The SAP Business One team is finding new ways to bring the magic of ERP without complexity to the everyday customer. Last year we brought…
Why Simplifying Commerce Will Bring Consistency to Customers
Consumers today want the ability to start a sale anywhere and end a sale anywhere. As mobile devices have made it easier than ever for…
CRM is Dead, Long Live CRM
Is your CRM serving your customers or just serving your sales management? Does it make a difference? From a long- and medium-range perspective, it does…
SAP to Acquire Callidus Software Inc., Will Offer Comprehensive “Front Office” Suite
DUBLIN, Calif. and WALLDORF, Germany — SAP SE (NYSE: SAP) and Callidus Software Inc. (doing business as CallidusCloud®) (Nasdaq: CALD) today announced that SAP America,…
Machine Learning: Making Customer Service Operations Smarter and More Strategic
Excellent customer service operations are essential to ensure customer retention. To help companies keep up with customers’ growing expectations, SAP Service Ticket Intelligence automatically categorizes…
Deliver Customer Experience in One Language
Imagine this scenario: You go into a store to buy milk and the signs are in English, the currency is a Krone, the clerk speaks…
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