Feature Article — Let’s face it: There are many fragile – and oftentimes broken – moments in the customer journey. Departmental hand-offs and changes in channel, for instance, add complexity and threaten to derail purchases and sometimes harm
Feature Article — The app Baedal Minjok -- it translates to “Nation of Deliveries” -- hit Korea by storm. It represents a food delivery service based out of Seoul, South Korea. Launched in 2010, it’s still rising strong, servicing more
Feature Article — For everything from insurance to supply chain management, blockchain technology promises to upend traditional business practices – sometimes in the most surprising ways.
Even the modern marketer will not be spared from the blockchain revolution. On