 7.5 Billion by 2021

DUBAI, UNITED ARAB EMIRATES  – ADDC, QAPCO, Saudi General Authority for Zakat and Income Tax, and Al Nasser Recognized as Middle East Digital Innovators

The Abu Dhabi Distribution Company, Qatar Petrochemical Company, and the Saudi General Authority for Zakat and Income Tax and Al Nasser Trading and Import Company were named today as among the most digitally-innovative organizations in the Middle East and North Africa.

Demonstrating the strong potential for digital transformation, the Middle East’s cloud infrastructure services market is expected to more than triple to USD 7.5 billion by 2021, according to a recent report by Markets and Markets. In particular, the Kingdom of Saudi Arabia’s ICT market is set to reach a record-high of SAR 128 billion in 2017, according to IDC.

Recognizing regional innovators, global digital transformation enabler SAP awarded the four organizations as gold winners in its annual SAP Middle East and North Africa Quality Awards.

Aligned with Abu Dhabi Vision 2030, Abu Dhabi Distribution Company, with Clariba, won gold for delivering real-time e-government services to more than 300,000 businesses and consumers. Using Big Data analytics, Abu Dhabi Distribution Company is making faster decisions, enabling customers to access their utilities billing and consumption online, and improving performance while cutting costs.

“The Middle East’s strong ICT and cloud adoption show how digital transformation is moving from theory to reality over the next four years. The Abu Dhabi Distribution Company, Qatar Petrochemical Company, and Al Nasser Trading and Import Company and the Saudi General Authority for Zakat and Income Tax demonstrate that Middle East organizations are at the forefront of driving nationwide digital transformation, innovation-led economic growth, and citizen happiness,” said Frank Forndron, Head of Customer Office, SAP MENA, and Quality Management, SAP Emerging Markets.

Additional UAE organizations recognized include retail, building, and construction conglomerate Easa Saleh Al Gurg, global automotive exporters Ghassan Abboud Cars, advertising and marketing holding company Omnicom, and the region’s largest e-commerce platform SOUQ.com.

Supporting Saudi Vision 2030’s smart government goals, the Saudi General Authority of Zakat & Tax (GAZT), with partner Invenio, received gold for replacing legacy systems with a digital core. By automating tax collection (ERAD), the Authority now provides 77 e-services for more than 350,000 taxpayers.

“Government-led digital transformation, aligned with the National Transformation Program 2020 and Saudi Vision 2030, can only be accomplished with real-time technology. For the General Authority of Zakat & Tax, operating in real-time has cut processing time and costs, enabled new digital payment methods, and driven a new level of taxpayer happiness,” said Fahad ALMojel, Automation System Manager, Saudi General Authority of Zakat & Tax.

Saudi building materials and lighting products conglomerate Al Nasser Trading and Import Company, with partner ISYX Technologies, won the golden award for having improved its materials requirements planning by 40 percent thanks to real-time project sales and wholesale solutions.

“As the Kingdom’s construction and interior design industry accelerates, operating in real-time has provides a new level of competitiveness for Saudi firms. Real-time insights on supply chain and inventory have made Al Nasser Trading and Import Company’s operations more efficient, freed up employees to focus on customer needs, and enabled us to predict customer purchasing trends,” said Alaa Al Nasser, Managing Director and Board Member, Al Nasser Trading and Import Company.

Qatar Petrochemical Company, a global leader in producing low-density polyethylene, has been selected as a Gold Winner for backing Qatar National Vision 2030’s economic diversification goals. In partnership with IBM, Qatar Petrochemical Company digitized its operations in Spend Management with SAP Ariba, human resources with SAP SuccessFactors, and enterprise resource planning with the SAP HANA platform.

“In the highly competitive and complex petrochemicals industry, real-time technology is providing a new level of business competitiveness and driving Qatar’s diversified economy. Qatar Petrochemical Company now has full inventory visibility, and automated reports on manufacturing and customer questions and insights – leading to faster decision-making and better visibility on production,” said Ahmad Al-Hashemi, Information Technology Manager, Qatar Petrochemical Company.

“We believe that with honest commitment and perseverance, which has been the trademark of our people, success is certain. Our challenge is, not only to embrace this change unwaveringly, but also to leverage its potential to the fullest,” added Ahmad Al-Hashemi.