Did you know that your support users can manage their own passwords and retrieve their login IDs?
Password Self Service for Support Users in the New SAP ONE Support Launchpad
Support Update — Due to maintenance, the following services will not be available: Date: Saturday, October 28 Time: 14:00 – 21:00 SGT [15: 00- 22:00 JPT] (08:00-15:00 CET) Sapserv7/9 Problem analysis and / or service delivery on customer systems Transfer
Support Update — Starting November 4, 2017, you may choose a more complex, safer password for SAP Support Portal and SAP ONE Support Launchpad. It must be at least 8 characters long and include three of the following: uppercase