Hardthof followed suit later in the year. All three companies are members of the Refresco Group. TDS’ SAP expertise and impressive portfolio of mid-market customers were key to winning the contract. The environment hosted by TDS comprises a production system, currently designed for approx. 200 users, and a development/validation system.
By outsourcing its SAP solutions to TDS, Refresco expects to improve system reliability and security. The company was unable to guarantee 99.5 percent availability for a system of this scale on the basis of in-house resources. “We were looking for a service provider able to handle the day-to-day operation of our SAP environment and who understands our specific needs as a mid-size enterprise. TDS is an expert, flexible and responsive partner, who, above all, has in-depth SAP expertise and hosting experience”, explains Claudia Wagner, Head of Finance at Refresco North.
Source: TDS AG