{"id":5227,"date":"2026-08-13T08:00:11","date_gmt":"2026-08-13T06:00:11","guid":{"rendered":"https:\/\/news.sap.com\/sweden\/?p=5227"},"modified":"2026-08-26T15:46:22","modified_gmt":"2026-08-26T13:46:22","slug":"5227","status":"publish","type":"post","link":"https:\/\/news.sap.com\/sweden\/2026\/08\/5227\/","title":{"rendered":"H\u00e4lften av f\u00f6retagen saknar kontroll \u00f6ver sina AI-agenter"},"content":{"rendered":"

Investeringarna i AI-agenter v\u00e4ntas bli fyra g\u00e5nger st\u00f6rre p\u00e5 tv\u00e5 \u00e5r, men bara 12 procent av f\u00f6retagen anser att de \u00e4r helt redo att styra tekniken. Det visar den globala unders\u00f6kningen\u00a0The AI Value Report 2026<\/a> d\u00e4r SAP och Oxford Economics har fr\u00e5gat 2 600 f\u00f6retagsledare i 13 l\u00e4nder om deras AI-investeringar.<\/p>\n

Det genomsnittliga f\u00f6retaget i unders\u00f6kningen f\u00f6rv\u00e4ntar sig i \u00e5r en avkastning p\u00e5 21 procent p\u00e5 sina AI-investeringar, motsvarande 6,3 miljoner dollar (cirka 60 miljoner kronor). Det \u00e4r en \u00f6kning fr\u00e5n 16 procent f\u00f6rra \u00e5ret.<\/p>\n

F\u00f6rv\u00e4ntningarna p\u00e5 agentbaserad AI – d\u00e4r AI-system sj\u00e4lva planerar och utf\u00f6r uppgifter inom givna ramar – har \u00f6kat markant. F\u00f6retagen investerar i genomsnitt 265 miljoner kronor i tekniken, men bara 3 procent anser att de \u00e4r helt f\u00f6rberedda p\u00e5 tekniken.<\/p>\n

Styrning och kontroll sl\u00e4par efter<\/strong><\/p>\n

Rapporten visar ocks\u00e5 att m\u00e5nga organisationer saknar grundl\u00e4ggande mekanismer f\u00f6r styrning och kontroll av AI.<\/p>\n

\u2013 Oxford Economics konstaterar att det bara \u00e4r 12 procent av f\u00f6retagen som har full kontroll \u00f6ver sin AI. F\u00e4rre \u00e4n h\u00e4lften har ett register \u00f6ver de AI-agenter som anv\u00e4nds i organisationen. F\u00f6rest\u00e4ll dig att detsamma skulle g\u00e4lla anst\u00e4llda eller externa konsulter, d\u00e5 skulle du inte sova s\u00e4rskilt gott om n\u00e4tterna, s\u00e4ger David Pontoppidan, Head of Business AI Nordic & Baltic p\u00e5 SAP.<\/p>\n

\u2013 Dessutom saknar h\u00e4lften loggar \u00f6ver agenternas beslut, och \u00f6ver 40 procent har ingen \u00e5tkomst- eller beh\u00f6righetsstyrning f\u00f6r sina agenter. Kanske \u00e4r det d\u00e4rf\u00f6r som n\u00e4stan h\u00e4lften redan har upplevt datal\u00e4ckor till f\u00f6ljd av obeh\u00f6rig anv\u00e4ndning av AI. Det \u00e4r mycket allvarliga siffror, forts\u00e4tter han.<\/p>\n

F\u00e5 f\u00f6retag \u00e4r redo f\u00f6r AI-agenter<\/strong><\/p>\n

David ser ingen tydlig skillnad mellan Norden, som ofta lyfts fram som en digital f\u00f6reg\u00e5ngsregion, och \u00f6vriga Europa n\u00e4r det g\u00e4ller f\u00f6rm\u00e5gan att integrera AI i verksamhetsprocesser.<\/p>\n

Enligt honom beror de v\u00e4xande f\u00f6rv\u00e4ntningarna bland annat p\u00e5 att AI-debatten i alltf\u00f6r h\u00f6g grad fokuserar p\u00e5 modeller snarare \u00e4n p\u00e5 det fundament som kr\u00e4vs f\u00f6r att skapa verkligt v\u00e4rde.<\/p>\n

\u2013 Fascinationen f\u00f6r AI-modeller har blivit oh\u00e4lsosam och det \u00e4r allvarligt. Den offentliga diskussionen kretsar kring benchmarktester och lanseringar av de senaste modellerna som Claude Fable 5 och GPT-5.6 Sol, samtidigt som 73 procent av f\u00f6retagen uppger att datakvalitet \u00e4r den viktigaste anledningen till att de f\u00e5r ut mindre v\u00e4rde av AI \u00e4n de borde. Dessutom s\u00e4ger 79 procent att de regelbundet f\u00e5r AI-genererat inneh\u00e5ll av l\u00e5g kvalitet som skapar merarbete, s\u00e4ger David Pontoppidan.<\/p>\n

I sitt arbete som AI-ansvarig f\u00f6r SAP i Norden och Baltikum arbetar han dagligen med n\u00e5gra av de st\u00f6rsta och mest komplexa organisationerna f\u00f6r att \u00f6ka v\u00e4rdet av deras investeringar i f\u00f6retagsdriven AI. Han ser ett stort avst\u00e5nd mellan demonstrationer i kontrollerade milj\u00f6er och hur f\u00f6retagen faktiskt \u00e4r bereda p\u00e5 att driva AI p\u00e5 ett industriellt s\u00e4tt.<\/p>\n

\u2013 Tv\u00e5 f\u00f6retag kan anv\u00e4nda agentbaserade arbetsfl\u00f6den som bygger p\u00e5 samma AI-modell och \u00e4nd\u00e5 f\u00e5 helt olika resultat. Det har v\u00e4ldigt lite att g\u00f6ra med hur skickliga utvecklarna \u00e4r och betydligt mer med hur f\u00f6retagen tar sig an uppgiften. Enligt min mening \u00e4r det en strategisk diskussion som m\u00e5ste b\u00f6rja i ledningsgruppen. Var ska aff\u00e4rsv\u00e4rdet skapas, hur ska det m\u00e4tas och vilka beslut ska vi aldrig \u00f6verl\u00e5ta \u00e5t en agent? Valet av AI-modell kommer l\u00e5ngt senare, menar han.<\/p>\n

Expertens r\u00e5d \u2013 modeller kan hyras, men grunden m\u00e5ste \u00e4gas<\/strong><\/p>\n

F\u00f6r att f\u00f6retag ska kunna f\u00e5 ut ett tydligt v\u00e4rde av sina AI-agenter kr\u00e4vs enligt David Pontoppidan att tekniken kopplas till de processer, data och styrmekanismer som redan driver verksamheten.<\/p>\n

\u2013 Mitt b\u00e4sta r\u00e5d \u00e4r att l\u00e5ta agenterna flytta in d\u00e4r verksamheten redan arbetar, i systemen som k\u00e4nner till f\u00f6retagets data, processer, roller och kontroller. P\u00e5 s\u00e5 s\u00e4tt l\u00e4r sig agenterna grunden fr\u00e5n dag ett och resurserna kan l\u00e4ggas p\u00e5 det som bara m\u00e4nniskor kan g\u00f6ra \u2013 att utforma var omd\u00f6met ska ligga i processerna, s\u00e4ger han.<\/p><\/blockquote>\n

Om ambitionen snarare \u00e4r att undvika att halka efter \u00e4r r\u00e5det enkelt. Bygg inte ett parallellt AI-landskap vid sidan av verksamheten, utan integrera intelligensen i de plattformar som redan driver k\u00e4rnprocesserna. D\u00e5 f\u00f6ljer register, beh\u00f6righeter och revisionssp\u00e5r med automatiskt.<\/p>\n

Hos de flesta f\u00f6retag \u00e4r grunden redan p\u00e5 plats, men man har \u00e4nnu inte kopplat p\u00e5 intelligensen. Det \u00e4r egentligen rapportens slutsats i korthet \u2013 modeller kan hyras men grunden m\u00e5ste \u00e4gas.<\/p>\n

L\u00e4s hela rapporten h\u00e4r: SAP Value of AI: Oxford Economics 2026<\/strong><\/a><\/p>\n

Deltagande l\u00e4nder: Australien, Brasilien, Kanada, Frankrike, Indien, Italien, Japan, Kina, Singapore, Storbritannien, Thailand, Tyskland och USA.<\/p>\n

\"\"
David Pontoppidan, Head of Nordic & Baltic Business AI, SAP<\/figcaption><\/figure>\n

Om SAP<\/strong>
\n<\/strong>Som en global ledare inom f\u00f6retagsapplikationer och aff\u00e4rsdriven AI \u00e4r SAP (NYSE:SAP) en l\u00e4nk mellan aff\u00e4rsverksamhet och teknik. I \u00f6ver 50 \u00e5r har organisationer f\u00f6rlitat sig p\u00e5 SAP f\u00f6r att bli framg\u00e5ngsrika genom att f\u00f6rena aff\u00e4rskritiska verksamheter som ekonomi, ink\u00f6p, HR, leveranskedjor och kundupplevelser.
\nMer information finns p\u00e5 www.sap.com\/sweden<\/a> och news.sap.com\/sweden<\/a>.<\/p>\n

\u00d6versikt:<\/p>\n

Presskontakt<\/strong>
\nUlrika Wass
\nHead of Nordic & Baltic Communications, SAP
\n+46 73\u00a0827 1074
\nE\u2011post: ulrika.wass@sap.com<\/a><\/p>\n

 <\/p>\n","protected":false},"excerpt":{"rendered":"

Investeringarna i AI-agenter v\u00e4ntas bli fyra g\u00e5nger st\u00f6rre p\u00e5 tv\u00e5 \u00e5r, men bara 12 procent av f\u00f6retagen anser att de \u00e4r helt redo att styra…<\/p>\n","protected":false},"author":29,"featured_media":5228,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"related_posts":[],"footnotes":"","_links_to":"","_links_to_target":""},"categories":[5563955],"tags":[5562331,5564132,5562255,5563879,5564131],"sapn-display":[4544525,5564002,5563999,4547891],"sapn-type":[4549288],"class_list":["post-5227","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-ai","tag-ai","tag-oxford-economics","tag-sap","tag-sap-business-ai","tag-value-of-ai-report","sapn-display-hero","sapn-display-nyhet-favoriter","sapn-display-nyhet-spotlight","sapn-display-homepage-hero","sapn-type-pressmeddelande"],"yoast_head":"\nAI v\u00e4rde och avkastning av investeringar - SAP Sweden Nyheter<\/title>\n<meta name=\"description\" content=\"F\u00f6retagens uppfattningar om AI v\u00e4rde \u00f6kar. 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