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SAP Labs: Harnessing India’s Innovative Potential

Feature Article | April 3, 2017 by Paul Baur

SAP Labs India is currently the company’s largest R&D center outside its headquarters in Germany and a part of a connected network of 19 lab locations in 16 countries.

With a network of three locations in India – Bangalore, Gurgaon, and Pune – and an employee base of approximately 7,300, SAP Labs India focuses on business innovation through radical simplification to help ensure customer success.

Founded in November 1998, SAP Labs India works across sectors and industries — including private and public sector, municipalities, utilities, infrastructure, and transport — to support the more than 6,600 SAP customers in the Indian sub-continent.

SAP Labs India has contributed significantly to the recent innovations from SAP, such as SAP HANA, the platform for next-generation applications and analytics; SAP S/4HANA, the next-generation business suite; fashion management suite; Internet of Things (IoT) solutions like fleet management, connected logistics for ports, connected retail, solutions for goods and service tax, trac-o-health, and producer payment solution for milk co-operatives; among several others.

SAP Labs India has won several awards for its best-in-class diversity and employee policies. Great Place to Work has ranked SAP Labs as No. 7 among the best companies to work for in India, and No. 2 in the Information Technology Industry.

As a Global Services and Support organization, SAP Labs India has the largest production team outside Germany providing assembly, validation, and test services, and is credited as being the largest testing center within SAP. Accounting for close to 50 percent of SAP custom development, SAP Labs India also provides remote maintenance services to approximately 80 percent of North American customers.

SAP Labs India is a strong proponent of sustainability and social responsibility. The key pillars of its corporate social responsibility include ensuring education and digital literacy to women and youth from the underprivileged sections of the society; entrepreneurship development focusing on creating social enterprises and helping engineering students embrace entrepreneurship; technology donation for NGOs; disaster relief support for devastations caused by natural calamities; and the Swachh Bharat (Clean India) campaign.

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