SAP AMI Integration for Utilities opens unprecedented possibilities to utility companies, such as the ability to:
- Record customers’ consumption data as needed at call centers
- Remotely activate or suspend electricity provision
- Implement innovative rate models based, for example, on the time of day
The increased speed of information flows on intelligent utility grids also facilitates more timely dunning processes and notifications of power outages. Meanwhile, integrated business processes that cover everything from meters to back-end systems reduce the total operating cost of meter and other measurement technology; data from intelligent electricity meters and other elements of the advanced metering integration (AMI) network flows directly into asset management systems. The meter parameters are stored in the installations’ data records, and customer and billing data is integrated into the AMI processes.
“Along with its IT integration, AMI covers utility companies’ operational technology. The motivation for this came from energy-efficiency initiatives in markets in North America and the Asia Pacific Japan region, as well as the market restructuring in the E.U.,” says Zarko Sumic, vice president and analyst at the IT research company Gartner.
In addition, SAP AMI Integration for Utilities serves as a bridge integrating consumers into energy markets and linking consumer technologies – such as household devices – to utilities technology.
SAP AMI Lighthouse Council
In August 2007, SAP and seven utility companies founded the SAP AMI Lighthouse Council. The goal of this body is to integrate the industry solution SAP for Utilities into leading AMI systems and promote end-to-end processes from the meter to the back office.
The SAP AMI Lighthouse Council also involves providers such as eMeter, Itron, and OSIsoft, which produce software for meter data unification and synchronization (MDUS). MDUS harmonizes and synchronizes data (on events or from meters, for example) from various advanced metering systems and sends it on to downstream company systems.