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We use it when we drive a car or ride a bike. It’s in our shoes. It protects our hands when we wash dishes. And…
The Value Of Customer Networks
Traditionally, businesses have always worked for customers. Success depended on the ability to offer great products and services, make the purchasing process easy and enjoyable,…
IoT, Sensors, and All Things Digital: Can We Handle It All?
It seems we are all part of a big experiment. We’re testing our data-driven consciousness and determining how much information we can digest and at…
Why Diversity Matters to Your Bottom Line
Over the past three years, workplace diversity has increased significantly according to studies conducted by Oxford Economics and SAP in 2014 and again in 2016….
Stop Guessing, Start Knowing
In one of my earlier blogs, I compared a Live Business to a distributed organism with brains, eyes, and ears everywhere. In the modern enterprise,…
Will The Complexity Of Customization Destroy Supply Chains?
Digitization is making it easier to respond to increasing consumer demand for personalized products. According to a report by SCM World, 90% of customers value individual goods…
Will Robots Replicate Their Own Code or Will We Control It?
The idea of self-replication is as old as life on Earth – if not older. While most scientists agree that it’s an innate prerequisite for…
The Battle Between Dynamic Pricing and the Bots That Will Defeat Them
As enterprises connect the dots between enormous amounts of data, all of us are characterized on an individual basis, paving the way for dynamic pricing….
Will Algorithms Crash Our Supply Chains?
The man-machine interaction will be one of the biggest problems we have to solve in the future. Algorithms are already behind many industry-standard processes, and…
Why Moment Marketing Will Beat Traditional Advertising
When Oreo sent its now famous “You can still dunk in the dark” tweet during a power outage that hit the Super Bowl a few…
Life With the Internet of Things: The Beginning or End of Data Privacy?
Very soon, our society will be awash in data – thanks to devices and sensors enabling the Internet of Things (IoT). According to McKinsey, the IoT’s…
Living to 100 Has a Price: Rethinking the Traditional Career Concept
Careers have followed the same general format for generations: You get an education, land a job, try to move up the corporate hierarchy, and eventually retire….
What Do Sales Associates Really Do in 2016?
For hundreds of years, the notion of purchasing a product has led us to a physical store location, where a knowledgeable sales associate waited for…
Will Your Supply Chain Survive The Holiday Season?
Vacation and summertime. Just hearing these two words evokes the sensation of a warm breeze on my face and “Summertime” on the radio while I’m driving a…
Use Customer Journey Design to Smash the Data Silos
For years, businesses have been chasing the goal of creating a single source for all customer data. By having everything in one place, businesses can…
Internet of Things: Good or Bad for Carbon Emissions?
The presence of sensors and the Internet of Things (IoT) in our lives is extraordinary. Today, 15 billion interactive devices are exchanging information about many…
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