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SAP Launches Support by Product Pages

Support Update | December 18, 2017 by SAP Support Portal

Find support information about your products faster and easier with SAP’s new support by product pages. The company is launching product pages in SAP Support Portal (Portal) and the SAP ONE Support Launchpad.

Now, you can get a quick, at-a-glance view of support-related content for products and product versions. Stop searching several websites for information. Find SAP Knowledge Base Articles, product documentation, Guided Answers, SAP Community blogs, and questions — all compiled on one web page.

In the Portal’s product pages, you can view publicly available information and links to some content that requires sign-in. To see information that needs a log-in, use support by product in the launchpad. There, you can also access downloads, systems, release information, and more. You can even personalize your launchpad experience. Save product versions that are important to you as ‘favorites’ for quick access.

Note: To use support by product pages in the launchpad, you must have an S-user ID and add My Products from the tile catalog to your launchpad homepage.

The Portal’s product pages do not require a log-in. To access them, select Products from the main navigation to see the list of available offerings. Currently, a selection of SAP products is featured for support by product pages in the Portal. To find a broader range of the SAP product portfolio, log in to the Launchpad.

Note: Concur, Ariba, and Fieldglass products are not included at this time. In the coming months, SAP will issue new features, products, and product versions for support by product pages.

Learn more by visiting the FAQ. Start using support by product pages for the launchpad and Portal today.

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