New artificial intelligence (AI) solutions make contract writing and auction management smarter and easier. In 2017 Gartner predicted that AI would benefit procurement and sourcing…
Customer Service Is Three Times Faster When AI Bots, Humans Work Together
It’s one thing to bring conversational bots and robotic process automation (RPA) into business applications. But the strongest opportunity for innovative companies is in combining…
Intelligent Spend Management Takes Procurement From the Back Office to the Boardroom
For years, procurement has been considered a back-office function, the realm of finance, supply chain, and operations experts. But with the rise of intelligent spend…
SAP and Cerner Enable the Intelligent Enterprise for Healthcare
Next-generation cloud solutions provide a connected, digital health system that allows hospitals to deliver efficient, value-based care. Healthcare providers all over the world are faced…
Analytics and Data Management: Clearing the Data Clutter to Make Confident Decisions
Most people know that they store too much stuff in their homes. Bedrooms are messy, drawers don’t close, and closets are so stuffed that we…
How to Better Excite Customers via Machine Learning, VR, and More
Machine learning, virtual reality (VR), and pop-up stores are increasingly crucial to industries such as retail, as they help organizations deliver an easier — and…
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