Technology upgrades are a good way to prepare for the digital economy, but they’re only half the battle. Organizations truly become digital enterprises when they…
A Rubbery Tale of a Global Supply Chain
We use it when we drive a car or ride a bike. It’s in our shoes. It protects our hands when we wash dishes. And…
The Value Of Customer Networks
Traditionally, businesses have always worked for customers. Success depended on the ability to offer great products and services, make the purchasing process easy and enjoyable,…
IoT, Sensors, and All Things Digital: Can We Handle It All?
It seems we are all part of a big experiment. We’re testing our data-driven consciousness and determining how much information we can digest and at…
From Bricks-and-Mortar to E-Commerce and Back – Retail’s True Shift to Digital
Ever since the first bushel of grain was traded for meat at the local village square, retail has been in a state of flux. Seemingly…
Stop Guessing, Start Knowing
In one of my earlier blogs, I compared a Live Business to a distributed organism with brains, eyes, and ears everywhere. In the modern enterprise,…
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