{"id":5744,"date":"2024-07-25T01:00:27","date_gmt":"2024-07-25T01:00:27","guid":{"rendered":"https:\/\/news.sap.com\/sea\/?p=5744"},"modified":"2024-07-25T15:19:33","modified_gmt":"2024-07-25T15:19:33","slug":"bank-danamon-innovates-its-hr-management-with-sap-business-ai","status":"publish","type":"post","link":"https:\/\/news.sap.com\/sea\/2024\/07\/bank-danamon-innovates-its-hr-management-with-sap-business-ai\/","title":{"rendered":"Bank Danamon Innovates its HR Management with SAP Business AI"},"content":{"rendered":"

JAKARTA, INDONESIA \u2014 25 July 2024<\/span><\/b> \u2014 <\/span>SAP SE (NYSE: SAP) today announced that PT Bank Danamon Indonesia Tbk (Bank Danamon), one of Indonesia\u2019s leading financial institutions, has<\/span> integrated <\/span>SAP Business AI<\/span><\/a> solutions \u2013 including SAP\u2019s generative AI copilot <\/span>Joule<\/span><\/a> \u2013 into its HR processes, helping to enhance the efficiency of its employee-related tasks, from planning to decision-making.\u00a0\u00a0<\/span>\u00a0<\/span><\/p>\n

Established in 1956, Bank Danamon operates 856 branch offices, over 60,000 ATMs across 34 provinces in Indonesia, and offers online banking services for individuals and businesses. With over 8,000 employees, the bank required a scalable talent management approach, prompting it to turn to SAP for help.\u00a0<\/span>\u00a0<\/span><\/p>\n

SAP Business AI is built into the SAP applications that power critical business processes for 46,000 customers across Asia Pacific and Japan. It comprises<\/span> a range of AI innovations that have been developed using extensive industry-specific data and deep process knowledge, all created using responsible AI practices.\u202f<\/span>\u202f<\/span>\u00a0<\/span><\/p>\n

Since 2017, <\/span>Bank Danamon has utilised SAP cloud technology<\/span><\/a> through <\/span>SAP SuccessFactors<\/span><\/a>. By now integrating SAP\u2019s Business AI within SAP SuccessFactors into its HR processes, the bank expects to further enhance its employee engagement using AI-generated insights and personalized candidate matching in recruitment, all accessed via a single HR platform. This centralization of data helps mitigate data security risks, <\/span>leveraging SAP’s security and database management systems.<\/span>\u00a0<\/span><\/p>\n

Bank Danamon has already seen success from leveraging automation in its Human Capital\u00a0operations, giving support to its decision to integrate SAP Business AI solutions. Its implementation of a conversational, self-service user interface on SAP SuccessFactors and subsequently its <\/span>SAP SuccessFactors WorkZone<\/span><\/a> in November 2022 <\/span>contributed to significant results, including <\/span>improvement in paperless operations, reduction in HR support tickets, increase in empowerment to manager, and simplification in HR processes.<\/span>\u00a0<\/span><\/p>\n

At SAP\u2019s flagship event in Southeast Asia, SAP NOW SEA in Singapore,<\/span> Handri Yustanto, Business Process and Digitalization Head – Corporate Human Resources Bank Danamon<\/span><\/b>, shares how the company is harnessing AI in its HR process to support business objectives. <\/span>\u201cBank Danamon prioritizes quality service management, relying on our talent as an asset. The implementation of SAP Business AI supports our role as a strategic business partner, freeing our employees to perform more productive tasks beyond administrative tasks. Business AI also helps to provide recommendations to improve talent management, impacting the company’s long-term goals,” he said.<\/span>\u00a0<\/span><\/p>\n

Andreas Diantoro, Managing Director SAP Indonesia<\/span><\/b>, stated, \u201cBank Danamon is a forward-thinking organization with a strong culture of innovatio<\/span>n. Integrating SAP Business AI into their HR processes helps achieve accelerated innovation, enhanced user experiences,\u00a0streamlined operations, and empowered employees. This technology aims to transform how the banking services sector manages its human resources, promoting top performance and superior service quality. We <\/span>are excited to support Bank Danamon in this new era of AI-driven business transformation, continually improving employee experiences and processes.\u201d<\/span>\u00a0<\/span><\/p>\n

Visit the <\/span>SAP News Center<\/span><\/a>. Follow SAP at <\/span>@SAPNews<\/span><\/a>.<\/span>\u00a0<\/span><\/p>\n

Media Contact:<\/span><\/b>\u00a0<\/span><\/p>\n

Rizka Laksmi, <\/span>rizka.laksmi@sap.com<\/span><\/a>, GMT+7 <\/span>
\nSAP Press Room<\/span><\/a>; <\/span>press@sap.com<\/span><\/a>\u00a0<\/span><\/p>\n

\"\"<\/p>\n

[Versi Bahasa Indonesia]<\/em><\/p>\n

Transformasi Manajemen SDM Bank Danamon bersama SAP Business AI<\/span><\/b>\u00a0<\/span><\/p>\n

Jakarta, Indonesia \u2013 25 Juli 2024<\/span><\/b> \u2013 SAP SE (NYSE: SAP) hari ini mengumumkan bahwa <\/span>PT Bank Danamon Indonesia Tbk (Bank Danamon)<\/span><\/b>, salah satu bank terkemuka di Indonesia, telah mengintegrasikan solusi <\/span>SAP Business AI<\/span>,<\/span> termasuk kopilot AI generatif <\/span>Joule<\/span>\u00a0dari SAP, ke dalam proses SDM mereka, yang membantu meningkatkan efisiensi tugas-tugas yang berhubungan dengan karyawan, mulai dari perencanaan hingga pengambilan keputusan. <\/span>\u00a0<\/span><\/p>\n

Didirikan pada tahun 1956, Bank Danamon telah berkembang menjadi institusi keuangan yang kuat dengan 856 kantor cabang, lebih dari 60.000 ATM, dan layanan perbankan online yang menjangkau 34 provinsi di Indonesia. Dengan lebih dari 8.000 karyawan, Bank Danamon menyadari pentingnya pengelolaan SDM yang efektif dan <\/span>scalable<\/span><\/i>. Untuk itu, Bank Danamon memilih bermitra dengan SAP, perusahaan terdepan di bidang solusi bisnis.<\/span>\u00a0<\/span><\/p>\n

SAP Business AI, terintegrasi dengan aplikasi SAP yang mendukung proses bisnis strategis, telah digunakan oleh 46.000 pelanggan di Asia Pasifik dan Jepang. Solusi ini menggabungkan berbagai inovasi AI yang dikembangkan berdasarkan data industri dan pengetahuan proses yang mendalam, dengan tetap mengedepankan praktik AI yang bertanggung jawab.<\/span>\u00a0<\/span><\/p>\n

Sejak tahun 2017, <\/span>Bank Danamon telah memanfaatkan teknologi cloud SAP<\/span> melalui\u00a0<\/span>SAP SuccessFactors<\/span>.<\/span>\u00a0Dengan mengintegrasikan SAP Business AI ke dalam <\/span>SAP SucessFactors<\/span>, Bank Danamon bertujuan untuk meningkatkan keterlibatan karyawan melalui wawasan yang dihasilkan AI, melakukan penyelarasan kandidat yang dipersonalisasi dalam proses perekrutan, dan mengakses semua informasi melalui satu platform SDM yang terpusat. Sentralisasi data ini juga membantu mengurangi risiko keamanan data, dengan memanfaatkan sistem keamanan dan manajemen basis data SAP.<\/span>\u00a0<\/span><\/p>\n

Bank Danamon telah merasakan keberhasilan dari pemanfaatan otomatisasi dalam kegiatan operasional Human Capital-nya, sehingga mendukung keputusannya untuk mengintegrasikan solusi SAP Business AI.\u00a0Implementasi antarmuka pengguna layanan mandiri berbasis percakapan pada\u00a0SAP SuccessFactors dan kemudian\u00a0<\/span>SAP SuccessFactors WorkZone<\/span><\/a>\u00a0pada bulan November 2022 berkontribusi pada hasil yang signifikan, termasuk peningkatan dalam operasional tanpa kertas, pengurangan tiket dukungan SDM, peningkatan pemberdayaan manajer, serta penyederhanaan proses-proses SDM. <\/span>\u00a0<\/span><\/p>\n

Handri Yustanto, Business Process and Digitalization Head – Corporate Human Resources Bank Danamon<\/span><\/b>, berbicara di acara tahunan resmi SAP Asia Tenggara, SAP NOW SEA di Singapura, tentang bagaimana perusahaan memanfaatkan AI dalam proses SDM mereka untuk mendukung tujuan bisnis. “Bank Danamon memprioritaskan manajemen layanan berkualitas dan sangat bergantung pada SDM sebagai aset. Implementasi SAP Business AI mendukung peran kami sebagai mitra bisnis strategis, membebaskan karyawan untuk melakukan tugas-tugas yang lebih produktif di luar tugas administratif,” katanya.<\/span>\u00a0<\/span><\/p>\n

Andreas Diantoro, Managing Director SAP Indonesia<\/span><\/b>, menyatakan, \u201cBank Danamon adalah organisasi yang berpikiran maju dengan budaya inovasi yang kuat.\u00a0<\/span>Mengintegrasikan SAP Business AI ke dalam proses HR mereka membantu mencapai percepatan inovasi, pengalaman pengguna yang lebih baik, operasi yang lebih efisien, dan memberdayakan karyawan. Teknologi ini bertujuan untuk mengubah cara sektor layanan perbankan mengelola sumber daya manusia, mempromosikan kinerja terbaik, dan kualitas layanan yang unggul.<\/span>\u00a0Kami bersemangat untuk mendukung Bank Danamon dalam era baru transformasi bisnis yang digerakkan oleh AI, terus melakukan perbaikan dalam pengalaman dan proses pekerjaan karyawan.\u201d<\/span>\u00a0<\/span><\/p>\n

Kunjungi <\/span>SAP News Center<\/span><\/a>. Ikuti SAP at <\/span>@SAPNews<\/span><\/a>.<\/span>\u00a0<\/span><\/p>\n

Kontak Media:<\/span><\/b>\u00a0<\/span><\/p>\n

Rizka Laksmi, <\/span>rizka.laksmi@sap.com<\/span><\/a>, GMT+7 <\/span>
\nSAP Press Room<\/span><\/a>; <\/span>press@sap.com<\/span><\/a>\u00a0<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"

JAKARTA, INDONESIA \u2014 25 July 2024 \u2014 SAP SE (NYSE: SAP) today announced that PT Bank Danamon Indonesia Tbk (Bank Danamon), one of Indonesia\u2019s leading…<\/p>\n","protected":false},"author":4904,"featured_media":5745,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":"","_links_to":"","_links_to_target":""},"categories":[5570217,7771,5570733,7737,59],"tags":[],"region":[5570783,5570777],"sapn-display":[5571013,5571011],"sapn-type":[4448],"class_list":["post-5744","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-cloud","category-customers","category-hr-hcm","category-solutions","category-technology","region-indonesia","region-southeastasia","sapn-display-feature-hero","sapn-display-news-hero","sapn-type-newsbyte"],"yoast_head":"\nBank Danamon Innovates its HR Management with SAP Business AI - SAP Southeast Asia News Center<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/news.sap.com\/sea\/2024\/07\/bank-danamon-innovates-its-hr-management-with-sap-business-ai\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Bank Danamon Innovates its HR Management with SAP Business AI\" \/>\n<meta property=\"og:description\" content=\"JAKARTA, INDONESIA \u2014 25 July 2024 \u2014 SAP SE (NYSE: SAP) today announced that PT Bank Danamon Indonesia Tbk (Bank Danamon), one of Indonesia\u2019s leading...\" \/>\n<meta property=\"og:url\" content=\"https:\/\/news.sap.com\/sea\/2024\/07\/bank-danamon-innovates-its-hr-management-with-sap-business-ai\/\" \/>\n<meta property=\"og:site_name\" content=\"SAP Southeast Asia News Center\" \/>\n<meta property=\"article:published_time\" content=\"2024-07-25T01:00:27+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2024-07-25T15:19:33+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/news.sap.com\/sea\/files\/2024\/07\/22\/281772_GettyImages-516445539_medium_jpg.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"2101\" \/>\n\t<meta property=\"og:image:height\" content=\"1427\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"SAP SEA\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"SAP SEA\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"5 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/news.sap.com\/sea\/2024\/07\/bank-danamon-innovates-its-hr-management-with-sap-business-ai\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/news.sap.com\/sea\/2024\/07\/bank-danamon-innovates-its-hr-management-with-sap-business-ai\/\"},\"author\":{\"name\":\"SAP SEA\",\"@id\":\"https:\/\/news.sap.com\/sea\/#\/schema\/person\/2f4457deebbef06c725a907a5ba20dce\"},\"headline\":\"Bank Danamon Innovates its HR Management with SAP Business AI\",\"datePublished\":\"2024-07-25T01:00:27+00:00\",\"dateModified\":\"2024-07-25T15:19:33+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/news.sap.com\/sea\/2024\/07\/bank-danamon-innovates-its-hr-management-with-sap-business-ai\/\"},\"wordCount\":978,\"image\":{\"@id\":\"https:\/\/news.sap.com\/sea\/2024\/07\/bank-danamon-innovates-its-hr-management-with-sap-business-ai\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/news.sap.com\/sea\/files\/2024\/07\/22\/281772_GettyImages-516445539_medium_jpg.jpg\",\"articleSection\":[\"Cloud\",\"Customers\",\"Human Capital Management\",\"Solutions\",\"Technology\"],\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/news.sap.com\/sea\/2024\/07\/bank-danamon-innovates-its-hr-management-with-sap-business-ai\/\",\"url\":\"https:\/\/news.sap.com\/sea\/2024\/07\/bank-danamon-innovates-its-hr-management-with-sap-business-ai\/\",\"name\":\"Bank Danamon Innovates its HR Management with SAP Business AI - 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