Renaissance’s Digitization Initiatives to Drive Further Efficiencies in Oman’s Facilities Management and Services Solution Market

SAP SuccessFactors Cloud Platform Enables Self-Learning for 9,000+ Employees

MUSCAT, Oman – 11 December 2019 – Renaissance Services SAOG, Oman’s largest Integrated Facilities Management and accommodation solutions company, announced today a digital transformation partnership with global experience company SAP to drive efficiencies for the company and its clients using state-of-the-art digital platforms.

Oman Vision 2040 continues to guide the development of the Sultanate’s infrastructure, mall and retail, and tourism and hospitality projects. Goldstein Research shows the facilities management market has topped USD 210 million and is set to grow by more than four-fold to USD 860 million by 2022.

With globally increasing awareness about worker welfare, Oman is setting new standards on workforce accommodation across its urban centers, industrial towns, and oil fields.

Supporting 2040’s goals of economic and social transformation, Renaissance’s digital transformation of its human resources and learning function is centered on adopting the SAP SuccessFactors cloud-based human resources management system. Renaissance is driving talent development with mobile apps for self-learning across more than 9,000 employees and helping to develop Oman’s workforce of the future.

“As part of Renaissance’s goals of being the best services solutions company and providing safe and hygienic facilities, nutritious cuisine, as well as supporting Oman Vision 2040, we need to quickly onboard and train thousands of employees,” said Manoj Parmesh, Chief People Officer (CPO), Renaissance Services SAOG. “Our digital transformation with SAP SuccessFactors can scale up quickly in line with our growth and with real-time insights, we will have one of the finest tools to manage our most important resource- People!”

Renaissance’s mobile apps will provide employees with access to their HR team for various service requests, access to pay information and learning content with self-learning units that are tailored to individual roles, that would be available anywhere, anytime, and from any type of mobile device.

“In the rapid response fields of facilities management and food services, we’re exchanging best practices in talent development so that Renaissance can gain real-time insights on their employees’ efficiency, reliability, and customer satisfaction,” said Waheed Al Hamaid, Managing Director, SAP Oman. “SAP SuccessFactors can scale up on our cloud platform and integrate with our customer experience solutions to optimize customer experiences.”


Photo Caption

Front Row (left to right):

  1. Gajanan Karandikar, Assistant Finance Manager, Renaissance;
  2. Vivek Achikkanath, Manager of Rewards and Human Resources Systems, Renaissance;
  3. Jan Duthoo, Head of SAP SuccessFactors – Middle East, SAP
  4. Manoj Parmesh, Chief People Officer, Renaissance;
  5. Waheed Al Hamaid, Managing Director, SAP Oman;


Back Row (left to right):

  1. Munir Al Lawati, Senior Manager – Human Resources, Renaissance;
  2. Masood Rahim, Accounts Manager, Renaissance;
  3. Francisco Mateo-Sidron, Senior Vice President and Head of SuccessFactors – EMEA, SAP
  4. Pradeep Kumar, Sales Manager – Services Industry, SAP MENA;
  5. Amit Chaulkar, Director of IT, Renaissance.